TELUS Digital Customer Service Representative Reviews
based on 28 reviews
Updated 19 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.5
Work-Life balance
3.5
Company culture
3.5
Salary & Benefits
3.4
Work Satisfaction
3.3
Job Security
2.7
Promotions/Appraisal
TELUS Digital is rated
3.7 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TELUS Digital is rated
3.7 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TELUS Digital Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
28 reviews found
Sort by:
Popular
Customer Service Representative in
Candor TechSpace, SEZ, Noida sector-135
Full Time
·
Customer Service Representative Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Aug 2022
Likes
All things here are good going .work life balance is good..week offs are good.
Work culture is awesome. Food cafeteria amd canteen is wonderful and had a great experience.
Dislikes
Shift timings maybe..and cab vender pick up amd drop services are not up to the mark.
Everything is awesome apart from salary package offered
Dislikes
Salary hike and promotion is not as per expectations
Customer Service Representative in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jun 2024
Likes
Friendliness and the environment is good
Additional points all of the team leaders are supportive
Dislikes
Na
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 11 Mar 2024
Likes
Used to like the culture and the ambience.Good pay as a fresher.
Dislikes
Got a TL who does not give a da*n for his team members.Getting treated like sl*ves and not being valued for our work. Your communication skills does not help you at all.But if you r lucky enough to come by some good customers who will give you good surveys you are saved. Initial days are good and soon enough you will be treated likeTr*sh. No job security at all.You will never know when you will be terminated. For the reason that they can't find a good reason to kick you out, they will make things up to show the client the reason for which they r kicking you out. Met some good people and some worst ones with a inappropriate attitudes....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Work environment was really good for this organization.
Dislikes
They will terminate you over small thinga when you give resign.. which they are not even bother at the time of your normal working period.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
TELUS Digital.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Beautiful infrastructure and great company for freshers.
Dislikes
Infrastructure is good but the salary is too less as compared to the work and the pressure.
Behaviour of TL and floor manager with the team member is very very poor. Promotions are only given to there favourite's
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2023
Likes
Wonderful company with best work life balance without much pressure
Overtime pay is amazing
Dislikes
Sometimes break times may be less
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2023
Likes
Nothing was good
Dislikes
Work environment was not good, no job security as well. Providing graveyard shift but not meals with that which is a worst part like we have to manage all the things ourself.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2023
Likes
Over all good all HR good in this company they are supporting you
Dislikes
Selfish Nature TL they are rude behaviour
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2023
Likes
Working environment was good as all the stuffs were pretty much friendly and the best thing is that the salary never miss on time.
Dislikes
If there is a fix off then could have been better.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Jan 2023
Likes
Management, Environment, Growth opportunity
Dislikes
Salary is a bit small compared to other competitors.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2023
Likes
Operations are the worst part. Hr deduct salary unnecessary
People also ask about TELUS Digital's Customer Service Representatives
How is TELUS Digital to work for?
TELUS Digital is rated 3.7 out of 5, based on 28 reviews by employees on AmbitionBox.
TELUS Digital is known for Skill development which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at TELUS Digital read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TELUS Digital?
According to AmbitionBox ratings, TELUS Digital employees rate its salary and benefits as 3.5 out of 5. You can know more about TELUS Digital Salaries at AmbitionBox
How is the work culture at TELUS Digital?
Work culture is rated 3.5 at TELUS Digital by 28 employees. While job security is rated 3.3 and work-life balance is rated 3.5 at TELUS Digital. Read detailed reviews by employees of TELUS Digital on AmbitionBox.
Tell us how to improve this page.
TELUS Digital Customer Service Representative Reviews by Locations