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TTEC India
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100% employees reported
38% employees reported
74% employees reported
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4 reviews
3 reviews
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Full Time
Sales Support & Operations Department
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Good for fresher
Toxic environment
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
To much politics not good working culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Good place to work.
Timing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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The salary and benefits
Poor management
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Retail & B2C Sales Department
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Nothing is very much to say
Nope it’s not that good
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Sales & Service Department
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Everyone are so helping, healthy competition.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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There is nothing good in this company.
Worst
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We understand your point of view and want to assure you that we are constantly looking for solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Full Time
Retail & B2C Sales Department
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Nothing to share
Nothing to share
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We are happy to see you are feeling good at TTEC! Thanks for your feedback and we hope your experience at TTEC continues to be positive.
Discover interview dos and don'ts from real experiences
Full Time
Voice / Blended Department
Overall Rating
What people are saying about TTEC India
Full Time
Corporate Training Department
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The work culture is best.
Na
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Job stabiliy
Less compensation, long working hours for leadership role, less progression chances
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Female friendly
It's a very good company
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Good working environment.
Appraisal is not sufficient
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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There is always someone to hold your back, to cover your mistakes, to support you and teach you.
Salary hike is comparatively less however, more salary anywhere ruins everything
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Full Time
Operations Department
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Pathetic leadership
Everything Salary. Only you are responsible - we will experiment
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
After Sales Service & Repair Department
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Good to work with ttec
Nothing to dislike about ttec
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
Operations, Maintenance & Support Department
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Work-life balance
Salary to meet basic requirements
No cordination between higher management and employees.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
Operations Department
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Environment and friendliness of other employees
Work- life balance, employee retaining, salary structure, other benefits, Mandatory overtime, micro management
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
Operations Department
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Management and culture
Salary and growth
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Office location and building and floor
IN Ttec you don't have job security and they have not mercy to remove you from Company. On one given day they can pull you in the call and tell you that today is your last working day. NO ETHICS nothing and they will not let you to meet with your colleagues.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Non Voice Department
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Nothing
Initially it feels like your family but once you come on the floor and start working as an associate or a representative you will understand the politics and understand work culture. It's so pathetic.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Only that the environment of this company.
Increment structure of the salary as I am tenure sr employee 8 years in this company then also my salary is under 30k that is very shameful and new employee are mostly get salary more then me so in this sence my growth in term of salary is Tribble.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Work culture and supportive environment.
No salary hikes even year, no any US or any of the Indian holiday off are given. Only fixed 2 day week off is given. However this is the only company where you can take many leaves, they do not hesitate to give you leave to go home or support your family. So it is the best part of the company.
Full Time
Security / Fraud Department
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The only thing I liked was the training phase Karuna was a great trainer along with Nikita and Indranil Ghosh.
Work culture is pathetic. You are mainly promoted on the basis of how well you can have a rapo with your current TL and manager. The other thing is in Airbnb Process the manager as well as tl's are prevert and only look to promote people who are willing to negotiate with them in some other way
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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The only good part is that they provide work from home opportunity.
Each and everything. 1. Leave Policy: They don't even provide sick leaves. When asked, manager gives lame excuses like there isn't enough staffing, etc. 2. Favoritism: Favorites of manager only gets to grow. You will not be promoted even if you perform well, only favorites will get the opportunity even though they don't deserve it. 3. Unreasonable target: They provide targets that are unreasonable. Don't even dare to logout before achieving target, else you will be called and asked to complete target by logging in again. 4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor. 5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves Overall, if you don't want to join hell, please don't join Ttec....Read More
Full Time
Customer Success Department
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There is nothing good about this organisation not even colleagues.
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join. They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful 4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey 5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing 6. No consideration for employees mental health issues and leaders make joke of it...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Work days: Rotational Shift (Flexible Timings)
Full Time
Security / Fraud Department
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CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME. OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT, BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
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AmbitionBox has 9 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 100% of employees reported ...the working days at TTEC India as Rotational Shift. 63% employees reported the work timings at TTEC India as Strict timing. Read moreTeleperformance
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