JustDial is rated
3.9 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
JustDial is rated
3.9 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in JustDial Customer Support Executive Reviews
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25 reviews found
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Popular
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jul 2024
Likes
Good experience and work place is great to do there over there😊👍
Here lots of I don't like.work and irregular timings in daily and not improper responding staffs no improvement
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 12 Jan 2023
Likes
Salary on time on 7th of every month.
Dislikes
1. All male TL scream 😱 like a wild boar 🐗,except the Female.. They are polite compare to than them,
2. During national holidays you have to work whether its holy, diwali, 15th August, eid.. They gave its off but its very difficult to get it..
3. 1 second late is consider late.. More than 3 late it's deduction and hr round more penalty
4. System issues will be considered your mistake..
5. 1 hour break.. But its 45 minutes.. 30 minutes lunch.. And 15 minutes 2nd break...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jan 2023
Likes
Good
Dislikes
Need to improve payment structure and working strategy
Customer Support Executive in
Pune
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2022
Likes
The company culture, goals and values are aligned with my personal goals
Dislikes
None
Work Details
Work timings: Flexible Timings
Customer Support Executive in
Pune
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2022
Likes
"The company culture, goals and values are aligned with my personal goals"
Dislikes
None
Work Details
Work timings: Flexible Timings
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JustDial.
Customer Support Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2022
Likes
The company culture, goals and values are aligned with my personal goals
This is a good company...there is no work pressure and staff is very good
Dislikes
Can't say something about this
Work Details
Owsm
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Feb 2024
Likes
dont any think like
Dislikes
wrong training provided to emplyee, how to cheat humen all the training provided to all employee
many calls are received but support not provided to emplyoee
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Work environment
Dislikes
Promotion and appraisal
Customer Support Executive in
Noida sec 16
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2023
Likes
I like my current job very much I am happy with this company. This is such a nice work platform me..
Dislikes
No dislike
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Part Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2022
Likes
Progressive culture and values as they ensure the physical and mental well being of the employees
employees unwind with interesting employee engagement activities
Dislikes
Team bonding activities
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Work from home (working remotely)
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 10 Jun 2022
Likes
Very pressurized company they will torture you they will pressurized you they don't care about you ..this is fully fraud company..not providing services to their clients after buying package..and after completing my task they still deduct my salary
Not satisfied at all
And I'm leaving this job
Work Details
Worst
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jun 2022
Likes
friendly atmosphere, enjoyment in work environment good salary but no bonus
Dislikes
Lot of pressure compare to previous years
Work Details
Good and supportive.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Ahmedabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 01 Jan 2020
Likes
I was working for just dial Ahmedabad branch as a customer support for 1 year when nobody was not there for b form verification I was handling that thing but when my manager hired one female then no matter how cross cutting come and I was to ask leave from there but really I miss customer support if just dial give me one more chance another city will do I will proff myself
Dislikes
Team members where good training was also good salary was also good career growth is 0 my manager 0
Work Details
Customer support b form verification
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Sector 16 Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Oct 2022
Likes
People working in the company
Dislikes
Nothing to dislike,but yes the salary part isn’t that good
Customer Support Executive in
Bengalury
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 20 Jul 2020
Likes
just dial helps us to improve our communication skill with system knowledge. They offer part time job also, where I was working their as a part timer.
Dislikes
Just dial is like ,time means money. Here though training is provided, when we are on calls, we don't get proper assistance, because other colleague wants to maintain their talk time.Quality people are very strict.Their is no job security here.
Work Details
It was really interesting with good training. But always because of changes of updates we lack on calls. Assistance will not be provided immediately. But still helpful experience.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
People also ask about JustDial's Customer Support Executives
Is JustDial a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 25 employee reviews, it's clear that most customer support executives have an average experience working at JustDial. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
Does JustDial pay their Customer Support Executives well?
According to AmbitionBox reviews, JustDial customer support executives rate their salary and benefits at 3.7 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about JustDial's customer support executives salaries here and to read reviews specifically about salary and benefits at JustDial for customer support executives, click here.
How is the work culture at JustDial for Customer Support Executives?
Work culture at JustDial for customer support executives is rated 4.0 out of 5 by 25 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at JustDial. To read reviews specifically about work culture at JustDial for customer support executives, click here.
How is the job security at JustDial for Customer Support Executives?
Based on 25 reviews on AmbitionBox, JustDial's customer support executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at JustDial for customer support executives, click here.
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