BYJU'S Customer Service Associate salaries in India

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Likes

Nothing to like about byju's... As I have worked for almost 2 month and my salary wasn't credited in my account... And they also make employees work for 12 hrs... And the pressure employees are facing is enormous..

Dislikes

The had made me work for their institution for 2 month and my salary wasn't credited... And also official are not taking action about this...

Likes

When I was working that time salary was on time 1st of calender.

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Likes

when it comes to salary it is good, but they never see there employee as human, no leaves, no permission, always over time work, over target, many fake promises, etc, worst as a company organisation

Dislikes

worst in management and organisation, never treated as human, the management skills in byjus is the worst as there senior people

Likes

Honestly nothing, they made us do calling for which one employee makes 20k, then field sales for which a company pays anywhere between 25k to 40k for a good field sales executive, then they made us do finance process on field for which any company happily pays 12-15k, then aftersales to retain unsatisfied customer for which a decent company pays 30-35k . So overall the cost for all these jobs comes to 1lakh but the sales people use to make 50k on average in which there was a criteria if you dont do 2hours of talktime the company will not pay you for the day... Labour hai kya bhai? daily wage pe kyun kaam karwate ho? Incentives k naam pe lolly pop mila most of employees ko. I did approax 50L of revenue and made 0 incentives.. its a big question for all people who is thinking of joining Byjus. They will make you work 12 hours even more, so be prepared if youre up for it and no other companies are hiring you but There are many companies paying better pay with good work life balance..DONT JOIN DESPERATELY ANY COMPANY

Dislikes

Being dishonest with parents who are trying hard to make their kids educated saying online learning is best.. Kids require human touch and Byjus is not atall pocket friendly. I sold packages only to parents who could afford Byju's.