THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews
based on 32 reviews
Updated 13 Dec, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
3.0
Job Security
2.9
Salary & Benefits
2.9
Skill development
2.8
Company culture
2.8
Promotions/Appraisal
2.8
Work Satisfaction
2.6
Work-Life balance
THE LEELA PALACES HOTELS & RESORTS is rated
2.9 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
THE LEELA PALACES HOTELS & RESORTS is rated
2.9 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in THE LEELA PALACES HOTELS & RESORTS Guest Service Associate Reviews
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32 reviews found
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Popular
Guest Service Associate in
Gurgaon / Gurugram
Full Time
·
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2023
Likes
great place to access your career..
Dislikes
work life balance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
New Delhi
Full Time
·
Food and beverage service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Mar 2019
Likes
They give the opportunity to learn and develop your skills. The work environment is friendly.
Dislikes
The only problem is the less number of offs as compared to other hotels.
I like about every management be it Food and beverage,Front office department each department is punctual in time management.
Dislikes
Salary is decent
Work Details
Great
Work timings: Strict Timings
Work related travel:This is a desk job.
Guest Service Associate in
New Delhi
Food and beverage Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Feb 2020
Likes
Happy
Dislikes
Happy
Work Details
I m working in cafe knosh
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
New Delhi
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Sep 2019
Likes
Politics
Dislikes
12 hour shift, no coordination at all ....
Politics..
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
New Delhi
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2018
Likes
Great hotel for working to employee
Dislikes
Good selery I like food osam
Work Details
Work days: Rotational Shift
(Flexible Timings)
Guest Service Associate in
Chennai
Guest service associat Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2018
Likes
I am really happy to share this. Leela palace is very nice place to work. My team mats are different place so it's used to learn other culture also.and my seniors they will teach always.and we will do team outing party and all .and always they will give chance to talent based.
Dislikes
Some times work load and over timing.and i am not satisfy with my salary.
Work Details
Generally my work is more physical work. Slightly challenging work.its a task based work.timing is very important.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Associate in
Thiruvananthapuram
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2022
Likes
Supportive team , good training programs
Dislikes
Couldn’t tell as The Leela Kovalam which is now the Raviz was used to be managed by Leela how ever there used to be owns by raviz so I think Leela was in exit mode so we rarely had events or break through at leela.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Guest Service Associate in
New Delhi
F and b Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2019
Likes
The clientle and standards followed by the company
Dislikes
Only four offs in month with hard working schedule
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Guest Service Associate in
New Delhi
House keeping Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2018
Likes
This is the very large property, that's why lots of work pressure are there but all things are very nice and good for future growth and we'll opportunity.
Dislikes
Back to back season is too bad.
Work Details
Work timings: Strict Timings
Guest Service Associate in
New Delhi
F&B service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2019
Likes
Indian brand traditional service
Dislikes
Working hours
Guest Service Associate in
New Delhi
F&B Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 02 Apr 2019
Likes
Ambience and the staff was awesome.
Dislikes
Break shift's.
Work Details
Hectic
Work timings: Flexible Timings
Guest Service Associate in
New Delhi
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Aug 2018
Likes
Luxury
Dislikes
Break shift
Work Details
Work timings: Flexible Timings
Guest Service Associate in
New Delhi
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2018
Likes
Good staff and nice manegemant like good and service
People also ask about THE LEELA PALACES HOTELS & RESORTS's Guest Service Associates
Is THE LEELA PALACES HOTELS & RESORTS a good place to work for Guest Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 32 employee reviews, it's clear that most guest service associates have a below average experience working at THE LEELA PALACES HOTELS & RESORTS. Job Security holds the highest rating at 3.0, while work-life balance is rated the lowest amongst all factors at 2.6. Read reviews about job security and work-life balance on AmbitionBox.
Does THE LEELA PALACES HOTELS & RESORTS pay their Guest Service Associates well?
According to AmbitionBox reviews, THE LEELA PALACES HOTELS & RESORTS guest service associates rate their salary and benefits at 2.9 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about THE LEELA PALACES HOTELS & RESORTS's guest service associates salaries here and to read reviews specifically about salary and benefits at THE LEELA PALACES HOTELS & RESORTS for guest service associates, click here.
How is the work culture at THE LEELA PALACES HOTELS & RESORTS for Guest Service Associates?
Work culture at THE LEELA PALACES HOTELS & RESORTS for guest service associates is rated 2.8 out of 5 by 32 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at THE LEELA PALACES HOTELS & RESORTS for guest service associates, click here.
How is the job security at THE LEELA PALACES HOTELS & RESORTS for Guest Service Associates?
Based on 32 reviews on AmbitionBox, THE LEELA PALACES HOTELS & RESORTS's guest service associates rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at THE LEELA PALACES HOTELS & RESORTS for guest service associates, click here.
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