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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

About
Reviews
25.8k
Salaries
1.3L
Interviews
5.1k
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2.6k
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Amazon Customer Support Executive Bangalore / Bengaluru Reviews

Updated 16 Mar, 2025

Overall Rating

2.9/5

based on 6 reviews

Rating distribution

5

2 (50.0%)

4

0 (0%)

3

0 (0%)

2

0 (0%)

1

2 (50.0%)

Category Ratings

4.2

Skill development

3.7

Work-life balance

3.3

Company culture

3.2

Salary

3.0

Work satisfaction

2.9

Promotions

2.8

Job security

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

2 reviews

1.0

Rated by Men

2 reviews

Amazon is rated 2.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Amazon is rated 2.9 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Feb 2025

Likes

Working in good reputed company

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

They will take u only in contract

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 10 Aug 2024

Likes

Nothing

Skill development - Good

Dislikes

Everything.... Especially the culture of company

Job security - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon

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Customer Support Executive in Bangalore / Bengaluru (working remotely)

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2025

Likes

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security - Poor

Overall Rating

Top Amazon Customer Support Executive Interview Questions

asked in Customer Support Executive interview

Q1. How to handle the system and all including desktop.

View answers (4)

asked in Customer Support Executive interview

Q2. How do you respond if you don't know the answer to a customers question?

View answer (1)

Get interview-ready with top interview questions

View all 9 questions

asked in Customer Support Executive interview

Q3. What is customer satisfaction?what are the qualities of customer support ex ... read more

View answer (1)

asked in Customer Support Executive interview

Q4. How do you handle an arguing customer?

View answer (1)

asked in Customer Support Executive interview

Q5. Amazon company is brand? Why

View answers (2)

Customer Support Executive in Bangalore / Bengaluru

Seller Support Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 05 Mar 2020

Likes

great brand name

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Management in Seller support is very biased and politics is there,

Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Return to all reviews

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you.

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Amazon Customer Support Executive Bangalore / Bengaluru Reviews

Amazon Customer Support Executive Salaries in Bangalore / Bengaluru

based on 34 salaries

₹1.5 L/yr - ₹4.6 L/yr

17% more than the average Customer Support Executive Salary in India

View more details

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