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Engaged Employer

Teleperformance

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3.9

based on 27.2k Reviews

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Teleperformance Senior Customer Service Representative Mumbai Reviews

based on 12 reviews

Updated 29 Nov, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.5

Salary & Benefits

3.3

Work Satisfaction

3.3

Promotions/Appraisal

3.2

Job Security

3.2

Company culture

3.0

Work-Life balance

12 reviews found

Sort by: Popular

Senior Customer Service Representative in Mumbai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 29 Nov 2024

Likes

Very friendly culture

Dislikes

You need to pass the assesment otherwise you'll be kicked

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 Nov 2024

Likes

I loved working there to be honest

Dislikes

Nothing much to dislike, just maybe office politics

Senior Customer Service Representative in Mumbai

Full Time

Content Management (Print \/ Online \/ Electronic) Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 09 Sep 2024

Likes

Dislikes

Shift timings , transportation facilities are not good

Senior Customer Service Representative in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Aug 2024

Likes

Teleperformance is accompany were you which will help you to enhance your skills and build your bright future

Dislikes

As for now no dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Mumbai

Full Time

Compensation & Benefits Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 20 Apr 2024

Likes

Working at Airbnb

Dislikes

No holidays

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 09 Nov 2023

Likes

Facilities are fine

Dislikes

Manager behaviour is not good

Senior Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Not so much

Dislikes

No working

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Senior Customer Service Representative in Mumbai

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 02 Dec 2021

Likes

Friendly Environment

Dislikes

Less Pay

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for sharing your feedback! Have a nice day!

Discover interview dos and don'ts from real experiences

Senior Customer Service Representative in Mumbai

Employee Relations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 02 May 2018

Likes

Training

Dislikes

Manager and TL politics

Work Details

Okay....ish.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Mumbai

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 14 Sep 2018

Senior Customer Service Representative in Mumbai

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Feb 2019

Likes

Salary, flexibility, job security

Dislikes

Team mates, salary, incentives, work environment

Work Details

Exciting

Work timings: Flexible Timings

Senior Customer Service Representative in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 23 Aug 2018

Likes

Would love to work here again!

Dislikes

Frienly atmosphere

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Teleperformance Senior Customer Service Representative Reviews by Locations

Teleperformance Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 66% of empl...Read more