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Teleperformance

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based on 28.1k Reviews

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Teleperformance Customer Service Associate Vadodara Reviews

based on 16 reviews

Updated 14 Jan, 2025

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

3.9

Work-life balance

3.8

Salary

3.8

Skill development

3.7

Work satisfaction

3.6

Company culture

3.6

Promotions

3.5

Job security

16 reviews found

Sort by: Popular

Customer Service Associate in Vadodara

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jun 2024

Likes

HR department, operation department, Admin department even all departments are 3rd class.... There's is no justice for executives ... They all are "Mili bhagat" type, they laugh at you when you highlighting something, When you ask for any help Admin department will thread you they all are doing Gundagardi inshort.... HR manager Jay, Admin manager Dilip , operation manager,TL purnima and Amit Parmar all are basters...Read More

Dislikes

Politics, less salary, partiality, unprofessional behaviour from support staff, 3rd class HR manager, canteen arrangements, even all things are bad.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Vadodara

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2025

Likes

Environment , flexibility, team leadership

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.

What people are saying about Teleperformance

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Preparation for teleperformance interview

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Customer Service Associate in Vadodara

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Nov 2024

Likes

They are like a family

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I don't like the shift timings

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Service Associate in Vadodara

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Oct 2024

Likes

Best company in my life

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Best company in my life

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Vadodara

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2023

Likes

Work is good

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Staff is not helpful

Job security - Poor
Company culture - Poor

Customer Service Associate in Vadodara

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Mar 2021

Likes

Just learnt about international process

Dislikes

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Vadodara

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 02 Jun 2020

Likes

Zero support . V haven't got salary too . They too deducted our leaves

Salary - Good

Dislikes

No increment. No growth.no promotion. No job security.

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Vadodara

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 21 Nov 2021

Likes

Sir I just respect because I learnt about international banking. Otherwise culture is worst and pathetic

Dislikes

Pathetic culture and even if v need leave v have to beg like beggers.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Sir I should give minus rating

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Associate in Vadodara

Sbi Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 05 Aug 2020

Likes

They don't even provide the salary and now they are giving unpaid leaves as well if someone is ill or not well they just make them go home with unpaid leaves, terrible experience not at all focused on employees satisfaction, salary is very low as compared to other bpo no job securities, No growth there are people who is working for7 years still at the same position. PATHETIC EXPERIENCE OF TELEPERFORMANCE....Read More

Dislikes

EVERYTHING I MEAN EVERYTHING THEY DON'T HAVE A SYMPATHY TOWARDS EMPLOYEE THEY JUST WANT A MACHINE WHO CAN DO JOB AS THEY SAY. PATHETIC PEOPLES AND LEADERS

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Very much bad. IF YOU DO JOB IN TELEPERFORMANCE YOU HAVE TO FORGET ABOUT THE LIFE.

Work timings: Flexible Timings

Customer Service Associate in Vadodara

Atm fard Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 25 Sep 2020

Likes

Good

Skill development - Excellent
Company culture - Excellent

Dislikes

Nothing

Salary - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Vadodara

Sbi inbound Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2020

Likes

Freedom

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Customer Service Associate in Vadodara

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2019

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

India's Best BPO work place where you feel always safe because your Job is secured with IGSL(Teleperformance)

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Vadodara

Banking industry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2018

Likes

The company is open to innovative as it work for sbi process as sbi provide facility company can provide good enough facility..

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

If job seekers are looking for BPO then it would be better place and as it help them to improve skill and help to gain banking knowledge..

Work Details

Generally convence customer is quite difficult as customer does not go untill he got satisfaction with resolution provide by us..

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Vadodara

atm Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 14 Apr 2018

Likes

Envirement

Dislikes

Skill prosess

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Customer Service Associate in Vadodara

CSA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 19 Jun 2020

Likes

Bad service HR was not support for PF related services

Job security - Excellent
Company culture - Excellent

Dislikes

Bad service

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

NA

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Employee Benefits

NA

Customer Service Associate in Vadodara

Full Time

·

Life Skills / ECA Teacher Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2024

Likes

Like

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Vadodara Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 60% of empl...Read more

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Teleperformance Reviews >
Teleperformance Customer Service Associate Vadodara Reviews

Gender Based Ratings for Teleperformance Customer Service Associate Vadodara

based on 14 reviews

Rated 3.0 for Work-life balance and 2.4 for Salary

Rated 4.0 for Work-life balance and 4.0 for Salary

Working Days for Teleperformance Customer Service Associate Vadodara

based on 16 reviews

Rotational Shift

60%

Monday to Friday

30%

Monday to Saturday

10%

Work Timings for Teleperformance Customer Service Associate Vadodara

based on 16 reviews

Flexible timing

Strict (10am - 7pm)

Strict (9am - 8pm)

69%

15%

8%

8% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Vadodara

based on 16 reviews

Day shift

100%

Business Travel for Teleperformance Customer Service Associate Vadodara

based on 16 reviews

No travel

39%

Within city

31%

International travel

15%

Within country

15%

Employee Benefits for Teleperformance Customer Service Associate Vadodara

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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