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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Support Executive Reviews
Overall Rating
based on 203
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
78% employees reported
Rotational Shift
54% employees reported
Flexible timing
62% employees reported
No travel
82% employees reported
View more detailed insights
Gender based rating
Rated by Women
91 reviews
Rated by Men
96 reviews
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in Amazon Customer Support Executive Reviews
203 reviews found
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optimisticvegabond
works at
Carelon Global Solutions
Salary Negotiation
Hi All, I am pretty much confused I need your valuable suggestion. I have 2 offers in hand one from Amazon L4 another from pwc Team lead senior associate. Both of them offer the same compensation but variable pay is more on Amazon. Which offer I should choose and go ahead with please suggest. Current CTC 6.0 LPA and offer received details below-
1. Amazon L4 ( IC role) - CTC 11.5 LPA( fixed) + 5 LPA signing bonus+ 40 ESOP
2. PWC - Senior Associate (Team lead) - CTC 14.2 LPA +12% Variables
Got a question about Amazon?
Ask anonymously on communities.
asked in
Customer Support Executive interview
Q1. How to handle the system and all including desktop.
asked in
Customer Support Executive interview
Q2. How do you respond if you don't know the answer to a customers question?
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asked in
Customer Support Executive interview
Q3. What is customer satisfaction?what are the qualities of customer support ex ... read more
asked in
Customer Support Executive interview
Q4. How do you handle an arguing customer?
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People also ask about Amazon's Customer Support Executives
Is Amazon a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 203 employee reviews, it's clear that most customer support executives have a positive experience working at Amazon.
Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.8.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Amazon pay their Customer Support Executives well?
According to AmbitionBox reviews, Amazon customer support executives rate their salary and benefits at 4.3 out of 5, based on 203 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer support executives salaries
here
and to read reviews specifically about salary and benefits at Amazon for customer support executives,
click here
.
How is the work culture at Amazon for Customer Support Executives?
Work culture at Amazon for customer support executives is rated 4.4 out of 5 by 203 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer support executives,
click here
.
How is the job security at Amazon for Customer Support Executives?
Based on 203 reviews on AmbitionBox, Amazon's customer support executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for customer support executives,
click here
.
Is work from home available to Customer Support Executives at Amazon?
According to AmbitionBox, 78% of Amazon's customer support executives work from home permanently, 15% work from the office, and 7% follow a hybrid model, based on 35 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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18%
more
than the average Customer Support Executive Salary in India
View more details
Free meal
10 total
responses
Office cab/shuttle
9 total
responses
Joining bonus
3 total
responses
International/On-site exposure
2 total
responses
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