upGrad Customer Support Executive Salaries by 6 Employees (Updated 2025)

0 - 5 years exp.

₹2.8 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

19% more than the average Customer Support Executive Salary in EdTech Companies for 0 - 5 years of experience

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Last Updated: 11 Nov 2024

Companies similar to upGrad for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Simplilearn Customer Support Executive Salary 1 - 4 years exp. (4 salaries)	₹3.5 L/yr - ₹5 L/yr 17% more
Edureka Customer Support Executive Salary 1 year exp. (3 salaries)	₹2.7 L/yr - ₹3.8 L/yr 5% less
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BYJU'S Customer Support Executive Salary 0 - 4 years exp. (50 salaries)	₹2 L/yr - ₹6 L/yr 23% more
Extramarks Education Customer Support Executive Salary 0 - 6 years exp. (30 salaries)	₹3 L/yr - ₹4.3 L/yr 7% more
Whitehat jr Customer Support Executive Salary 1 - 6 years exp. (14 salaries)	₹3 L/yr - ₹6.9 L/yr 34% more
Skill Lync Customer Support Executive Salary 2 - 4 years exp. (11 salaries)	₹3.8 L/yr - ₹5.3 L/yr 36% more
NxtWave Customer Support Executive Salary 0 - 2 years exp. (11 salaries)	₹3 L/yr - ₹3.6 L/yr 3% less
Infinity Learn Customer Support Executive Salary 0 - 4 years exp. (8 salaries)	₹2.4 L/yr - ₹6 L/yr 15% more
Unacademy Customer Support Executive Salary 0 - 4 years exp. (7 salaries)	₹1.1 L/yr - ₹4.9 L/yr 4% less
Vedantu Customer Support Executive Salary 0 - 5 years exp. (7 salaries)	₹3 L/yr - ₹4 L/yr 2% less
LEAD School Customer Support Executive Salary 3 - 5 years exp. (5 salaries)	₹4.9 L/yr - ₹5.8 L/yr 54% more
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Toppr Customer Support Executive Salary 0 - 4 years exp. (5 salaries)	₹2.2 L/yr - ₹3.5 L/yr 24% less
Next Education India Customer Support Executive Salary 1 - 3 years exp. (4 salaries)	₹1.7 L/yr - ₹3 L/yr 26% less	2 job openings
CollegeDekho Customer Support Executive Salary 0 - 4 years exp. (4 salaries)	₹2.9 L/yr - ₹5 L/yr 26% more
Planet Spark Customer Support Executive Salary 0 - 2 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 1% more
Physicswallah Customer Support Executive Salary 0 - 2 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 30% less
Cuemath Customer Support Executive Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹7 L/yr 39% more

Customer Support Executive salary at upGrad ranges between ₹2.8 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 6 latest salaries received from various employees of upGrad.

Experience wise upGrad Customer Support Executive salaries

Last Updated: 11 Nov 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.5 L/yr
1 year (3 salaries)	₹2.8 L/yr - ₹5.9 L/yr
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2 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹6 L/yr
3 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
5 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.5 L/yr

View all

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Top skills at upGrad for Customer Support Executive

Query Resolution CRM Customer Satisfaction Customer Management Windows OS Problem Solving After Sales Service Customer Retention Communication Skills Customer Relationship customer support MIS Reporting LAN Escalations Post Sales

Salary related reviews for upGrad

5.0

Rated by 1 employees for salary & benefits

Sales Executive in Noida

Full Time

Sales & Business Development Department

5.0

• posted on 24 May 2023

5.0

for Salary and Benefits

Likes

Sales is bit hecitc honestly if we look. But paralley it is as good as other department in terms of employee training part, salary, incentives and other activities, Sales is always challenging so you have to cop up with that but many people join the organization by looking the salary but they cant cop up with the work it demands. So they cam out with harsh words and negative things without interospecting themselves.

Salary - Excellent

+6 more

Dislikes

Worklife balance is very less management need to look into that

Sales Manager in Mumbai

Full Time

Marketing & Communication Department

2.0

• posted on 28 Jan 2023

2.0

for Salary and Benefits

Likes

Nit much to like apart form timely salary

Skill development - Excellent

Dislikes

Organization is in experimental phase with zero sop.Sop are yet to defined and for that organisation is using there employees as an experiment samples . Despite of all the ownership which is being given to you you will still find many restriction while performing them . The middle management works worse here .They themselves are not aware of what to do and how to move forward .They may ask you to do some unexpected things to get the results.If you can survive all ,you may do wonders but the attrition rate is quite high which give the justification for itself .

Salary - Poor

+3 more

Sales Executive in Kolkata

Full Time

Sales & Business Development Department

5.0

• posted on 22 Jun 2023

5.0

for Salary and Benefits

Likes

iT is not that interesting job but yeah many things make it more interesting just like salary, incentives and training and even they provide laptops to the employee who stayed for more than a year

Salary - Excellent

+6 more

Dislikes

wokrload is too much

Sales Executive in Mumbai

Full Time

Sales & Business Development Department

5.0

• posted on 03 May 2023

5.0

for Salary and Benefits

Likes

Best part of this company is the job security and the salary which is the best in the industry

Salary - Excellent

+6 more

Dislikes

There are lots of sales pressure and target achievement within the month at the end of the every month it creates a hectic and lots of pressure are there even on holiday we need to do work

Sales Executive in Mumbai

Full Time

Sales & Business Development Department

5.0

• posted on 09 May 2023

5.0

for Salary and Benefits

Likes

Salary on time, there is work life balance if you manage your workload acc to that and complete the task many of them complain about it but instead of pointing company need to look into ourself

Salary - Excellent

+6 more

Dislikes

work pressure is high

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Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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upGrad Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at upGrad?

Customer Support Executive salary at upGrad in India ranges between ₹2.8 Lakhs to ₹3.5 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 19% more than the average Customer Support Executive Salary in India. Salary estimates are based on 6 latest salaries received from various employees of upGrad India.

How does the salary of a Customer Support Executive at upGrad India compare with the average salary range for this job?

The average salary of a Customer Support Executive at upGrad is 19% more than the average salary of a Customer Support Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Executive at upGrad?

Query Resolution, CRM, Customer Satisfaction, Customer Management and Windows OS are some of the popular skills required to work as a Customer Support Executive at upGrad India.

Which similar companies are paying more than upGrad to a Customer Support Executive in India?

LEAD School Customer Support Executive Salary - ₹4.9 Lakhs to ₹5.8 Lakhs per year
Cuemath Customer Support Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Skill Lync Customer Support Executive Salary - ₹3.8 Lakhs to ₹5.3 Lakhs per year
Whitehat jr Customer Support Executive Salary - ₹3.0 Lakhs to ₹6.9 Lakhs per year
CollegeDekho Customer Support Executive Salary - ₹2.9 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Support Executive in companies similar to upGrad in India?

BYJU'S Customer Support Executive Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year
Simplilearn Customer Support Executive Salary - ₹3.5 Lakhs to ₹5.0 Lakhs per year
Infinity Learn Customer Support Executive Salary - ₹2.4 Lakhs to ₹6.0 Lakhs per year
Extramarks Education Customer Support Executive Salary - ₹3.0 Lakhs to ₹4.3 Lakhs per year
Planet Spark Customer Support Executive Salary - ₹3.0 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Customer Support Executive at upGrad in India?

The estimated take-home salary of a Customer Support Executive at upGrad ranges between ₹24,353 per month to ₹25,801 per month in India. The take-home salary calculation is based on the average upGrad Customer Support Executive salary in India which ranges between ₹2.8 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Executive at upGrad?

According to AmbitionBox, 67% of the upGrad Customer Support Executives reported a notice period of 15 days or less, 33% reported a notice period of 1 Month.This is based on 9 responses on AmbitionBox in last 2 years.

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upGrad Customer Support Executive Salaries

upGrad Customer Support Executive salary in India ranges between ₹2.8 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 upGrad latest salaries received from various employees of upGrad.