WNS Senior Associate Operations Reviews

Likes

Stable and less complicated work

Dislikes

Career growth has no future, appraisal is based on Manager's recommendations rather than performance, salary growth is not as per market standars and inflation. There should be some growth options for people who are willing to work for long term.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's like a semi-gov job, no micromanagement which makes the professional life easy to go thru. Job security, I received 14 months free salary due to process rampdown. Also after I left the job, I got extra lunpsum payout for the remaining leaves in my kitty. People are also good behavior wise.

Dislikes

Less salary, very less appraisal.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

WNS is a great opportunity for freshers, especially for women, as they offer safe home drop services during night shifts. This makes it a reliable and convenient choice for those looking to start their career with added safety and support.

Dislikes

While WNS offers home drop services for women during night shifts, it's important to note that this service is not extended to male employees. Additionally, promotions and salary increments are not up to expectations, and there are concerns regarding office politics and a lack of support from upper management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

An opportunity to work and job security.

Dislikes

HR and Admin of WNS are worst. You will never meet your HR in your professional life at WNS . The HR follow a simple rule, you will do things as per our satisfaction or leave the WNS for good. The HR are not helpful, please do not join this firm if you are staying far from office. This feedback is global and followed across entire WNS offices. All employees get their queries resolved by their managers, which is great....Read More

Likes

Nothing good to like.

Dislikes

Bet less package offered to new joiners and also to experienced employees. Even promotion is like a dry promotion where there is no increase in package but designation is increased.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

That they gives you A Job security.

Dislikes

There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance. The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers. HR does not respond to the agents' concerns and often ignores them.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

While promotion management should think of taking written aptitude test rather than relying on just interviews so that there won't be favoritism and partiality by recommending someone by other seniors. When someone is promoted his decisions impact on management therefore if aptitude test is taken someone who has real talent will be in management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment is decent, good ambience, collegues are supportive

Dislikes

Management is all toxic, all promotions happens through references of higher authorities who are in different L.O.B within the company. Poor work culture. Have high attrition and ignores tenured employees. Here, performance doesn't guarantee growth, it is only given to boot-kickers. Offers low salary and standards too. No such thingas salary appraisal, even if it's there it is just below the inflation percentage. Moreover, if a project gets dissolved. Unable to ramp up or scale....Read More

Likes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.