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TTEC India
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Full Time
Technology \/ IT Department
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Top trending discussions
Full Time
Operations / Strategy Department
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Full Time
Technology / IT Department
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Very good work life balance
Nothing
Work policy: 2 days/week from office
Work days:Â Monday to Friday (Flexible Timings)
Full Time
Operations Department
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good company but the size is becoming a problem than solution.
Such a big organization but failed to provide basic things like email access to its employees and that is causing a lot of issues as managing people in work from home becomes challenging without that. TTEC claims to be leader for digital side but they can't even provide email access to employees..
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Talent Acquisition Department
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Amazing people. I work with a group of extremely intelligent achievers
Like any large organization, collaboration can be a challenge.
Work days:Â Monday to Friday (Flexible Timings)
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Human Capital Department
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The team is absolutely amazing.
Because its a great culture, the turnover tends to be a bit lower and can be a bit slower than others.
Employer’s Response
It's always great to hear when your leaders are doing well with the people they guide to success every day. Thank you for letting us know!
Sales & Operations Department
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Job security, work culture, management
Salary/appraisal, work-life balance
Work days:Â Monday to Friday (Flexible Timings)
Full Time
Non Voice Department
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Nothing
Initially it feels like your family but once you come on the floor and start working as an associate or a representative you will understand the politics and understand work culture. It's so pathetic.
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Operations Support Department
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Only that the environment of this company.
Increment structure of the salary as I am tenure sr employee 8 years in this company then also my salary is under 30k that is very shameful and new employee are mostly get salary more then me so in this sence my growth in term of salary is Tribble.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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Work culture and supportive environment.
No salary hikes even year, no any US or any of the Indian holiday off are given. Only fixed 2 day week off is given. However this is the only company where you can take many leaves, they do not hesitate to give you leave to go home or support your family. So it is the best part of the company.
Full Time
Security / Fraud Department
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The only thing I liked was the training phase Karuna was a great trainer along with Nikita and Indranil Ghosh.
Work culture is pathetic. You are mainly promoted on the basis of how well you can have a rapo with your current TL and manager. The other thing is in Airbnb Process the manager as well as tl's are prevert and only look to promote people who are willing to negotiate with them in some other way
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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The only good part is that they provide work from home opportunity.
Each and everything. 1. Leave Policy: They don't even provide sick leaves. When asked, manager gives lame excuses like there isn't enough staffing, etc. 2. Favoritism: Favorites of manager only gets to grow. You will not be promoted even if you perform well, only favorites will get the opportunity even though they don't deserve it. 3. Unreasonable target: They provide targets that are unreasonable. Don't even dare to logout before achieving target, else you will be called and asked to complete target by logging in again. 4. Salary and benefits: Very poor salary structure. Even the incentive structure is also poor. 5. Irresponsible and uncooperative leads and higher authority: Manager and leads don't pickup calls. They don't even respond to messages after seeing it. Manager doesn't know how to manage employees and leaves Overall, if you don't want to join hell, please don't join Ttec....Read More
Full Time
Customer Success Department
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There is nothing good about this organisation not even colleagues.
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join. They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Full Time
Operations Support Department
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1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful 4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey 5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing 6. No consideration for employees mental health issues and leaders make joke of it...Read More
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Work days:Â Rotational Shift (Flexible Timings)
Full Time
Security / Fraud Department
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CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME. OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT, BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
Full Time
Non Voice Department
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I'm not an employee. I was going through interviews only
This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY....Read More
Work timings:Â Strict Timings
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