WNS is rated
4.1 out of 5 stars on
AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WNS is rated
4.1 out of 5 stars on
AmbitionBox, based on 20 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in WNS Senior CSA Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
20 reviews found
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Popular
Senior CSA in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Jul 2024
Likes
Too many processes and job is secure
Good shift timing and bith way cabs
Dislikes
Not a captive company
No work life balance
Benefits are too minimal
Company is heaven, but the management is more than hopeless. Earlier it was the best working place now more like hell.
Dislikes
Tenurity and seniority isn't respected.The management is hopeless.They want to get rid of senior people so that they can apply 3 to 4 freshers in their place and in their salary. Top management, transport, HR is a team of Dumbo people. They didn't get that position due to their talent but buttery behavior and due to favouritism. Many talented employees were forced to leave with humiliation. I worked for 15 years with full dedication.But during covid19 pandemic I fell ill and could not go to office.The Team manager declared me absconding and my services were discontinued inspite of me informing them of my illness.They have even refused to give my experience letter....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior CSA in
Mumbai
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jul 2020
Likes
Wonderful place to work. Working since 12 Years
Dislikes
None
Work Details
Great and Satisfying
Work days: Rotational Shift
(Flexible Timings)
Senior CSA in
Pune
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 May 2018
Likes
Job security
Dislikes
Growth
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Mumbai
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Aug 2018
Likes
I earned, worked hard achieved a good name with external clients and colleagues. Found some of the gem friends.
Dislikes
The company may be good but certain processes are being dominated by worthless managers. It makes life difficult for someone who is aiming high based on his/her hard work.
Work Details
Overtime due to attrition due to poor management- big time problem that cant be resolved
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior CSA in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2019
Likes
Nice company to work with . Job security 100% once in.
Dislikes
Little under paid but it's ok as you learn while u earn.
Work Details
Fun if you love your job.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
WNS.
They use people and their skills and once it is done they will throw people out of the company. Also, there was many scam happened in past but the people at ground level have to suffer.
Dislikes
WNS use agents skills and once it is done they will throw them out of the company. Also in past many scam happened but the people at ground level have to suffer. I have many things to say about WNS but it is useless.
Work Details
Like servant,gulami
Work days: Rotational Shift
(Strict Timings)
Senior CSA
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2018
Likes
Best Work Environment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior CSA in
Pune
Insurance underwriting non-voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2018
Likes
Work environment,Faciities
Dislikes
Na
Work Details
Exciting
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior CSA in
Pune
Travel Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Sep 2019
Likes
Good place to work... For long time
Dislikes
Working environment.. learn new things
Work Details
Great
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Mar 2019
Likes
Was a life turning experience....!!
Dislikes
Wish it could keep in touch with their ex employees by get togethers or any other ways.....!!
Work Details
Exciting....!!
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior CSA in
Mumbai
Refunds Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Sep 2017
Likes
Best place to work in........ Everything up-to the mark
Dislikes
Nothing
Work Details
Excellent
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior CSA in
Pune
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 May 2019
Likes
Team mates were good and helpful. My trainer Sonia Bhatia and Prichi where so kind and Helpful. Salary was very less in our team as travel or what realy dont confirm. But other issue to work as shift are confirtable. My group manager so good and kind towards team Indira Rawat.
Dislikes
Salary is the only issue rest all good.
If get opportunity again with new process like Insurance and finance realy ready to join. But this need to satisfactory salary
Work Details
My process and work was chilled and i enjoyed working with sabre process
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior CSA in
Pune
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2019
Likes
About the work life balance, Learning, Working Environment.
Dislikes
Salary and Job Security.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior CSA in
Pune
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2018
Likes
Interview process. Totaly bad experience
Dislikes
Interview method, when you go there for an interview you will get worst experience
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 20 employee reviews, it's clear that most senior csas have a positive experience working at WNS. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about company culture and career growth on AmbitionBox.
Does WNS pay their Senior CSAs well?
According to AmbitionBox reviews, WNS senior csas rate their salary and benefits at 2.4 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS's senior csas salaries here and to read reviews specifically about salary and benefits at WNS for senior csas, click here.
How is the work culture at WNS for Senior CSAs?
Work culture at WNS for senior csas is rated 4.2 out of 5 by 20 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at WNS. To read reviews specifically about work culture at WNS for senior csas, click here.
How is the job security at WNS for Senior CSAs?
Based on 20 reviews on AmbitionBox, WNS's senior csas rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at WNS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at WNS for senior csas, click here.