THE LEELA PALACES HOTELS & RESORTS Reviews by 20+ Employees

What employees say about THE LEELA PALACES HOTELS & RESORTS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

69% employees reported

Flexible timing

69% employees reported

No travel

84% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

2 reviews

3.5

Rated by Men

15 reviews

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Top Mentions in THE LEELA PALACES HOTELS & RESORTS Guest Service Associate New Delhi Reviews

20 reviews found

Sort by: Popular

Guest Service Associate in New Delhi

Full Time

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jan 2025

Likes

We are working 12 to 13 hours daily and some TL's and managers are not supportive they deliberately stop employees to work late and they went home on correct time

Dislikes

Working hours for employees

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in New Delhi

Full Time

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2025

Likes

Salary - Excellent
Work-life balance - Excellent

Dislikes

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves International Travel.

Guest Service Associate in New Delhi

Full Time

Housekeeping & Laundry Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in New Delhi

Full Time

Food and beverage service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Mar 2019

Likes

They give the opportunity to learn and develop your skills. The work environment is friendly.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The only problem is the less number of offs as compared to other hotels.

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2022

Likes

Every thing is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

GSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Oct 2019

Likes

I would not reccomend anyone to work here in Front Office . The management is very bad ! They dont care for their employees

Dislikes

Terrible ..... experiences People join and leave

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

They dont treat good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

food and beverage Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2020

Likes

I like about every management be it Food and beverage,Front office department each department is punctual in time management.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is decent

Work Details

Great

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about THE LEELA PALACES HOTELS & RESORTS.

Guest Service Associate in New Delhi

Food and beverage Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2020

Likes

Happy

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Happy

Work Details

I m working in cafe knosh

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Guest Service Associate in New Delhi

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 06 Sep 2019

Likes

Politics

Salary - Good

Dislikes

12 hour shift, no coordination at all .... Politics..

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in New Delhi

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Mar 2018

Likes

Great hotel for working to employee

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good selery I like food osam

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in New Delhi

F and b Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Jan 2019

Likes

The clientle and standards followed by the company

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Company culture - Good

Dislikes

Only four offs in month with hard working schedule

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

House keeping Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Aug 2018

Likes

This is the very large property, that's why lots of work pressure are there but all things are very nice and good for future growth and we'll opportunity.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Back to back season is too bad.

Work Details

Work timings: Strict Timings

Guest Service Associate in New Delhi

F&B service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2019

Likes

Indian brand traditional service

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Working hours

Guest Service Associate in New Delhi

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 02 Apr 2019

Likes

Ambience and the staff was awesome.

Skill development - Good

Dislikes

Break shift's.

Salary - Poor
Work-life balance - Poor

Work Details

Hectic

Work timings: Flexible Timings

Guest Service Associate in New Delhi

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Aug 2018

Likes

Luxury

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Break shift

Work Details

Work timings: Flexible Timings

Guest Service Associate in New Delhi

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2018

Likes

Good staff and nice manegemant like good and service

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

AMAN negi

Work Details

Work timings: Flexible Timings

Guest Service Associate in New Delhi

F&B service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Oct 2018

Likes

The work environment was awesome

Work satisfaction - Good
Company culture - Good

Dislikes

The feel of luxury

Job security - Poor

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Trainee Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2017

Likes

All Leela hotel staff to good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing but some time over all timing problem

Work Details

To good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

GSA Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Jul 2018

Likes

Leela Palace is a great property to work in, I have been in this company for a very short while but the minimum time I spent in this company was worth working in its a Beautiful property.

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

All good

Work Details

Great working standards, little harsh on employes

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in New Delhi

Food and beverage Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Sep 2017

Likes

Learning and work .

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Politics

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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THE LEELA PALACES HOTELS & RESORTS New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 THE LEELA PALACES HOTELS & RESORTS reviews submitted by THE LEELA PALACES HOTELS & RESORTS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if THE LEELA PALACES HOTELS & RE...Read more

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THE LEELA PALACES HOTELS & RESORTS Guest Service Associate New Delhi Reviews