Tech Mahindra Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Likes

I am getting paid with good package and I am having health insurance provided to me and my family.

Dislikes

I am little bit disappointed with HR and IT department, they are having some miscommunications among them which making employees to suffer alot.... They doesn't maintain clarity in providing information.

Likes

Trainers were extremely helpful and supportive.

Dislikes

..., you'll get only Non AC cabs as they don't bother about their employees at all. Also, transparency in terms of salary and benefits will be zero. WORST experience ever!!

Likes

THE TRAINER IS GOOD AND OPEN FOR LEARNING AND ACTIVITY AND SUPPORTS TRAINEE AND TEAM LEADER GIVE FULL SUPPORT IN ANY PROBLEM IN ANY CASE AND ALSO MANAGES THE CASES PROVIDE SO MUCH GOOD QUALITY TIME FOR FUN AND PARTY AND PROVIDE PROPER MANAGEMENT AND ENVIRONMENT TO EMPLOYEES FOR WORK AND PROCEDURES ARE EASY TO USE FOR ANYTHING

Dislikes

SALARY GROWTH AND APPRAISAL IS VERY LESS AS PER PERSON EFFICIENCY AND QUALITY

Likes

Only salary is getting on time.

Dislikes

Worked for Non-IT BPM domestic voice process of Narayana Health, due to worst management and horrible people taken exit from the company. People harrassing like anything, no one following POSH Only For IT folks company is very good

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction.