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WNS

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3.4

based on 12.2k Reviews

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WNS CCE Reviews

Updated 19 Aug, 2023

Overall Rating

2.0/5

based on 3 reviews

Rating distribution

1 (33.3%)

0 (0%)

1 (33.3%)

Category Ratings

2.0

Company culture

2.0

Job security

2.0

Salary

1.0

Work-life balance

1.0

Skill development

1.0

Promotions

1.0

Work satisfaction

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3 reviews found

Sort by: Popular

CCE in Gurgaon / Gurugram

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 19 Aug 2023

Likes

Nothing

Dislikes

Management of the organization is too bad

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Xebia

Success to our employee's well-being? A work-life balance that's simply unbeatable.

CCE in Gurgaon / Gurugram

Inbound upselling Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 May 2018

Likes

Not at all!

Skill development - Excellent

Dislikes

The senior-level team may be good but the floor supervisor and the manager level are damn pathetic. There were more than 50 in our batch but everyone left the company when we started hitting the floor.

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

I was in Travelocity process. Booking air ticket, hotel reservation and vacation package.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing was free there...Oh, the drop was provided and shuttle from the nearest metro station. They might have changed this time.

CCE in Pune

Indexing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Aug 2018

Likes

Job security. Wns is employee oriented company. Would like to join again

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't think there is anything that i didn't like.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Interview Tips & Stories

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timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Similar Designation Reviews

Senior Associate in Mumbai

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Mar 2025

Likes

My stint as a trainer in Pune was a highlight of my time in WNS.I relished the opportunity to share my expertise, develop my leadership skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Job security - Excellent

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Pune

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Mar 2025

Likes

Teammates which i got are good they help me go pass through the tough phase ans working at wns is bit difficult now a days

Dislikes

Work life balance is almost zero with lots of headache and other things

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Hyderabad / Secunderabad

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 21 Mar 2025

Likes

Good friends I had meet.

Job security - Good

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 20 Mar 2025

Likes

I like the work life balance and the job security

Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

I don't like that they are offering very little salary in exchange of lots of work and they don't offer work from home or even hybrid in many processes

Salary - Bad
Promotions - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in New Delhi

Full Time

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Mar 2025

Likes

Job security - Good

Dislikes

Office Politics, favouritism towards team members, managers are biased, created school like work environment, no promotion for hard working employees.

Skill development - Bad
Promotions - Bad
Company culture - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Associate Operations in Pune

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2025

Likes

It's like a semi-gov job, no micromanagement which makes the professional life easy to go thru. Job security, I received 14 months free salary due to process rampdown. Also after I left the job, I got extra lunpsum payout for the remaining leaves in my kitty. People are also good behavior wise.

Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less salary, very less appraisal.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Indore

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 07 Mar 2025

Likes

Job security

Job security - Good

Dislikes

They fake everything, never hires the person who is deserving, they fake their hiring process. After clearing all rounds they say we didn't liked your response as they were old company based, they need super computers for the job

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Group Manager in Pune

Full Time

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Mar 2025

Likes

Good organization but few 20 years tenure Manager's think its their own company.. they just need some puppets who should obey them blindly... no scope for innovation and new idea.....

Dislikes

No Job security, If you come up with new ideas or want to make some positive changes, those 20 years tenure so called Managers and Directors will put you in bench.... few Managers just want to take retirement from WNS . They don't work neather they allow young people to grow, because of their insecurity....

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Operations Associate in Nashik

Full Time

Shipping Deck Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 03 Mar 2025

Likes

For freshers who doesnt get job anywhere .... they are welcome here. Students can join along with there education is good thing. Job security almost there if you wish to stay there (comfortable with minimum salary ) Desert mein paani pilane wale ..... Company acchi hai, management accha nahi hai. Jab aap financial crisis ya mentallytut chuke ho....Dusre job se hairan/depress ho gaye ho.... to WNS job de deti hai....Acchi baat hai. Jab mere pass job nahi thi tab WNS ne job diya....Thanks to WNS....Read More

Job security - Excellent
Work-life balance - Good

Dislikes

office politics... Managers & Team lead all are mili bhgat.... All are there to target you. If you go to compain your team lead.... managers are there to save there leads.... if we compain against managers HR's are there to save Managers. No one cares employee. Ok salary to spend day to day kharche.... but forget about your dreams.baki toh salary dete hi companiya.... aapse kaam toh nikal hi lete hi hai Appraisal/promotion ka issue hai..... Growth nahi hai........Read More

Skill development - Poor
Promotions - Bad
Company culture - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Lead in Pune

Full Time

Finance & Accounting - Other Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2025

Likes

I like only job security and colleagues are very good and supportive.

Job security - Good

Dislikes

Rest all of the things are not good like company policies and politics. Management is very poor and they are playing with employees like they are forcing to employees to put down their paper if someone not putting down their paper then management put that employee to PIP for very short reasons and last but not the least salary issue they are not giving you full salary as per offer letter.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Other WNS Reviews

Account Management Associate in New Delhi

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 21 Mar 2025

Likes

The company has good employees and work culture is mid. Policies are flexed for employees with good regards and good working habits. Job security is good if you cross probation with good regards.

Job security - Good

Dislikes

Promotions, company culture is not good but work satisfaction is something you can align with but often you are asked to do forced overtimes and judged if you try to make more room for work life balance. Cafeterias are not good at all. No department in the company wants to take ownership. IT assets are to be moved by you, not by thecompany. Frequent asset burglaries even from your lockers. Management can be coperative but the policies are not. HR tools are not good. Overtime pay is not even considered good. You are responsible for marking your own attendance in their HR portal where 2fa will be enabled and phones are not allowed on floor so you have to sacrifice your productive hours window just to login to HR portals....Read More

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate in Pune

Full Time

Property and Casualty Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

5.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Mar 2025

Likes

Our process management is very good, but companies policy shows partiality.

Skill development - Excellent
Work satisfaction - Excellent

Dislikes

I am not ok with less employee benifit Food is Just like tapry but prices like five star hotel Transportation has 35km grid with 10 km small small grids.. Job security is good l, but about life security i don't know 😂

Salary - Poor
Job security - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Deputy Accounts and Finance Manager in Pune

Full Time

Finance Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2025

Likes

Learnings

Dislikes

Toxic work culture, no supportive management, even if you escalate they will start playing politics with you, and one day they may remove you from process

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate in Visakhapatnam

Full Time

Healthcare & Life Sciences - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Mar 2025

Likes

The ambience, security staff, biryani on weekends(in cafeteria), the lifts, trees, stairs, rocks, chairs,

Dislikes

Worst OJT am and mentors in lytx process, work load, can't even have a good sleep schedule, even they change the shift timings with assigning more works. This doesn't deserve any good employees.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Assistant Manager in Gurgaon / Gurugram

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Mar 2025

Likes

They offer decent package but increment are not satisfactory..sometimes happen with 3-5%otherwise postponed.

Job security - Good

Dislikes

Work Culture issue Micromanagement Lack of work ethics Office politics

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Associate in Pune

Full Time

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Feb 2025

Likes

Training, some colleagues are supportive

Dislikes

Toxic culture, forced weekend work, favouritism, unfair internal Transfers, management doesn’t approve weekend OT

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Mumbai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

Got to learn something new about airlines, work wise and canteen tables were cleaned often.

Dislikes

Poor management, rude managers, partial, bias, unequal, poor hygiene, forceful, no freewill, poor canteen food, disrespectful trainers, managers themselves don't respect their fellow managers, senior general manager, employees or the company itself.

Salary - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate in Gurgaon / Gurugram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Feb 2025

Likes

I like the workculture and and environment the most. The best pasrt is job swcurity. I have spend my 4 Years there including pandamic and i can say the safest place to work is WNS.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Feb 2025

Likes

Management is quite good and supportive. Work environment is too good

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No rotational shifts , salary too less , promotions structure is too bad

Salary - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Operations Executive in Noida (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 15 Feb 2025

Likes

Flexible week off and no after office work.

Job security - Excellent

Dislikes

Promotion is not up to the mark. Salary is litter less.

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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WNS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you.