This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 29 May, 2023
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
4.7
Skill development
4.0
Company culture
4.0
Work satisfaction
3.3
Job security
2.6
Salary
2.3
Promotions
1.8
Work-life balance
WHSmith is rated
3.3 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
WHSmith is rated
3.3 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Senior Customer Service Associate in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 29 May 2023
Likes
Stores are good and policy also
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
Management not good
Salary - Poor
Promotions - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Gurgaon / Gurugram
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 01 Jan 2020
Likes
I like everything as a learning, work experince And also good environment.
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Growth of Oppurnitiy internal.
Work Details
Indent, Shift Schedule, Manpower Handling, Working SAP,ASP, ATV,Fifo,Lifo, Traffic Conversation, Achievement Target, IST, Store Open And Close, Banking etc.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Senior Customer Service Associate
the company is open to innovation and readily adopts latest technology
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Dislikes
compensation is decent but growth is slow the work pressure is very high
Work Details
generaly speaking my work is slightly challenging as i have to look after the entire product marketing and distribution life cycleas well as manage day to day yield operation.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
New Delhi
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
I have received more positive feedback and recognition here than anywhere else in my life. My personal confidence level has gone up considerably. I love it here!
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
I work in whsmith last 10 years but I haven't any negative feedback back because company give me Lot of experience but one thing is there is no job secure in last 1 year..
Customer Service Representative in
New Delhi
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Oct 2023
Likes
i am very happy to work this organization last 9 years an i am lots of experience learn on this company
Salary - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No staff discount, No incentive etc.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Team Manager in
Indore
Full Time
·
Security / Fraud Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Oct 2023
Likes
well this is very good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
dont have answer
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
BFSI, Investments & Trading Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Apr 2023
Likes
No
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No that is good company
Customer Service Associate in
Kochi
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 10 Aug 2019
Likes
Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
Salary
Customer Service Associate in
Betul
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 30 Jan 2021
Likes
Like a product billing,Fmcg item set on sell.cash handling,
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
It's a good job but the sore closed with coronavirus issues
Work Details
Good work all team members do friendly behavior
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
BD / Pre Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 11 Feb 2021
Likes
They support by money
Job security - Good
Work satisfaction - Good
Dislikes
Late promotion
Salary - Poor
Skill development - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
3 year
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
No
Customer Service Associate in
Hyderabad Airport
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
4.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 24 Jun 2020
Likes
Good work environment
Supportive team
Good team leaders
Promotions - Good
Work-life balance - Good
Dislikes
Paying monthly salary as a advance taken in previous month couldn't get others preferred to recommend
Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Good work environment to learn new things but lack of confidence teamwork
Lack of experienced skilled officers
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about WHSmith's Senior Customer Service Associates
How is WHSmith to work for?
WHSmith is rated 3.3 out of 5, based on 3 reviews by employees on AmbitionBox.
WHSmith is known for Skill development which is rated at the top and given a rating of 4.7. However, Work-life balance is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at WHSmith read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WHSmith?
According to AmbitionBox ratings, WHSmith employees rate its salary and benefits as 2.6 out of 5. You can know more about WHSmith Salaries at AmbitionBox
How is the work culture at WHSmith?
Work culture is rated 4.0 at WHSmith by 3 employees. While job security is rated 3.3 and work-life balance is rated 1.8 at WHSmith. Read detailed reviews by employees of WHSmith on AmbitionBox.