Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Vodafone Idea is rated
3.8 out of 5 stars on
AmbitionBox, based on 290 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Vodafone Idea Customer Care Executive Reviews
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290 reviews found
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Popular
Customer Care Executive in
Ambala
Subject / Specialization Teacher Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2021
Likes
Management were good....
Dislikes
No words
Work Details
Its been 3 years
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kanpur
Customer care front office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 May 2018
Likes
it gives opportunity to meet new peoples
Dislikes
Strict working hours
Work Details
Excellent team mates
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
International Travel.
Customer Care Executive
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2018
Likes
I hate this job
Customer Care Executive in
Aurangabad
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Aug 2018
Likes
Not Good Salary not like that We Want No Future in Idea customer Representive
Dislikes
Not Good Salary In metro cities for survival
Work Details
Avarage
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive
Full Time
·
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2018
Likes
Training and work life balance
Dislikes
Job security, salary
Customer Care Executive in
Hubli
BPO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2019
Likes
It Was a great atmosphere... Management was very co-operative.....
Dislikes
As per the work salary was not worth it
Work Details
As per my experience I was a CSA at that time so I used to handle the customers on the phone I used to resolve their concerns with the politely...
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Feb 2019
Likes
Nothing
Dislikes
Mentally torching.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Ranchi
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Dec 2018
Likes
The company is very good and having good working culture.
Dislikes
All are good need to improve salary increment.
Work Details
Work days: Monday to Saturday
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jhajjar
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Mar 2018
Likes
job security,salary,parties
Dislikes
work load
Work Details
exciting
Work timings: Strict Timings
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
I worked 4 years.. But later as they outsourced the process to another city.. Unfortunately nit possible for a married women to shift there entirely.. I had to resign.. Even wen i did not want to.. But yes.. It was the best experience of mine working with idea.. Thank you
Dislikes
Had to resign even though I was permanent
Work Details
Best
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2021
Likes
Working with idea cellular was the bestest experience of my life... It was under Tata that time.. And they never let us feel like employees.. Got a great exp of handling corporate customer queries. .. You can really see growth in urself while working with idea cell
Dislikes
The only thing I dislike is even after working for more than 3.5 years we did not get a chance to prove ourselves wen the customer support got outsourced. They could have given us some new option rather than just forcing us resign..
Work Details
Corporate Customer care
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Jamnagar
Sales Department Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 24 Oct 2019
Likes
Best Job Experience so far with Vodafone especially Training time of One Month. I was Fabulous & Learned a lot. Cherished for Lifetime.
Dislikes
No fixed time as mentioned at time of interview. Sales pressure is too much. It is not enough if we provide Only Good Service, we must had to do Sales of New Connections especially Pospaid connections. Growth is very low so no Job Security. If you can't perform as per their NEEDS you will be fired post Two Notice!!!
People also ask about Vodafone Idea's Customer Care Executives
Is Vodafone Idea a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 290 employee reviews, it's clear that most customer care executives have an average experience working at Vodafone Idea. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does Vodafone Idea pay their Customer Care Executives well?
According to AmbitionBox reviews, Vodafone Idea customer care executives rate their salary and benefits at 4.0 out of 5, based on 290 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Vodafone Idea is generally seen as a place that values and rewards its workforce fairly. You can know more about Vodafone Idea's customer care executives salaries here and to read reviews specifically about salary and benefits at Vodafone Idea for customer care executives, click here.
How is the work culture at Vodafone Idea for Customer Care Executives?
Work culture at Vodafone Idea for customer care executives is rated 3.8 out of 5 by 290 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vodafone Idea for customer care executives, click here.
How is the job security at Vodafone Idea for Customer Care Executives?
Based on 290 reviews on AmbitionBox, Vodafone Idea's customer care executives rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vodafone Idea for customer care executives, click here.
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