BigBasket Hyderabad / Secunderabad Senior Customer Support Associate Salaries by 7 Employees

2 - 5 years exp.

₹2.2 Lakhs - ₹2.7 Lakhs

Avg. annual salary

Monthly In-hand Salary

35% less than the average Senior Customer Support Associate Salary in Internet Companies for 2 - 5 years of experience

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Last Updated: 16 Mar 2023

Companies similar to BigBasket for Senior Customer Support Associate in Hyderabad / Secunderabad

BigBasket Senior Customer Support Associate Salary

2 - 5 years exp. (7 salaries)

₹2.2 L/yr - ₹2.7 L/yr

Company name	Avg Annual Salary	Open Jobs
Amazon Senior Customer Support Associate Salary 1 - 5 years exp. (7 salaries)	₹2.5 L/yr - ₹5.5 L/yr 39% more
Amazon Development Centre India Senior Customer Support Associate Salary 4 - 7 years exp. (4 salaries)	₹2.9 L/yr - ₹3 L/yr 12% more
Login to view exact salary
Tech Mahindra Senior Customer Support Associate Salary 1 - 7 years exp. (87 salaries)	₹2 L/yr - ₹5.8 L/yr 46% more
Google Operations Center Senior Customer Support Associate Salary 2 - 8 years exp. (61 salaries)	₹4.1 L/yr - ₹9.5 L/yr 178% more
Firstsource Solutions Senior Customer Support Associate Salary 1 - 6 years exp. (18 salaries)	₹2.1 L/yr - ₹5.3 L/yr 34% more

Senior Customer Support Associate salary at BigBasket ranges between ₹2.2 Lakhs to ₹2.7 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 7 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
3 years (4 salaries)	₹2.4 L/yr - ₹2.7 L/yr
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4 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
5 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr

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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Manager in Kerala

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 13 Jul 2023

1.0

for Salary and Benefits

Likes

On-time Salary will get, without any delay

Dislikes

1. Managers are unprofessionals. 2. Unprofessional working culture 3. Overtime duty more than 14+hr without any benefits. 4. No Proper training 5. Not Organized & No good working structure Everyone coming without any shift time ,doing some work and going late night. 6. No Idea for Ops. 7. No Management Skill. Personal experience: If you want peace, work satisfaction,good salary, appreciation,work-life balance don't work with this company.🙏

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

see more salary related reviews

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What people are saying about BigBasket

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a content writer

Zepto Going Big Like BigBasket!

Looks like Zepto is shifting gears! They’re now offering planned grocery orders, aiming for bulk buyers just like BigBasket did. No more last-minute snack runs, now you can stock up in one go. Think this move will actually stick or just another gimmick? 🤔

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BigBasket Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at BigBasket in Hyderabad / Secunderabad?

The average salary of a Senior Customer Support Associate at BigBasket in Hyderabad / Secunderabad typically ranges from ₹2.2 Lakhs to ₹2.7 Lakhs per year, depending on experience (from 2 years to 5 years).

The top 10% of Senior Customer Support Associate in Hyderabad / Secunderabad at BigBasket earn more than ₹2.7 Lakhs per year, and the top 1% earn over ₹2.7 Lakhs per year. Senior Customer Support Associate Salaries at BigBasket can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 BigBasket employees in India.

What is the estimated take home salary of a Senior Customer Support Associate at BigBasket in Hyderabad / Secunderabad?

The estimated take-home salary of a Senior Customer Support Associate at BigBasket in Hyderabad / Secunderabad typically ranges from ₹18,114 to ₹19,806 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹2.7 Lakhs per year for employees with experience ranging from 2 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of BigBasket. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than BigBasket for Senior Customer Support Associate in India?

Google Operations Center	₹4.1 Lakhs to ₹9.5 Lakhs per year
Tech Mahindra	₹2.0 Lakhs to ₹5.8 Lakhs per year
Amazon	₹2.5 Lakhs to ₹5.5 Lakhs per year
Firstsource Solutions	₹2.1 Lakhs to ₹5.3 Lakhs per year
Amazon Development Centre India	₹2.9 Lakhs to ₹3.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BigBasket, depending on the role and experience level.

How the salary growth look like for a Senior Customer Support Associate at BigBasket in Hyderabad / Secunderabad?

The salary growth for a Senior Customer Support Associate at BigBasket in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate in Hyderabad / Secunderabad can expect the following growth trajectory at BigBasket:

Experience	Average Salary Range
2 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
3 years	₹2.4 Lakhs to ₹2.7 Lakhs per year
4 years	₹2.4 Lakhs to ₹3.0 Lakhs per year
5 years	₹2.4 Lakhs to ₹3.1 Lakhs per year

and so on.

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BigBasket Senior Customer Support Associate Salaries in Hyderabad / Secunderabad

BigBasket Senior Customer Support Associate salary in Hyderabad / Secunderabad ranges between ₹2.2 Lakhs to ₹2.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 BigBasket latest salaries received from various employees of BigBasket.