Amazon Hyderabad / Secunderabad Senior Customer Support Associate Salaries by 7 Employees

1 - 5 years exp.

₹2.5 Lakhs - ₹5.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

9% less than the average Senior Customer Support Associate Salary in Internet Companies for 1 - 5 years of experience

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Last Updated: 28 Jun 2023

Companies similar to Amazon for Senior Customer Support Associate in Hyderabad / Secunderabad

Amazon Senior Customer Support Associate Salary

1 - 5 years exp. (7 salaries)

₹2.5 L/yr - ₹5.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Support Associate Salary 1 - 7 years exp. (91 salaries)	₹2 L/yr - ₹5.8 L/yr 3% more
Google Operations Center Senior Customer Support Associate Salary 2 - 8 years exp. (61 salaries)	₹4.1 L/yr - ₹9.5 L/yr 99% more
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Accenture Senior Customer Support Associate Salary 2 - 6 years exp. (17 salaries)	₹3.1 L/yr - ₹6.9 L/yr 28% more
Conneqt Business Solutions Senior Customer Support Associate Salary 1 - 5 years exp. (16 salaries)	₹1.8 L/yr - ₹3.5 L/yr 23% less
Firstsource Solutions Senior Customer Support Associate Salary 1 - 6 years exp. (15 salaries)	₹2.2 L/yr - ₹5 L/yr 4% less

Senior Customer Support Associate salary at Amazon ranges between ₹2.5 Lakhs to ₹5.5 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 7 latest salaries received from various employees of Amazon.

Experience wise Amazon Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Last Updated: 28 Jun 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
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3 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
4 years (3 salaries)	₹3 L/yr - ₹5.5 L/yr
5 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.9 L/yr

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Salary related reviews for Amazon

4.3

Rated by 2 employees for salary & benefits

Senior Customer Support Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 15 Nov 2023

1.0

for Salary and Benefits

Likes

Company culture is good, other benefits are also better as compared to other companies.

Company culture - Good

Dislikes

New hiring is worst they don't even know how to build sentence. Promotion is almost pre-planned, less chances of promotion, salary will be capped after 3 years and then no increment, And bonus and rewards are nothing now . Amazon is no longer Amazon.

Salary - Bad

+4 more

Senior Customer Support Associate (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Nov 2023

2.0

for Salary and Benefits

Likes

Good leave policy.

Dislikes

No work-life balance. No growth. Low pay to manage the cost of living. Outliers are rewarded. Bad training. Constant policy changes that affect the customer. When you request for a leave, you hear about shrinkage a lot, for cases when you need that leave for being sick, grieving, family in the hospital etc ....

Salary - Poor

+6 more

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

4.0

• posted on 14 Mar 2024

4.0

for Salary and Benefits

Likes

Pay is good for freshers and a good place to start your career.

Salary - Good

+2 more

Dislikes

Lack of career growth, no skill development opportunities. Only way to get promotion is by doing a minimum of 4 projects/process improvements. No recognition for the smaller teams and its members.

Skill development - Poor

+1 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Feb 2024

3.0

for Salary and Benefits

Likes

Except the Compensation nothing else is good,

Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Skill development - Bad

+3 more

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Amazon Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at Amazon in Hyderabad / Secunderabad?

The average salary of a Senior Customer Support Associate at Amazon in Hyderabad / Secunderabad typically ranges from ₹2.5 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Support Associate in Hyderabad / Secunderabad at Amazon earn more than ₹5.3 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Senior Customer Support Associate Salaries at Amazon can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Amazon employees in India.

What is the estimated take home salary of a Senior Customer Support Associate at Amazon in Hyderabad / Secunderabad?

The estimated take-home salary of a Senior Customer Support Associate at Amazon in Hyderabad / Secunderabad typically ranges from ₹26,272 to ₹27,692 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Amazon. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Amazon for Senior Customer Support Associate in India?

Google Operations Center	₹4.1 Lakhs to ₹9.5 Lakhs per year
Accenture	₹3.1 Lakhs to ₹6.9 Lakhs per year
Tech Mahindra	₹2.0 Lakhs to ₹5.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Amazon, depending on the role and experience level.

What is the salary of a Senior Customer Support Associate in companies similar to Amazon in Hyderabad / Secunderabad?

The salary of a Senior Customer Support Associate at companies similar to Amazon in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Firstsource Solutions	₹2.2 Lakhs to ₹5.0 Lakhs per year
Conneqt Business Solutions	₹1.8 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support Associate at Amazon in Hyderabad / Secunderabad?

The salary growth for a Senior Customer Support Associate at Amazon in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate in Hyderabad / Secunderabad can expect the following growth trajectory at Amazon:

Experience	Average Salary Range
1 year	₹2.7 Lakhs to ₹3.4 Lakhs per year
2 years	₹3.0 Lakhs to ₹3.8 Lakhs per year
3 years	₹3.2 Lakhs to ₹4.1 Lakhs per year
4 years	₹3.0 Lakhs to ₹5.5 Lakhs per year

and so on.

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Amazon Senior Customer Support Associate Salaries in Hyderabad / Secunderabad

Amazon Senior Customer Support Associate salary in Hyderabad / Secunderabad ranges between ₹2.5 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Amazon latest salaries received from various employees of Amazon.