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Filter reviews by WNS L2 Technical Support Engineer Reviews
Rating distribution
Category Ratings
Company culture
Job security
Work-life balance
Skill development
Work satisfaction
Promotions
Salary
What employees say about WNS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
50% employees reported
View more detailed insights
Jobseekers also viewed
6 reviews found
L2 Technical Support Engineer in Pune
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment and culture. Teammates are friendly and supportive..manager is also friendly.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is low compare to other company. Policy are not good. And you have 3 month notice period also.career grow is very very slow. Dont stay more than 3year. Will always get low grade. And cheap salary hike.
- Salary - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
L2 Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Exllent collaboration
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less job securities
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about WNS
L2 Technical Support Engineer in Visakhapatnam
Full Time
Desktop Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No other activities like party dj other activities
Work Details
Not bad 😃😄 not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I could not improve technical skills with this company
Dislikes
I could not improve my skills
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
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L2 Technical Support Engineer in Mumbai
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
By letting us to keep our jobs with work from home option
- Job security - Good
Dislikes
No work-life balance. No week off since March 2020. Working 12hrs everyday.
- Salary - Bad
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Nashik
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is very good and useful my life. Implement new technology.
- Salary - Good
- Company culture - Good
Dislikes
The growth and salary issue also contract .
- Work-life balance - Poor
Work Details
It is best opportunity, manage day to day call .
Work days: Rotational Shift (Strict Timings)
Similar Designation Reviews
Desktop Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment is very good. Peoples are supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Information Technology Support Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security,skill development
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary and promotions
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Bangalore / Bengaluru
Full Time
DBA / Data warehousing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
L1 Support Engineer in Pune (working remotely)
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Managers are supporting
Dislikes
Management is not proper while working is doing it team like system development troubleshooting hardware/software etc
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
System Administrator in Indore
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Promotion, salary perk, Management
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Network Engineer in Mumbai
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes. WNS Network staff is very supportive
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
It's is very good culture
Desktop Support Engineer in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing best best company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have worked in wns for 2 year, the company is good for work we learnt lots of things.
- Skill development - Excellent
Dislikes
They are giving very less salary according to the experience.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager Information Technology in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Service Desk Engineer in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Other WNS Reviews
Senior Associate Operations in Pune
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's like a semi-gov job, no micromanagement which makes the professional life easy to go thru. Job security, I received 14 months free salary due to process rampdown. Also after I left the job, I got extra lunpsum payout for the remaining leaves in my kitty. People are also good behavior wise.
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Less salary, very less appraisal.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Deputy Accounts and Finance Manager in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learnings
Dislikes
Toxic work culture, no supportive management, even if you escalate they will start playing politics with you, and one day they may remove you from process
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Indore
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
- Job security - Good
Dislikes
They fake everything, never hires the person who is deserving, they fake their hiring process. After clearing all rounds they say we didn't liked your response as they were old company based, they need super computers for the job
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Group Manager in Pune
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organization but few 20 years tenure Manager's think its their own company.. they just need some puppets who should obey them blindly... no scope for innovation and new idea.....
Dislikes
No Job security, If you come up with new ideas or want to make some positive changes, those 20 years tenure so called Managers and Directors will put you in bench.... few Managers just want to take retirement from WNS . They don't work neather they allow young people to grow, because of their insecurity....
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Associate in Visakhapatnam
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The ambience, security staff, biryani on weekends(in cafeteria), the lifts, trees, stairs, rocks, chairs,
Dislikes
Worst OJT am and mentors in lytx process, work load, can't even have a good sleep schedule, even they change the shift timings with assigning more works. This doesn't deserve any good employees.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Operations Associate in Nashik
Full Time
Shipping Deck Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For freshers who doesnt get job anywhere .... they are welcome here. Students can join along with there education is good thing. Job security almost there if you wish to stay there (comfortable with minimum salary ) Desert mein paani pilane wale ..... Company acchi hai, management accha nahi hai. Jab aap financial crisis ya mentallytut chuke ho....Dusre job se hairan/depress ho gaye ho.... to WNS job de deti hai....Acchi baat hai. Jab mere pass job nahi thi tab WNS ne job diya....Thanks to WNS....Read More
- Job security - Excellent
- Work-life balance - Good
Dislikes
office politics... Managers & Team lead all are mili bhgat.... All are there to target you. If you go to compain your team lead.... managers are there to save there leads.... if we compain against managers HR's are there to save Managers. No one cares employee. Ok salary to spend day to day kharche.... but forget about your dreams.baki toh salary dete hi companiya.... aapse kaam toh nikal hi lete hi hai Appraisal/promotion ka issue hai..... Growth nahi hai........Read More
- Skill development - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Stress free
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
There is no skill development, many internal politics, manager also raising internal politics, low chances to get shift job with this experience , But funny sometimes I just logged in 2 hrs only 😂
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Lead in Pune
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like only job security and colleagues are very good and supportive.
- Job security - Good
Dislikes
Rest all of the things are not good like company policies and politics. Management is very poor and they are playing with employees like they are forcing to employees to put down their paper if someone not putting down their paper then management put that employee to PIP for very short reasons and last but not the least salary issue they are not giving you full salary as per offer letter.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Senior Associate in Pune
Full Time
BFSI, Investments & Trading - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for freshers
Dislikes
Employer part of pf also deducted from salary no explanation from hr, Night shift allowance is very less almost nothing, if you missed the floor entry time by 2min direct escalation from manager same for transportation if you miss the cab I need to give logical explanation why u miss it
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Assistant Manager in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They offer decent package but increment are not satisfactory..sometimes happen with 3-5%otherwise postponed.
- Job security - Good
Dislikes
Work Culture issue Micromanagement Lack of work ethics Office politics
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 6 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 60% of employees reported the working days at WN...S as Rotational Shift. 50% employees reported the work timings at WNS as Flexible timing. Read more- Home >
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