Axis Bank Kolkata Customer Service Associate Salaries by 6 Employees (Updated 2025)

1 - 4 years exp.

₹1.7 Lakh - ₹3 Lakhs

Salary of majority employees

9% less than the average Customer Service Associate Salary in Banking Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
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Sales & Business Development Customer Service Associate Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹3 L/yr

Last Updated: 29 Jan 2025

Companies similar to Axis Bank for Customer Service Associate in Kolkata

Axis Bank Customer Service Associate Salary

1 - 4 years exp. (6 salaries)

₹1.7 L/yr - ₹3 L/yr

Company name	Avg Annual Salary	Open Jobs
State Bank of India Customer Service Associate Salary 4 - 7 years exp. (4 salaries)	₹2.2 L/yr - ₹6.5 L/yr 71% more
Teleperformance Customer Service Associate Salary 0 - 9 years exp. (1.2k salaries)	₹1 L/yr - ₹5.2 L/yr 7% more	3 job openings
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Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (491 salaries)	₹1 L/yr - ₹5.3 L/yr 7% more	1 job opening
Amazon Customer Service Associate Salary 0 - 10 years exp. (318 salaries)	₹1 L/yr - ₹5.3 L/yr 38% more	4 job openings
Concentrix Corporation Customer Service Associate Salary 0 - 8 years exp. (185 salaries)	₹1.4 L/yr - ₹5.6 L/yr 7% less

Customer Service Associate salary at Axis Bank ranges between ₹1.7 Lakh to ₹3 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 6 latest salaries received from various employees of Axis Bank.

Experience wise Axis Bank Customer Service Associate salaries in Kolkata

Last Updated: 29 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.7 L/yr - ₹4.4 L/yr
2 years (3 salaries)	₹1.8 L/yr - ₹4.7 L/yr
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3 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
4 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹3 L/yr

Similar Designation salaries in Axis Bank

Customer Service Officer Salary

(53 salaries)

₹1.5 L/yr - ₹5.65 L/yr

Customer Service Manager Salary

(10 salaries)

₹3.6 L/yr - ₹10 L/yr

Customer Service Executive Salary

(8 salaries)

₹1.91 L/yr - ₹3 L/yr

Customer Support Executive Salary

(3 salaries)

₹1.8 L/yr - ₹2.58 L/yr

Salary related reviews for Axis Bank

2.5

Rated by 3 employees for salary & benefits

Customer Service Associate in Kolkata

BFSI, Investments & Trading Department

4.0

• posted on 15 Jun 2022

3.0

for Salary and Benefits

Likes

Overall experience in Axis bank ( Teleperformance) is good. I learn so many things about banking process and how to handling customers over the call and also selling banking products.

Skill development - Good

Dislikes

... to sale only credit card but after few months they add 6 more products to sale. But they not increase my salary. Nevertheless I have to sale all products and complete the target. Otherwise they will make to much pressure on you.

Job security - Poor

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

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1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Axis Bank Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Axis Bank Kolkata?

Customer Service Associate salary at Axis Bank in Kolkata ranges between ₹1.7 Lakhs to ₹3.0 Lakhs for experience between 1 years to 4 years. According to our estimates it is 9% less than the average Customer Service Associate Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Axis Bank Kolkata.

How does the salary of a Customer Service Associate at Axis Bank Kolkata compare with the average salary range for this job?

The average salary of a Customer Service Associate at Axis Bank is 9% less than the average salary of a Customer Service Associate in Kolkata. To know exact salary insights, login to view.

Which similar companies are paying more than Axis Bank to a Customer Service Associate in Kolkata?

State Bank of India Customer Service Associate Salary - ₹2.2 Lakhs to ₹6.5 Lakhs per year
Amazon Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.3 Lakhs per year
Teleperformance Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.2 Lakhs per year
Tech Mahindra Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.3 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Axis Bank in Kolkata?

Concentrix Corporation Customer Service Associate Salary - ₹1.4 Lakhs to ₹5.6 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Axis Bank in Kolkata?

The estimated take-home salary of a Customer Service Associate at Axis Bank ranges between ₹18,483 per month to ₹20,169 per month in Kolkata. The take-home salary calculation is based on the average Axis Bank Customer Service Associate salary in India which ranges between ₹1.7 Lakhs to ₹3.0 Lakhs per year for employees with experience between 1 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Axis Bank in Kolkata?

According to AmbitionBox, 100% of the Axis Bank Customer Service Associates in Kolkata reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Axis Bank Customer Service Associate Salaries in Kolkata

Axis Bank Customer Service Associate salary in Kolkata ranges between ₹1.7 Lakh to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Axis Bank latest salaries received from various employees of Axis Bank.