BYJU'S Customer Care Executive Salaries by 20+ Employees

0 - 5 years exp.

₹1.5 Lakh - ₹8.5 Lakhs

Salary of majority employees

Fixed (100%)

₹4 Lakhs

Variable (0%)

₹0.0

55% more than the average Customer Care Executive Salary in EdTech Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 2 - 5 years exp. (5 salaries)	₹1.8 L/yr - ₹8.5 L/yr
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Administration & Facilities Customer Care Executive Salary 3 - 4 years exp. (3 salaries)	₹4.1 L/yr - ₹6.3 L/yr

Last Updated: 25 Jan 2024

Companies similar to BYJU'S for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
IDP Education Limited Customer Care Executive Salary 1 - 6 years exp. (54 salaries)	₹2 L/yr - ₹4 L/yr 23% less	1 job opening
Vedantu Customer Care Executive Salary 1 - 6 years exp. (7 salaries)	₹3 L/yr - ₹5.4 L/yr 3% less
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Next Education India Customer Care Executive Salary 1 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹3.5 L/yr 37% less
K12 Techno Services Customer Care Executive Salary 1 - 3 years exp. (5 salaries)	₹2.4 L/yr - ₹3 L/yr 36% less
Toppr Customer Care Executive Salary 1 - 6 years exp. (5 salaries)	₹2 L/yr - ₹5 L/yr 7% less
upGrad Customer Care Executive Salary 1 - 5 years exp. (4 salaries)	₹3.1 L/yr - ₹4.5 L/yr 15% less
Extramarks Education Customer Care Executive Salary 0 - 3 years exp. (4 salaries)	₹2.8 L/yr - ₹3.5 L/yr 23% less
Unacademy Customer Care Executive Salary 0 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹4.8 L/yr 20% less
Whitehat jr Customer Care Executive Salary 4 - 6 years exp. (3 salaries)	₹3.6 L/yr - ₹4.7 L/yr 2% less

Customer Care Executive salary at BYJU'S ranges between ₹1.5 Lakh to ₹8.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 22 latest salaries received from various employees of BYJU'S.

Experience wise BYJU'S Customer Care Executive salaries

Last Updated: 25 Jan 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr
1 year (8 salaries)	₹1.5 L/yr - ₹6.8 L/yr
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2 years (6 salaries)	₹1.8 L/yr - ₹8.5 L/yr
3 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹5.5 L/yr
4 years (4 salaries)	₹1.7 L/yr - ₹7 L/yr
5 years (AmbitionBox Estimate)	₹4 L/yr - ₹7 L/yr

View all

Similar Designation salaries in BYJU'S

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Senior Customer Service Executive Salary

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Customer Service Associate Salary

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Telecalling Executive Salary

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Customer Service Manager Salary

(AmbitionBox Estimate)

₹6.7 L/yr - ₹8.5 L/yr

Customer Support Associate Salary

(6 salaries)

₹4 L/yr - ₹6 L/yr

Customer Service Representative Salary

(4 salaries)

₹3 L/yr - ₹8.88 L/yr

Customer Relationship Manager Salary

(25 salaries)

₹3.25 L/yr - ₹8.5 L/yr

Top skills at BYJU'S for Customer Care Executive

US Shift customer care International Voice Process UK Shift Strategic Thinking Communication Skills Presentation Skills Business Development Leadership Skills voice process Customer Handling Sales international bpo Solving Queries Customer Service

Salary related reviews for BYJU'S

3.5

Rated by 9 employees for salary & benefits

Team Lead in Bangalore / Bengaluru

Full Time

Teaching & Training Department

3.0

• posted on 04 Apr 2024

5.0

for Salary and Benefits

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Salary - Excellent

+4 more

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Job security - Bad

Relationship Manager in Raipur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 05 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ts infact it has terminated me when my leave started. I was very helpless there. I was in hospital to deliver my baby and insurance company denied to pay my insurance coverage stated that company has terminated me 3 months before

Salary - Bad

+6 more

Sales Officer in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 03 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing to like about byju's... As I have worked for almost 2 month and my salary wasn't credited in my account... And they also make employees work for 12 hrs... And the pressure employees are facing is enormous..

Dislikes

The had made me work for their institution for 2 month and my salary wasn't credited... And also official are not taking action about this...

Salary - Bad

+6 more

Team Lead in Patna

Full Time

Other Department

3.0

• posted on 11 Mar 2024

5.0

for Salary and Benefits

Likes

When I was working that time salary was on time 1st of calender.

Salary - Excellent

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Job security - Bad

+3 more

Team Lead in Coimbatore

Full Time

Sales & Business Development Department

1.0

• posted on 18 Oct 2023

4.0

for Salary and Benefits

Likes

when it comes to salary it is good, but they never see there employee as human, no leaves, no permission, always over time work, over target, many fake promises, etc, worst as a company organisation

Salary - Good

Dislikes

worst in management and organisation, never treated as human, the management skills in byjus is the worst as there senior people

Skill development - Bad

+5 more

see more salary related reviews

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What people are saying about BYJU'S

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a sap consultant

Background verification(BGV) in EY GDS

Hi, I recently got selected as SAP Consultant in EY GDS,I have overall 3.4 years of experience and relevant experience in IT( SAP ) is 3.2 in XYZ Technologies and earlier I worked in (Non-IT)Byjus in Sales for 2 months and came out from Byjus without proper releiving. I applied in EY GDS with 3.2 Years relevant experience and I didn't showmy Non-IT experience in resume and Candidate Information sheet which I filled during Application form. Now I have proper documentation from Current Company ,I don't have proper documents from BYJUS & the same is reflecting in EPF Service history. EY GDS recently Initiated BGV process through Digiverifier and asked me to fill experience details, I filled only current company and I didn't fill Byjus.Anyway Digiverifier will access my EPF service history, Will my BGV pass or fail ? or Will EY asks for any clarification and will allow me?

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BYJU'S Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at BYJU'S ?

The average salary of a Customer Care Executive at BYJU'S in India typically ranges from ₹1.5 Lakhs to ₹8.5 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Care Executive at BYJU'S earn more than ₹7.0 Lakhs per year, and the top 1% earn over ₹8.5 Lakhs per year. Customer Care Executive Salaries at BYJU'S can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ BYJU'S employees in India.

What is the estimated take home salary of a Customer Care Executive at BYJU'S in India?

The estimated take-home salary of a Customer Care Executive at BYJU'S in India typically ranges from ₹29,481 to ₹30,853 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹8.5 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of BYJU'S. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at BYJU'S ?

To be a Customer Care Executive at BYJU'S in india, the key skills required include:

- US Shift
- customer care
- International Voice Process
- UK Shift
- Strategic Thinking

These skills are highly valued at BYJU'S and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Care Executive in companies similar to BYJU'S in India?

The salary of a Customer Care Executive at companies similar to BYJU'S in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Whitehat jr	₹3.6 Lakhs to ₹4.7 Lakhs per year
Vedantu	₹3.0 Lakhs to ₹5.4 Lakhs per year
Toppr	₹2.0 Lakhs to ₹5.0 Lakhs per year
upGrad	₹3.1 Lakhs to ₹4.5 Lakhs per year
Unacademy	₹2.1 Lakhs to ₹4.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at BYJU'S in India?

The salary growth for a Customer Care Executive at BYJU'S depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at BYJU'S:

Experience	Average Salary Range
Fresher	₹1.4 Lakhs to ₹3.7 Lakhs per year
1 year	₹1.5 Lakhs to ₹6.8 Lakhs per year
2 years	₹1.8 Lakhs to ₹8.5 Lakhs per year
3 years	₹1.6 Lakhs to ₹5.5 Lakhs per year

and so on.

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BYJU'S Customer Care Executive Salaries

BYJU'S Customer Care Executive salary in India ranges between ₹1.5 Lakh to ₹8.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 22 BYJU'S latest salaries received from various employees of BYJU'S.