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Full Time
Back Office Department
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Nice work location
Increment issue
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing its just that i got some good travel experience in that company
I hate everything about that company i wont ever suggest someone to join, The transport the canteen the managers and management its just a hell they will try to make you work for almost 13-14 hours and still in OT they will not give you the money you have earned and they will force you to do OTs and they will force you to do graveyard shift they will change your roster again and again which will make you sick, when i was working there the managers that time only knew how to disrespect people how to shout at them how to humiliate them in a way that they would leave the company, my TL was good but most of the times he forgot to mark my transport my home was 2 hours away and in ramzan the same thing happened and while fasting i had to travel for 2 hours all most, numerous times i traveled by my own when they forgot to do their job and when i asked how would i travel they suggested me to catch a train at 5 am in the morning i used to stay alone that time and as a girl i felt so stupid for even asking them about a resolution, The area i lived in was a part of village but the roads were big enough for a car to get inside but they always dropped me on the when its supposed to be a "home pickup" and i had to walk for 10 minutes on that empty streets at 2 am or 2:30 am in the night when i requested for an escort they told me that they cannot spend 700 rupees per day for an escort and i understood that my safety does not matter to them, my if i explain my 1 year in that company there are so many things i would like to add....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
What people are saying about WNS
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Full Time
Voice / Blended Department
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Bad in all conditions
All Dislike poor management
Work policy: Too bad
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Tourism Services Department
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Worst management ever
The assistant managers and the management really don't care bout anything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Good Cafeteria
Worst Management and pathetic Senior Managers
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Travel Department
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Nothing
Worst management skills not at all employee centric , like tenure agents are quitting coz of management all are working there will be new joining like me and even they will left working there for like max 4 to 5 months no incentive your OT money will get deducted if you have System issue due to which you won’t be able to complete your login hours so they will deduct your OT amount no greeting with managers supervisors nothing its like come work and go you don’t even know who is manager you will feel like you entered in dead zone worst experience only salary you can expect nothing apart from that worst place and the only decision of my life I regret rotational shifts I’m okay with it but any week they can change the Shift worst affect on your health it is not like 2 months one particular shift no any week they can change you to night shift midnight shift early morning shift extra any week your sleep cycle will get destroyed you will get split week of that will not be convenient...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Contractual
Banking Operations Department
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There is workload and challenge to perform duties which makes it more interesting for me to compete with others.
There is office policies that needs to be looked upon for safety at day and night.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Friendly environment
Nothing
Good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
Tourism Services Department
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The company has given us system also have provided us with dongle in case we don't have internet connection Salary is never been delayed in this company
Insatsafe tool gets logged out very often
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Tourism Services Department
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Policies
Nothing
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Less toxic culture also it depends on team lead and manager in the process
Actually the biggest thing in company is if you don't negotiate properly you're going to end up getting lesser salary than previous company, Actually done survey with my colleagues and my friends who work over there all of them told that we get lesser salary than previous company
Work policy: After probation period you can get WFH for atleast 4 months after that it depends on your work, quality and in the hands of managers
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Digital Marketing Department
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It was a very bad experience apart from the product that i was interested in everything was bad from management to work life balance
Everything about that organisation
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Worst
Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.
There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Actually I don’t like anything about it.
Actually there is so much politics in WNS specifically manager doesn’t know how to behave and always do nonsense talk. There behaviour with employees is worst.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Administration Department
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Nothing is there to like
Worst Management in all over BPO sector. No upraisal and increments. Manager treats everyone according to his mood and removes his frustration on employees. Also he is more biased towards female employees and flirts with them.
Work days: Monday to Friday (Strict Timings)
Full Time
Other Department
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*Having a free Cabs *Good Cafeteria *Good working space *Having a Good Team mates and *Having Good support by a Managers
*There are no Tea/Coffee machines at the floor for employees *There is a no growth and Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same * Having no hike in salary * Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival
Full Time
Sales Support & Operations Department
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Cab service and supportive employees except managers.
Toxic Management, Poor food by vendor, high prices of food with low quality than outside the office. Zero support from TL to top management. All are very toxic, Managers are very very egoistic. Our job was to deal with Skeptical clients and managers too lol.. Zero Humanity, Infinite politics.
Full Time
Customer Success Department
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The process I'm tired for, is easy.
Apart from this, terrible environment and culture. The work place makes you realise that you aren't working in a corporate. Specially, the trainer! Deepak Pandey, one of the worst trainers I've met. They show their clients that they have provided their workers wfh but it's a lie, it's a wfo with no cab facility.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Salary was on time Hygiene was maintained
No growth opportunities Bu HR are working from Delhi location should be nearby location no fun Friday activities no office parties only work
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Job security, manageable work load. Comfort level.
Less salary, less incentives, less referral amount, no night allowance, less growth opportunities, worst transport and cafeteria
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Not that much pressure of work, so that employees can easily plan their leave and maintain a good work life balance.
Policies are not framed properly, they update the policies very frequently. Nothing is systematic if you need some information you will have to find it at your own. HR team very inactive and even they don't know about most of the policies.
Work days: Monday to Friday
Work related travel: This is a desk job.
Full Time
Finance Department
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Nothing
There is one HR in Pune, Maharashtra which make fun of candidates. Her name is SUFIA KHAN and she makes fake promises and tell candidates "congratulations, you are selected and please share your documents over mail" and when I share the documents she disappears for around 15 days and then I call the person who took the interview from anonymous number then he tells we have already asked the HR to hold the application. This kind of culture is not expected by the company like WNS. If you don't want to go ahead with the candidate then tell them and don't make fake promises and hopes. This is so Unprofessional Mrs. SUFIA KHAN. Please don't do this again with other candidate. The person feel so heart broken. The interviewer called me personally and told me that he will ask the HR to give offer letter, But the HR and the interviewer disappears....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Nothing good to like.
Bet less package offered to new joiners and also to experienced employees. Even promotion is like a dry promotion where there is no increase in package but designation is increased.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Few Team members are good, I met good people as well
From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Everything, i just cant express my gratitude towards this company , I was working at Magarpatta Pune office My Hr Swati Thakur , my Senior Management and group manager Mukesh Oza one of the best person i have ever seen. Thank you WNS for everything you gave me. I would like to appreciate Transport/ facility/Cafeteria services as well.
No chance of any dislikes
Full Time
Technology / IT Department
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Every is excellent except salary increment and perks. You work everything outside your role also ib the same salary without and perks. At the time of increment you will be treated same as other and only 2, 3 % hike that also with Variable pay.
Salary structure
Work days: Monday to Friday
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Worst management they are not supporting those who are not favourite
I have a leave in my kitty and my marriage was on 24th of November. They are not approved single leave all my leave counted under UPL. And I am chasing my leave since 4 months already advance notification I have provided. They provided leave only girl and those who are favourite of managements.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
BFSI, Investments & Trading - Other Department
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WFH option
Not providing internet bill reimbursement and provided dongal also not works properly. IT and management team are not approachable to employees and worst work management, they call on WhatsApp call and dominate there employees in terms of Brodband connection work production and Training period. Indirectly they treat employee like slavery unprofessionalism.
Full Time
Customer Success Department
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That they gives you A Job security.
There is no proper appraisal system in place, and yearly performance ratings are not being provided according to performance. The knowledge of Deputy Managers regarding the process is not being evaluated. HR is not acting as a neutral party; instead, they seem to favor the Managers. HR does not respond to the agents' concerns and often ignores them.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Rated 3.5 for Skill Development and 3.3 for Work Satisfaction
Rated 2.0 for Work-Life Balance and 2.0 for Skill Development
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