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WNS
Comparebased on 12.3k Reviews
Video summary
Filter reviews by WNS L2 Technical Support Engineer Reviews
Rating distribution
Category Ratings
Company culture
Job security
Work-life balance
Skill development
Work satisfaction
Promotions
Salary
What employees say about WNS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
50% employees reported
View more detailed insights
Jobseekers also viewed
8 reviews found
L2 Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Exllent collaboration
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less job securities
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Visakhapatnam
Full Time
Desktop Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No other activities like party dj other activities
Work Details
Not bad 😃😄 not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about WNS
L2 Technical Support Engineer in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I could not improve technical skills with this company
Dislikes
I could not improve my skills
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
L2 Technical Support Engineer in Pune
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment and culture. Teammates are friendly and supportive..manager is also friendly.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is low compare to other company. Policy are not good. And you have 3 month notice period also.career grow is very very slow. Dont stay more than 3year. Will always get low grade. And cheap salary hike.
- Salary - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
L2 Technical Support Engineer in Mumbai
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
By letting us to keep our jobs with work from home option
- Job security - Good
Dislikes
No work-life balance. No week off since March 2020. Working 12hrs everyday.
- Salary - Bad
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
L2 Technical Support Engineer in Nashik
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is very good and useful my life. Implement new technology.
- Salary - Good
- Company culture - Good
Dislikes
The growth and salary issue also contract .
- Work-life balance - Poor
Work Details
It is best opportunity, manage day to day call .
Work days: Rotational Shift (Strict Timings)
Similar Designation Reviews
Desktop Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment is very good. Peoples are supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Information Technology Support Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security,skill development
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary and promotions
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Bangalore / Bengaluru
Full Time
DBA / Data warehousing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
L1 Support Engineer in Pune (working remotely)
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Managers are supporting
Dislikes
Management is not proper while working is doing it team like system development troubleshooting hardware/software etc
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
System Administrator in Indore
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Promotion, salary perk, Management
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Network Engineer in Mumbai
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes. WNS Network staff is very supportive
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
It's is very good culture
Desktop Support Engineer in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good organisation
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing best best company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer in Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have worked in wns for 2 year, the company is good for work we learnt lots of things.
- Skill development - Excellent
Dislikes
They are giving very less salary according to the experience.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager Information Technology in Visakhapatnam
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Service Desk Engineer in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Other WNS Reviews
Senior Associate in Gurgaon / Gurugram
Full Time
US healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
company provide good salary hike.
- Salary - Good
Dislikes
apart from salary hike, this company does not provide a cup to drink water and I seriously mean it. I have just passed 2 weeks in this company and I feel like I am working in some local domestic company, The time you entered into this company you will feel like company only focus on cost cutting, smelly washroom with no basic hygiene no toilet roll, no fragnance spray, there is tea/coffee machine but no cups, you have to bring your own from home same goes for drinking water, you have to pay for the meal and even after paying you get cold rice and chapati, there is no professionalism in the management, Manager shout their associates in very rudely manner and even gave threat of firing employees, and management team is worst in this company here is one example my shift over at 3:30 Am and according to company policy all cab should be start moving at 4:00 AM but guess what we did not get the cab details even after 4:10 Am which should be given prior 2 hours before from logout shift timing as per their transport policy, which cause huge delay while leaving from the company. Think I can reach my home under 30 minutes but the cab itself take approximate 1 hour to leave the company location and if you guys are thinking that above all experience is limited to my process then you are in a big blunder my friend. I have a lot to written but this place is not enough to write. So Join this company at your own risk....Read More
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Associate Lead in Mumbai
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company staff behaviour good, Manager always supportive, No timing restrictions. Leave granted without any problem. Job security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hike depends on projects Heavy Work load
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company's emphasis on employee mentorship and continuous learning opportunities really stands out to me, as I'm always looking to expand my skillset.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Unfair Pay
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in Visakhapatnam
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
Management is very badly behaving and even they are hiring new people but removing experienced employees. Where very badly impacting employees job.. Group Managers and SR. Group Managers are behaving very bad and rashly speaking over floor. Even Deputy Manager are using bad language over floor.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My stint as a trainer in Pune was a highlight of my time in WNS.I relished the opportunity to share my expertise, develop my leadership skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative
- Job security - Excellent
Dislikes
Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Teammates which i got are good they help me go pass through the tough phase ans working at wns is bit difficult now a days
Dislikes
Work life balance is almost zero with lots of headache and other things
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good friends I had meet.
- Job security - Good
Dislikes
Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Account Management Associate in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company has good employees and work culture is mid. Policies are flexed for employees with good regards and good working habits. Job security is good if you cross probation with good regards.
- Job security - Good
Dislikes
Promotions, company culture is not good but work satisfaction is something you can align with but often you are asked to do forced overtimes and judged if you try to make more room for work life balance. Cafeterias are not good at all. No department in the company wants to take ownership. IT assets are to be moved by you, not by thecompany. Frequent asset burglaries even from your lockers. Management can be coperative but the policies are not. HR tools are not good. Overtime pay is not even considered good. You are responsible for marking your own attendance in their HR portal where 2fa will be enabled and phones are not allowed on floor so you have to sacrifice your productive hours window just to login to HR portals....Read More
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work life balance and the job security
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
I don't like that they are offering very little salary in exchange of lots of work and they don't offer work from home or even hybrid in many processes
- Salary - Bad
- Promotions - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
Office Politics, favouritism towards team members, managers are biased, created school like work environment, no promotion for hard working employees.
- Skill development - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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WNS Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 60% of employees reported the working days at WN...S as Rotational Shift. 50% employees reported the work timings at WNS as Flexible timing. Read more- Home >
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