upGrad Customer Support Executive Salaries by 6 Employees

0 - 5 years exp.

₹2.8 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

17% more than the average Customer Support Executive Salary in EdTech Companies for 0 - 5 years of experience

Interested in this particular role?

Last Updated: 11 Nov 2024

Companies similar to upGrad for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
BYJU'S Customer Support Executive Salary 0 - 4 years exp. (50 salaries)	₹2 L/yr - ₹6 L/yr 20% more
Extramarks Education Customer Support Executive Salary 0 - 6 years exp. (30 salaries)	₹3 L/yr - ₹4.3 L/yr 7% more
Login to view exact salary
Skill Lync Customer Support Executive Salary 1 - 5 years exp. (14 salaries)	₹3.5 L/yr - ₹5.3 L/yr 34% more
Whitehat jr Customer Support Executive Salary 1 - 6 years exp. (14 salaries)	₹3 L/yr - ₹6.9 L/yr 36% more
NxtWave Customer Support Executive Salary 0 - 2 years exp. (11 salaries)	₹3 L/yr - ₹3.6 L/yr 3% less
Infinity Learn Customer Support Executive Salary 0 - 4 years exp. (8 salaries)	₹2.4 L/yr - ₹6 L/yr 15% more
Unacademy Customer Support Executive Salary 0 - 4 years exp. (7 salaries)	₹1.1 L/yr - ₹4.9 L/yr 4% less
Vedantu Customer Support Executive Salary 0 - 5 years exp. (7 salaries)	₹3 L/yr - ₹4 L/yr 2% less
LEAD School Customer Support Executive Salary 3 - 6 years exp. (5 salaries)	₹4.9 L/yr - ₹5.8 L/yr 54% more
Toppr Customer Support Executive Salary 0 - 4 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 24% less
Next Education India Customer Support Executive Salary 1 - 4 years exp. (4 salaries)	₹1.7 L/yr - ₹3 L/yr 26% less
Login to view exact salary
CollegeDekho Customer Support Executive Salary 0 - 5 years exp. (4 salaries)	₹2.9 L/yr - ₹5 L/yr 26% more
Simplilearn Customer Support Executive Salary 1 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹5 L/yr 17% more
Planet Spark Customer Support Executive Salary 0 - 2 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 1% more
Physicswallah Customer Support Executive Salary 0 - 3 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 30% less
Cuemath Customer Support Executive Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹7 L/yr 39% more

Customer Support Executive salary at upGrad ranges between ₹2.8 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 6 latest salaries received from various employees of upGrad.

Experience wise upGrad Customer Support Executive salaries

Last Updated: 11 Nov 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.5 L/yr
1 year (3 salaries)	₹2.8 L/yr - ₹5.9 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹6 L/yr
3 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
5 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.5 L/yr

View all

Similar Designation salaries in upGrad

Customer Care Executive Salary

(4 salaries)

₹3.1 L/yr - ₹4.5 L/yr

Customer Service Executive Salary

(4 salaries)

₹3.5 L/yr - ₹4.7 L/yr

Customer Service Associate Salary

(7 salaries)

₹4.2 L/yr - ₹7 L/yr

Customer Service Officer Salary

(3 salaries)

₹5.5 L/yr - ₹6.2 L/yr

Sales Executive Salary

(22 salaries)

₹2.75 L/yr - ₹8 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Technical Support Engineer Salary

(3 salaries)

₹3 L/yr - ₹10.7 L/yr

Senior Associate Salary

(205 salaries)

₹3.15 L/yr - ₹13 L/yr

Team Lead Salary

(80 salaries)

₹4.13 L/yr - ₹15 L/yr

Sales Officer Salary

(4 salaries)

₹5.35 L/yr - ₹7 L/yr

Top skills at upGrad for Customer Support Executive

Query Resolution CRM Customer Satisfaction Customer Management Windows OS Problem Solving After Sales Service Customer Retention Communication Skills Customer Relationship customer support MIS Reporting LAN Escalations Post Sales

Salary related reviews for upGrad

5.0

Rated by 1 employees for salary & benefits

Sales Executive in Noida

Full Time

Sales & Business Development Department

5.0

• posted on 24 May 2023

5.0

for Salary and Benefits

Likes

Sales is bit hecitc honestly if we look. But paralley it is as good as other department in terms of employee training part, salary, incentives and other activities, Sales is always challenging so you have to cop up with that but many people join the organization by looking the salary but they cant cop up with the work it demands. So they cam out with harsh words and negative things without interospecting themselves.

Salary - Excellent

+6 more

Dislikes

Worklife balance is very less management need to look into that

Sales Manager in Mumbai

Full Time

Marketing & Communication Department

2.0

• posted on 28 Jan 2023

2.0

for Salary and Benefits

Likes

Nit much to like apart form timely salary

Skill development - Excellent

Dislikes

Organization is in experimental phase with zero sop.Sop are yet to defined and for that organisation is using there employees as an experiment samples . Despite of all the ownership which is being given to you you will still find many restriction while performing them . The middle management works worse here .They themselves are not aware of what to do and how to move forward .They may ask you to do some unexpected things to get the results.If you can survive all ,you may do wonders but the attrition rate is quite high which give the justification for itself .

Salary - Poor

+3 more

Sales Executive in Kolkata

Full Time

Sales & Business Development Department

5.0

• posted on 22 Jun 2023

5.0

for Salary and Benefits

Likes

iT is not that interesting job but yeah many things make it more interesting just like salary, incentives and training and even they provide laptops to the employee who stayed for more than a year

Salary - Excellent

+6 more

Dislikes

wokrload is too much

Sales Executive in Mumbai

Full Time

Sales & Business Development Department

5.0

• posted on 03 May 2023

5.0

for Salary and Benefits

Likes

Best part of this company is the job security and the salary which is the best in the industry

Salary - Excellent

+6 more

Dislikes

There are lots of sales pressure and target achievement within the month at the end of the every month it creates a hectic and lots of pressure are there even on holiday we need to do work

Sales Executive in Mumbai

Full Time

Sales & Business Development Department

5.0

• posted on 09 May 2023

5.0

for Salary and Benefits

Likes

Salary on time, there is work life balance if you manage your workload acc to that and complete the task many of them complain about it but instead of pointing company need to look into ourself

Salary - Excellent

+6 more

Dislikes

work pressure is high

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about upGrad

View All

I am considering switching my job from content writing to project coordinator. I currently have 45k in hand I have 1 year of experience in this field, and the company I am switching to is offering 20k. Should I consider the offer as I am completely fresher to the new job role?

Got a question about upGrad?

Ask anonymously on communities.

upGrad Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at upGrad ?

The average salary of a Customer Support Executive at upGrad in India typically ranges from ₹2.8 Lakhs to ₹3.5 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Support Executive at upGrad earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Support Executive Salaries at upGrad can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 upGrad employees in India.

What is the estimated take home salary of a Customer Support Executive at upGrad in India?

The estimated take-home salary of a Customer Support Executive at upGrad in India typically ranges from ₹24,353 to ₹25,801 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of upGrad. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Executive at upGrad ?

To be a Customer Support Executive at upGrad in india, the key skills required include:

- Query Resolution
- CRM
- Customer Satisfaction
- Customer Management
- Windows OS

These skills are highly valued at upGrad and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than upGrad for Customer Support Executive in India?

LEAD School	₹4.9 Lakhs to ₹5.8 Lakhs per year
Cuemath	₹2.0 Lakhs to ₹7.0 Lakhs per year
Whitehat jr	₹3.0 Lakhs to ₹6.9 Lakhs per year
Skill Lync	₹3.5 Lakhs to ₹5.3 Lakhs per year
CollegeDekho	₹2.9 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by upGrad, depending on the role and experience level.

What is the salary of a Customer Support Executive in companies similar to upGrad in India?

The salary of a Customer Support Executive at companies similar to upGrad in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

BYJU'S	₹2.0 Lakhs to ₹6.0 Lakhs per year
Simplilearn	₹3.5 Lakhs to ₹5.0 Lakhs per year
Infinity Learn	₹2.4 Lakhs to ₹6.0 Lakhs per year
Extramarks Education	₹3.0 Lakhs to ₹4.3 Lakhs per year
Planet Spark	₹3.0 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Executive at upGrad in India?

The salary growth for a Customer Support Executive at upGrad depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive can expect the following growth trajectory at upGrad:

Experience	Average Salary Range
Fresher	₹1.3 Lakhs to ₹3.5 Lakhs per year
1 year	₹2.8 Lakhs to ₹5.9 Lakhs per year
2 years	₹2.8 Lakhs to ₹6.0 Lakhs per year
3 years	₹3.0 Lakhs to ₹3.9 Lakhs per year

and so on.

Tell us how to improve this page.

upGrad Customer Support Executive Salaries by Location

Home >
Salaries >
upGrad Salaries >
upGrad Customer Support Executive Salaries

upGrad Customer Support Executive salary in India ranges between ₹2.8 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 upGrad latest salaries received from various employees of upGrad.