Zomato is rated
4.2 out of 5 stars on
AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Zomato is rated
4.2 out of 5 stars on
AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Indore (working remotely)
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2024
Likes
Delivery boy ki help karna call support
Dislikes
Delivery boy job
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Patna
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2023
Likes
Yes
Dislikes
No because flexible work.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Central operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 04 Jun 2023
Likes
I was happy working at zomato and I would have loved to stay and continue. But I was told to resign my job just because I couldn't make it to work from office. Since there was no cab facilities and allowance for travel it was hard. And I still have my fellow mates who are continuing working from home but they choose me and asked me to resign.
Dislikes
Nothing
Work Details
Work policy:
Whole week
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Inbound Process Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2022
Likes
Good platform to learn new things
Dislikes
Communication was good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Support Executive (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2024
Likes
Nice iam like
Dislikes
No dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Zomato.
Customer Support Executive (working remotely)
Full Time
·
Beauty & Personal Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Zomato customer chat support mein bahut hi Humko pasand hai Zomato XL per kam karna bahut hi Humko pasand hai
Dislikes
Sabhi kam Achcha Hota Hai Kyunki ham Zomato mein chat support ka kam karna chah rahe hain
Globiva was good but actually there was a problem of break timings and for week off, leave. Like when we were asking for breaks so the so the RTM denies for it.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Lucknow
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Mar 2022
Likes
Nothing much just the people are supportive in 1 year I got to learn so many things .
Dislikes
There is so much politics in that company STARTEK LUCKNOW. In this place if the agent tried to give him 100 % then they'll not promote the agent to upper level because they only promote that agents who were special for them and that agents who roamed around them.
This is all about startek payout is too low.
"They always said that if the work is not upto the park please resign it and install the naukri. Com". They never appreciate the work they always demotivate the employees if their work is not upto the mark. That's why I leave this company because my TL also said to resign. My work was so good in the company I give my 100% every time but there is no appreciation for that. If I not give my best in any of the day then they always told to resign . So I want to give 0 star but there is no option for that.
Thank you....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Lucknow
Zomato Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Dec 2021
Likes
One of the worst process I have ever seen in my life I don't know why people are crazy about Zomato process but literally I am fed up of this process no management it nothing no security no policies no corporation nothing just do you know how to get the work done no increment in the salary e no presil only just demolishing and creating a darest environment. The HR manager of a started Lucknow is one of the deadliest person I have ever seen in my life actually don't know how to corporate they don't know anything just know no leave it I don't want to speak a single word even....Read More
Work Details
Very poor no timetable no schedule just just their tell that 24 into 7 shift is available but once you start working in this company they just know how to get the work done and nothing else.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Ajmer (working remotely)
Part Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2023
Likes
nothing zomato is too hectic process
Dislikes
everything gave headache to the person who is agent
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Greater Noida
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
It improves your communication skills
Dislikes
Working as a cso ratings are very important you either if you are getting bad one if there is no fault of your still you will be in danger
Work Details
Stressful
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Support Executive in
Bhopal
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2022
Likes
Nothing
Dislikes
Working pressure
Work Details
Work load no help
Work days: Rotational Shift
(Strict Timings)
Customer Support Executive in
Jhunjhunun
Jhunjhunu Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2021
Likes
I had great experience working qith zomato and happy here . Thank u zomato
Dislikes
Salary is decent but career growth is a bit slow but overall it's just fine.
Work Details
1 year
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2023
Likes
Very good flexible time
Dislikes
No very helpful job
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Dewas
Customer Care Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Tale calling / customer support /
Customer Support Executive in
Gurgaon / Gurugram
Cd Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Feb 2019
Overall Rating
Customer Support Executive in
Lucknow (working remotely)