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4.3

based on 1.1k Reviews

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Synchrony Customer Success, Service & Operations Department Reviews

based on 331 reviews
Updated 18 Jan, 2025

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.4

Company culture

4.2

Work-Life balance

4.2

Skill development

4.2

Salary & Benefits

4.1

Work Satisfaction

3.7

Promotions/Appraisal

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4.5
 • 93 Reviews
4.1
 • 84 Reviews
4.2
 • 64 Reviews
4.5
 • 55 Reviews
4.2
 • 40 Reviews
Top Mentions in Synchrony Customer Success, Service & Operations Department Reviews

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Top Synchrony Interview Questions

Q1. How will you handle an irate customer
Q2. Example Of customer service

Get interview-ready with top interview questions

View all 19 questions
Q3. How do prioritize work when there has been a pivot in deliverables?
Q4. DBMS key concepts and explation with examples of use case
Q5. How would you segment a population based on certain attributes, which algor ... read more
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People also ask about Synchrony's Customer Success, Service & Operations Department

Is Synchrony's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 331 employee reviews, it's clear that most employees have a positive experience working at Synchrony's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about job security and career growth on AmbitionBox.
Does Synchrony's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Synchrony's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.2 out of 5, based on 331 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Synchrony's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Synchrony's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Synchrony's Customer Success, Service & Operations Department, click here.
How is the work culture at Synchrony's Customer Success, Service & Operations Department?
Work culture at Synchrony's Customer Success, Service & Operations Department is rated 4.4 out of 5 by 331 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Synchrony's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Synchrony's Customer Success, Service & Operations Department, click here.
How is the job security at Synchrony's Customer Success, Service & Operations Department?
Based on 331 reviews on AmbitionBox, Synchrony's Customer Success, Service & Operations Department employees rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Synchrony's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Synchrony's Customer Success, Service & Operations Department, click here.
Is work from home available at Synchrony's Customer Success, Service & Operations Department?
According to AmbitionBox, 52% of Synchrony's Customer Success, Service & Operations Departmentemployees work from home permanently, 22% work from the office, and 26% follow a hybrid model, based on 27 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Synchrony's Customer Success, Service & Operations Department, click here.
How do I get a job at Synchrony's Customer Success, Service & Operations Department?
To get a job at Synchrony's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Synchrony interview questions and practice your responses to prepare thoroughly.

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Work Policy at Synchrony Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 27 reviews in last 6 months

Permanent work from home

Permanent work from home

52%
Hybrid

Hybrid

26%

2 days/week from office

15%

Other hybrid work policies

11%

Work from office

Work from office

22%

Gender Based Ratings at Synchrony Customer Success, Service & Operations Department

based on 315 reviews
4.4
Rated by 159 Women

Rated 4.4 for Job Security and 4.2 for Salary & Benefits

women
4.4
Rated by 156 Men

Rated 4.6 for Job Security and 4.6 for Company Culture

men

Working Days at Synchrony Customer Success, Service & Operations Department

based on 331 reviews
Monday to Friday
49%
Rotational Shift
44%
Alternate Saturday off
4%
Other
3%

Work Timings at Synchrony Customer Success, Service & Operations Department

based on 331 reviews
Flexible timing
Strict (8am - 5pm)
Strict (8.30pm - 5.30am)
73%
3%
1%
23% employees reported other strict timings

Shift Timings at Synchrony Customer Success, Service & Operations Department

based on 331 reviews
Day shift
Night shift
54%
46%

Business Travel at Synchrony Customer Success, Service & Operations Department

based on 331 reviews
No travel
78%
Within city
15%
International travel
6%
Within country
1%
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