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3.8

based on 83 Reviews

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Vertex Global Services Customer Service Associate Reviews

Updated 16 Jan, 2024
Overall Rating
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3.9/5
based on 10 reviews

Rating distribution

Category Ratings

4.0

Work-life balance

4.0

Promotions

3.9

Job security

3.9

Salary

3.9

Skill development

3.9

Work satisfaction

3.8

Company culture

What employees say about Vertex Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

38% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

75% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

3 reviews

4.0
male

Rated by Men

7 reviews

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Top Mentions in Vertex Global Services Customer Service Associate Reviews

10 reviews found

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Vertex Global Services's Customer Service Associates

How is Vertex Global Services to work for?
Vertex Global Services is rated 3.9 out of 5, based on 10 reviews by employees on AmbitionBox. Vertex Global Services is known for Work-life balance which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Vertex Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Vertex Global Services?
According to AmbitionBox ratings, Vertex Global Services employees rate its salary and benefits as 3.9 out of 5. You can know more about Vertex Global Services Salaries at AmbitionBox
How is the work culture at Vertex Global Services?
Work culture is rated 3.8 at Vertex Global Services by 10 employees. While job security is rated 3.9 and work-life balance is rated 4.0 at Vertex Global Services. Read detailed reviews by employees of Vertex Global Services on AmbitionBox.

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Vertex Global Services Customer Service Associate Reviews by Locations

Vertex Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Vertex Global Services reviews submitted by Vertex Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vertex Global Services is the right company for you. ... 38% of employees reported the working days at Vertex Global Services as Monday to Friday. 63% employees reported the work timings at Vertex Global Services as Flexible timing. Read more
Vertex Global Services Customer Service Associate Salary
based on 6 salaries
₹2 L/yr - ₹2.4 L/yr
18% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Vertex Global Services Customer Service Associate
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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Compare Vertex Global Services with

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