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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone.
I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Vertex Customer Solutions's Customer Care Executives
Is Vertex Customer Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 53 employee reviews, it's clear that most customer care executives have a below average experience working at Vertex Customer Solutions. Company culture holds the highest rating at 2.8, while work-life balance is rated the lowest amongst all factors at 2.4. Read reviews about company culture and work-life balance on AmbitionBox.
Does Vertex Customer Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Vertex Customer Solutions customer care executives rate their salary and benefits at 2.6 out of 5, based on 53 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Customer Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Vertex Customer Solutions for customer care executives, click here.
How is the work culture at Vertex Customer Solutions for Customer Care Executives?
Work culture at Vertex Customer Solutions for customer care executives is rated 2.8 out of 5 by 53 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Customer Solutions for customer care executives, click here.
How is the job security at Vertex Customer Solutions for Customer Care Executives?
Based on 53 reviews on AmbitionBox, Vertex Customer Solutions's customer care executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Customer Solutions. To read reviews about job security at Vertex Customer Solutions for customer care executives, click here.
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Vertex Customer Solutions Customer Care Executive Reviews by Locations
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Gender Based Ratings for Vertex Customer Solutions Customer Care Executive
based on 50 reviews
Rated by 14
Women
Rated by 36
Men
Working Days for Vertex Customer Solutions Customer Care Executive
based on 53 reviews
Monday to Saturday
43%
Rotational Shift
36%
Monday to Friday
12%
Other
6%
Alternate Saturday off
3%
Work Timings for Vertex Customer Solutions Customer Care Executive
based on 53 reviews
Flexible timing
Strict (9am - 6pm)
Strict (4pm - 1.30am)
59%
16%
3%
22% employees reported other strict timings
Shift Timings for Vertex Customer Solutions Customer Care Executive
based on 53 reviews
Day shift
Night shift
85%
15%
Business Travel for Vertex Customer Solutions Customer Care Executive
based on 53 reviews
No travel
58%
Within city
31%
Within country
8%
International travel
3%
33%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
Free meal
1 total
response
Health insurance
2 total
responses
Job/Soft skill training
2 total
responses
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