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Filter reviews by Vertex Cosmos Customer Success, Service & Operations Department Reviews
Overall Rating
based on 34
reviews
What employees say about Vertex Cosmos?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
68% employees reported
Strict (9am - 6pm)
32% employees reported
No travel
65% employees reported
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Gender based rating
Rated by Women
9 reviews
Rated by Men
24 reviews
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Customer Success, Service & Operations
• 34 Reviews
Quality Assurance
• 5 Reviews
Human Resources
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in Vertex Cosmos Customer Success, Service & Operations Department Reviews
34 reviews found
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Salary Discussions, Hike & Promotions
2w
fathersahaab
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer.
So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation.
Has anyone had something like this happen? How did you deal with it? Let’s chat!
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People also ask about Vertex Cosmos's Customer Success, Service & Operations Department
Is Vertex Cosmos's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.2 out of 5 from over 34 employee reviews, it's clear that most employees have a below average experience working at Vertex Cosmos's Customer Success, Service & Operations Department.
Company culture holds the highest rating at 2.1, while career growth is rated the lowest amongst all factors at 1.7.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Vertex Cosmos's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vertex Cosmos's Customer Success, Service & Operations Department employees rate their salary and benefits at 1.8 out of 5, based on 34 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Cosmos's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Vertex Cosmos's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Vertex Cosmos's Customer Success, Service & Operations Department?
Work culture at Vertex Cosmos's Customer Success, Service & Operations Department is rated 2.1 out of 5 by 34 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Cosmos's Customer Success, Service & Operations Department,
click here
.
How is the job security at Vertex Cosmos's Customer Success, Service & Operations Department?
Based on 34 reviews on AmbitionBox, Vertex Cosmos's Customer Success, Service & Operations Department employees rate job security at 1.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Cosmos's Customer Success, Service & Operations Department. To read reviews about job security at Vertex Cosmos's Customer Success, Service & Operations Department,
click here
.
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|
Team Lead
12
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|  ₹2.8 L/yr - ₹4 L/yr |
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Customer Support Associate
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| ₹1.3 L/yr - ₹3 L/yr |
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Customer Support Executive
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Customer Care Executive
6
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| ₹1.8 L/yr - ₹2.1 L/yr |
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Customer Service Associate
6
salaries
| ₹2.1 L/yr - ₹2.4 L/yr |
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