TELUS Digital is rated
3.6 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TELUS Digital is rated
3.6 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
Sort by:
Popular
Customer Care Executive in
Greater Noida
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 May 2022
Likes
I have been in this industry since 4 years. Worked with many big brands, but i want everyone to know please don't join telus, it's the worst company running scams and fraud. HR will never support you, you won't get salary on time.toxic work culture. They say it's 5 days working but the management will force you to login 6 days. I guarantee you joining this company will be your biggest mistake you'll ever make. Tanya bansal was my team lead i could say she is good for nothing god knows why these people even exist in this industry....Read More
Dislikes
It's the worst organization to work with. Full of politics, toxic work culture, negativity,no salary on time,no humanity
Work Details
Terrible
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Aug 2023
Likes
The Events . The people. The Atmosphere. The Friday Events . The helpful people . The staff are really helpful . Also I worked in Noida not Philippines. This company is in Noida
Dislikes
The way they never listen to Employees . Getting a leave is not easy . First I thought everything was good. But they can fire without warning and don't give Experience Letters also. Beware
Skills development, skills enhancement good HR department
Dislikes
Work load is too much salary is extremely less compares to work load, They rollout IJP every month but they hire Team Leader, Quality etc from outside, so tenure team members who are working from last 2or 3 years just quit there job out of frustration,
There’s no stability, from the time of training period till you work there, yourjob is not secured, they can kick us anytime , completely depends on business requirements, i have seen my friends getting terminated with no reasons. There’s expectation from us is stability but they can kick us anytime they want to. I loved the company the reason i left is my job was not secured....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Jul 2023
Likes
The culture an team members
Dislikes
The pressure at peak time and the pressure of performance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2022
Likes
It is a Great company
Dislikes
It is Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Nov 2023
Likes
Nothing to like about this company , they hire people when they’re in need and after that they fire people,
Dislikes
No Job security and very bad work culture, and the salary is very bad and they don’t even care about their employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive (working remotely)
Part Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Sep 2023
Likes
Good benefits and company.
Dislikes
Low salary
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TELUS Digital.
Customer Care Executive in
Noida
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
the management the working environment and the support everything is awesome iam proud to with with Telus
Work Details
It's awesome
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Most pathetic organisation, and not recommended for professionals and even plain graduates. If you are a driver cleaner and wish to speak tuti fhuti english only learn then.
Dislikes
Everything about the organisation and the noida 135 contact centre
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Noida
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Nov 2024
Likes
It's all a good company trying to achieve all. It tries to take care of it's employee if you get a neutral HRBP.
Dislikes
My HRBP bends down to my manager. Manager being into the girls, he always preferred them. If he likes that girl, and you are on break with her, your job is done in next 3 months. By experience was bad because of my Manager.
Customer Service Executive in
Noida
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Telus is a very well known and also my experience with telus is very wonderful but the prossec I am working in is not at all good no work balance but if I talk about it’s an amazing company to work with as fresher ambiance is amazing cab facilities on time salary’s perfect ☺️
Dislikes
All good about telus
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2025
Likes
Nothing
Dislikes
The HR’s, no job security.
Worst compny i ever worked
Customer Service Representative in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Team leaders and Hr are well supportive ❤️
Dislikes
Salary
Team Lead in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Its good place to work
Dislikes
Hmmmm let me think
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Noida
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Great environment, great management
Dislikes
Shift hours sometimes gets very odd
Team Lead in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
All the things are satisfied
Dislikes
No comments
Analyst in
New Delhi
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2024
Likes
If you are fresher then it's good start for you. You can learn basics of corporate here.
Dislikes
Too much office politics, no growth, baised appraisal or promotions and unnecessary compliances or mandatory trainings.
Senior Associate in
New Delhi
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Nothing management is extremely arrogant
Dislikes
Management is extremely arrogant some of the people in the organisation think they are owners mis-behaving and demeaning an employee is a regular practice
Work Details
Work days: Monday to Friday
Other TELUS Digital Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2024
Likes
What I truly appreciate about working at TELUS International is the vibrant and inclusive work culture that fosters collaboration and innovation.
Dislikes
While I value working at TELUS International, there are areas for improvement. Salaries should better align with roles and responsibilities, and night shift allowances should be extended to operations employees for fairness. Providing joining kits for operations staff, similar to call center employees, would enhance the onboarding experience. Lastly, hosting an annual party to recognize employees’ hard work would boost morale and foster team spirit....Read More
Software Quality Assurance Analyst in
New Delhi (working remotely)
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2024
Likes
only thing is that it is in work from home model.
Dislikes
the female management of lifeworks is too bad. No one will help you. Just to promote their family & friends they are promoting and giving the team managerial role to really incompetent people who doesn't even know the mean of team management and other aspects of this role. Plus when you highlight something they will use almost everything in their power to eliminate you from around them with bogus reason which have no basic logic also....Read More
Program Manager in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
1) Great bunch of folks working towards an interesting and futuristic field of autonomous driving/computer vision
2) Overall good learning and competitive environment helping you grow professionally
Dislikes
1) Nothing in specific but one might have to work with the clients of different geographies making it bit of a challenge to manage the time zone along with the working hours
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Lead Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
One of the best organisation where you can learn and work at the same time. Line Managers are supportive and they constantly strive to ensure that the work life balance is maintained
Dislikes
None as of now.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Annotation Engineer in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Oct 2024
Likes
Nothing, if you will think that this might change your life, then hell no i would say , this org ruin your life and you will gain nothing
Dislikes
Every TM is toxic; no one is genuine with one another; some are arrogant, while others engage in gaslighting. Many TMs believe that they are the best, and that no one can compete with them. Seniors are the worst backbenchers in my opinion; some are immature and have not matured since puberty. Even my TL is full of grumbling and has no sense of humor. He wants minions to follow him around and do dirty work until the person reaches a breaking point.
This organization does not offer casual or public holidays.
Even if your terminology is correct, seniors will not help you.
I would not recommend joining this organization because you may end up becoming someone you do not want to be....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Application Developer in
Noida (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Sep 2024
Likes
Xavient Information Systems now aquire by Telus International which is rename now Telus Digital, So review given for Telus International.
Job Security and salary credited on time is Good points is here.
Dislikes
Dislikes points are:
* Major Dislikes is most of the senior management (RM and PM ) position filled by non deserving candidate , so lot of micro management as they do not know how to work. They reach there by politics or a particular religion / cast base.
* Work-Life balance is not good as micro management more.
* You have no choice for select your specialized field / programming, can be move in any other field or technology as most of senior management do not know how to utilize resource....Read More
Technical Support Representative in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Salary is always on time and colleagues are ok
Dislikes
Management is worst no support, whenever you ask for solution only you will get excuses.
You can be kicked out anytime with XYZ reason.
No work life balance total worst.
Cab facility is totally trash they will drop you one hour before your shift and nobody cares.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Desktop Support Engineer in
Noida
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Jun 2024
Likes
Is Telus International legit for work from home? Excellent location to work. Pros: It helps me to remain open-minded about new ways of doing things, decisions, process flexibility, timetable flexibility, and a work-from-home atmosphere.
Dislikes
Nothing more.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Architect in
New Delhi
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2025
Likes
Nothing specific but I have got personal and professional growth here.
Dislikes
Nothing as off now
Network Analyst in
Noida
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jan 2025
Likes
I really appreciate the opportunity to constantly learn new things, the collaborative team environment where we work together to solve complex problems
People also ask about TELUS Digital's Customer Care Executives
How is TELUS Digital to work for?
TELUS Digital is rated 3.6 out of 5, based on 9 reviews by employees on AmbitionBox.
TELUS Digital is known for Company culture which is rated at the top and given a rating of 3.7. However, Skill development is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at TELUS Digital read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TELUS Digital?
According to AmbitionBox ratings, TELUS Digital employees rate its salary and benefits as 3.3 out of 5. You can know more about TELUS Digital Salaries at AmbitionBox
How is the work culture at TELUS Digital?
Work culture is rated 3.7 at TELUS Digital by 9 employees. While job security is rated 3.1 and work-life balance is rated 3.3 at TELUS Digital. Read detailed reviews by employees of TELUS Digital on AmbitionBox.
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TELUS Digital Customer Care Executive Reviews by Locations