BYJU'S Customer Support Associate Salaries by 6 Employees

0 - 5 years exp.

₹4 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

58% more than the average Customer Support Associate Salary in EdTech Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Associate Salary 0 - 5 years exp. (3 salaries)	₹4 L/yr - ₹4.8 L/yr
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Data Science & Analytics Customer Support Associate Salary 2 - 3 years exp. (3 salaries)	₹4.8 L/yr - ₹5 L/yr

Last Updated: 14 Oct 2024

Companies similar to BYJU'S for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Unacademy Customer Support Associate Salary 6 - 7 years exp. (4 salaries)	₹5 L/yr - ₹6 L/yr 23% more
Testbook.com Customer Support Associate Salary 1 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹3.3 L/yr 49% less
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Scaler Academy Customer Support Associate Salary 0 - 4 years exp. (6 salaries)	₹3 L/yr - ₹7 L/yr 22% more
NxtWave Customer Support Associate Salary 0 - 8 years exp. (5 salaries)	₹3.1 L/yr - ₹3.9 L/yr 19% less
Tech Mahindra Customer Support Associate Salary 0 - 6 years exp. (3.9k salaries)	₹0.6 L/yr - ₹4.3 L/yr 41% less	1 job opening

Customer Support Associate salary at BYJU'S ranges between ₹4 Lakhs to ₹5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 6 latest salaries received from various employees of BYJU'S.

Experience wise BYJU'S Customer Support Associate salaries

Last Updated: 14 Oct 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹4 L/yr - ₹8 L/yr
1 year (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
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2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹5 L/yr
3 years (AmbitionBox Estimate)	₹4 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.2 L/yr
5 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹4.8 L/yr

View all

Similar Designation salaries in BYJU'S

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Customer Service Executive Salary

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Process Associate Salary

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Customer Service Manager Salary

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₹6.7 L/yr - ₹8.5 L/yr

Customer Service Representative Salary

(4 salaries)

₹9.37 L/yr - ₹16 L/yr

Customer Relationship Manager Salary

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₹3.25 L/yr - ₹8.5 L/yr

Technical Support Engineer Salary

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₹2.5 L/yr - ₹8 L/yr

Top skills at BYJU'S for Customer Support Associate

Communication Skills customer support voice process Database query chat support Email Support Focus CSAT Customer Service voice support Inbound Process

Salary related reviews for BYJU'S

1.6

Rated by 3 employees for salary & benefits

Team Lead in Bangalore / Bengaluru

Full Time

Teaching & Training Department

3.0

• posted on 04 Apr 2024

5.0

for Salary and Benefits

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Salary - Excellent

+4 more

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Job security - Bad

Relationship Manager in Raipur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 05 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ts infact it has terminated me when my leave started. I was very helpless there. I was in hospital to deliver my baby and insurance company denied to pay my insurance coverage stated that company has terminated me 3 months before

Salary - Bad

+6 more

Sales Officer in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 03 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing to like about byju's... As I have worked for almost 2 month and my salary wasn't credited in my account... And they also make employees work for 12 hrs... And the pressure employees are facing is enormous..

Dislikes

The had made me work for their institution for 2 month and my salary wasn't credited... And also official are not taking action about this...

Salary - Bad

+6 more

Team Lead in Patna

Full Time

Other Department

3.0

• posted on 11 Mar 2024

5.0

for Salary and Benefits

Likes

When I was working that time salary was on time 1st of calender.

Salary - Excellent

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Job security - Bad

+3 more

Team Lead in Coimbatore

Full Time

Sales & Business Development Department

1.0

• posted on 18 Oct 2023

4.0

for Salary and Benefits

Likes

when it comes to salary it is good, but they never see there employee as human, no leaves, no permission, always over time work, over target, many fake promises, etc, worst as a company organisation

Salary - Good

Dislikes

worst in management and organisation, never treated as human, the management skills in byjus is the worst as there senior people

Skill development - Bad

+5 more

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What people are saying about BYJU'S

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a product manager

Is BYJU’s Really Benefiting Anyone Besides Investors?

With Raveendran’s return to BYJU'S, who’s actually benefiting here? From my perspective, BYJU's has certainly built an impressive brand, but the focus seems to be heavily on securing investments rather than providing genuine value to its customers. The pressure on employees and the marketing strategies, which sometimes feel misleading, make me question if they’re truly prioritizing education or just profit. what do you think?

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BYJU'S Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at BYJU'S ?

The average salary of a Customer Support Associate at BYJU'S in India typically ranges from ₹4.0 Lakhs to ₹5.0 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Associate at BYJU'S earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Customer Support Associate Salaries at BYJU'S can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 BYJU'S employees in India.

What is the estimated take home salary of a Customer Support Associate at BYJU'S in India?

The estimated take-home salary of a Customer Support Associate at BYJU'S in India typically ranges from ₹33,451 to ₹34,714 per month. This is based on the average salary range of ₹4.0 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of BYJU'S. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Associate at BYJU'S ?

To be a Customer Support Associate at BYJU'S in india, the key skills required include:

- Communication Skills
- customer support
- voice process
- Database
- query

These skills are highly valued at BYJU'S and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than BYJU'S for Customer Support Associate in India?

Unacademy	₹5.0 Lakhs to ₹6.0 Lakhs per year
Scaler Academy	₹3.0 Lakhs to ₹7.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BYJU'S, depending on the role and experience level.

What is the salary of a Customer Support Associate in companies similar to BYJU'S in India?

The salary of a Customer Support Associate at companies similar to BYJU'S in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NxtWave	₹3.1 Lakhs to ₹3.9 Lakhs per year
Tech Mahindra	₹0.6 Lakhs to ₹4.3 Lakhs per year
Testbook.com	₹1.8 Lakhs to ₹3.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at BYJU'S in India?

The salary growth for a Customer Support Associate at BYJU'S depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at BYJU'S:

Experience	Average Salary Range
Fresher	₹4.0 Lakhs to ₹8.0 Lakhs per year
1 year	₹4.0 Lakhs to ₹5.1 Lakhs per year
2 years	₹1.8 Lakhs to ₹5.0 Lakhs per year
3 years	₹4.0 Lakhs to ₹5.0 Lakhs per year

and so on.

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BYJU'S Customer Support Associate Salaries

BYJU'S Customer Support Associate salary in India ranges between ₹4 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 BYJU'S latest salaries received from various employees of BYJU'S.