BYJU'S Gurgaon / Gurugram Customer Support Executive Salaries by 5 Employees

1 - 2 years exp.

₹3.8 Lakhs - ₹5.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

33% more than the average Customer Support Executive Salary in EdTech Companies for 1 - 2 years of experience

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Last Updated: 6 Dec 2023

Companies similar to BYJU'S for Customer Support Executive in Gurgaon / Gurugram

BYJU'S Customer Support Executive Salary

1 - 2 years exp. (5 salaries)

₹3.8 L/yr - ₹5.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Customer Support Executive Salary 0 - 6 years exp. (242 salaries)	₹1.3 L/yr - ₹6 L/yr 20% less
Teleperformance Customer Support Executive Salary 0 - 7 years exp. (174 salaries)	₹1 L/yr - ₹6 L/yr 17% less	62 job openings
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Elcamino Software Customer Support Executive Salary 0 - 7 years exp. (77 salaries)	₹1.5 L/yr - ₹3.2 L/yr 35% less
iEnergizer Customer Support Executive Salary 0 - 4 years exp. (77 salaries)	₹1.6 L/yr - ₹5.4 L/yr 26% less	8 job openings
Startek Customer Support Executive Salary 0 - 6 years exp. (54 salaries)	₹1.2 L/yr - ₹4.2 L/yr 36% less	1 job opening

Customer Support Executive salary at BYJU'S ranges between ₹3.8 Lakhs to ₹5.5 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 5 latest salaries received from various employees of BYJU'S.

Experience wise BYJU'S Customer Support Executive salaries in Gurgaon / Gurugram

Last Updated: 6 Dec 2023

Experience	Avg Annual Salary
1 year (3 salaries)	₹3.8 L/yr - ₹4 L/yr
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2 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr

Similar Designation salaries in BYJU'S

Sales Executive Salary

(5 salaries)

₹2 L/yr - ₹8 L/yr

Top skills at BYJU'S for Customer Support Executive

customer support Communication Skills Email Support Interpersonal Skills chat support voice support Customer Relationship Customer Service international process UK Shift Spoken English US Shift non voice Journalism Customer Complaints

Salary related reviews for BYJU'S

Customer Support Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 25 Jun 2023

1.0

for Salary and Benefits

Likes

Got opportunity to work from home

Work satisfaction - Good

Dislikes

I would like to share my worst experience working with Byjus As you company lay off people because to give Variable Pay and Appraisal after completing 1 year. As I have given my best performance while I was working with Byjus from 1.5months Now company is saying that there is no role for the mentoring it is terrible I am going to file a legal case against Byjus this is Wage theft under Labour Law There is no Job security and even Byjus fails to fullfil the promise when they do during hiring procedure

Salary - Bad

+3 more

Team Lead in Bangalore / Bengaluru

Full Time

Teaching & Training Department

3.0

• posted on 04 Apr 2024

5.0

for Salary and Benefits

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Salary - Excellent

+4 more

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything.

Job security - Bad

Relationship Manager in Raipur

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 05 Jan 2025

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ts infact it has terminated me when my leave started. I was very helpless there. I was in hospital to deliver my baby and insurance company denied to pay my insurance coverage stated that company has terminated me 3 months before

Salary - Bad

+6 more

Sales Officer in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 03 Dec 2023

1.0

for Salary and Benefits

Likes

Nothing to like about byju's... As I have worked for almost 2 month and my salary wasn't credited in my account... And they also make employees work for 12 hrs... And the pressure employees are facing is enormous..

Dislikes

The had made me work for their institution for 2 month and my salary wasn't credited... And also official are not taking action about this...

Salary - Bad

+6 more

Team Lead in Patna

Full Time

Other Department

3.0

• posted on 11 Mar 2024

5.0

for Salary and Benefits

Likes

When I was working that time salary was on time 1st of calender.

Salary - Excellent

Dislikes

Management and seniors behaviour where worst means, if I say that today byju's is surviving any type of conditions any type of typical situation just because of the management and senior behaviours and nothing else.

Job security - Bad

+3 more

see more salary related reviews

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What people are saying about BYJU'S

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a sap consultant

Background verification(BGV) in EY GDS

Hi, I recently got selected as SAP Consultant in EY GDS,I have overall 3.4 years of experience and relevant experience in IT( SAP ) is 3.2 in XYZ Technologies and earlier I worked in (Non-IT)Byjus in Sales for 2 months and came out from Byjus without proper releiving. I applied in EY GDS with 3.2 Years relevant experience and I didn't showmy Non-IT experience in resume and Candidate Information sheet which I filled during Application form. Now I have proper documentation from Current Company ,I don't have proper documents from BYJUS & the same is reflecting in EPF Service history. EY GDS recently Initiated BGV process through Digiverifier and asked me to fill experience details, I filled only current company and I didn't fill Byjus.Anyway Digiverifier will access my EPF service history, Will my BGV pass or fail ? or Will EY asks for any clarification and will allow me?

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BYJU'S Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at BYJU'S in Gurgaon / Gurugram?

The average salary of a Customer Support Executive at BYJU'S in Gurgaon / Gurugram typically ranges from ₹3.8 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Support Executive in Gurgaon / Gurugram at BYJU'S earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Customer Support Executive Salaries at BYJU'S can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 BYJU'S employees in India.

What is the estimated take home salary of a Customer Support Executive at BYJU'S in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Support Executive at BYJU'S in Gurgaon / Gurugram typically ranges from ₹29,817 to ₹31,134 per month. This is based on the average salary range of ₹3.8 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of BYJU'S. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Executive at BYJU'S in Gurgaon / Gurugram?

To be a Customer Support Executive at BYJU'S in Gurgaon / Gurugram, the key skills required include:

- customer support
- Communication Skills
- Email Support
- Interpersonal Skills
- chat support

These skills are highly valued at BYJU'S and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Support Executive in companies similar to BYJU'S in Gurgaon / Gurugram?

The salary of a Customer Support Executive at companies similar to BYJU'S in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance	₹1.0 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation	₹1.3 Lakhs to ₹6.0 Lakhs per year
iEnergizer	₹1.6 Lakhs to ₹5.4 Lakhs per year
Elcamino Software	₹1.5 Lakhs to ₹3.2 Lakhs per year
Startek	₹1.2 Lakhs to ₹4.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Executive at BYJU'S in Gurgaon / Gurugram?

The salary growth for a Customer Support Executive at BYJU'S in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive in Gurgaon / Gurugram can expect the following growth trajectory at BYJU'S:

Experience	Average Salary Range
1 year	₹3.8 Lakhs to ₹4.0 Lakhs per year
2 years	₹3.6 Lakhs to ₹4.6 Lakhs per year

and so on.

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BYJU'S Customer Support Executive Salaries in Gurgaon / Gurugram

BYJU'S Customer Support Executive salary in Gurgaon / Gurugram ranges between ₹3.8 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 BYJU'S latest salaries received from various employees of BYJU'S.