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Swiggy Customer Success, Service & Operations Department Reviews

based on 725 reviews
Updated 18 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Salary & Benefits

3.5

Work-Life balance

3.5

Company culture

3.4

Skill development

3.3

Work Satisfaction

3.1

Promotions/Appraisal

3.0

Job Security

Explore Reviews by Department

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3.9
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3.8
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4.2
 • 185 Reviews
3.9
 • 148 Reviews
3.6
 • 116 Reviews
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People also ask about Swiggy's Customer Success, Service & Operations Department

Is Swiggy's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 3.8k employee reviews, it's clear that most employees have an average experience working at Swiggy's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 3.0. Read reviews about salary & benefits and job security on AmbitionBox.
Does Swiggy's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Swiggy's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 3.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Swiggy's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Swiggy's Customer Success, Service & Operations Department, click here.
How is the work culture at Swiggy's Customer Success, Service & Operations Department?
Work culture at Swiggy's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 3.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Swiggy's Customer Success, Service & Operations Department, click here.
How is the job security at Swiggy's Customer Success, Service & Operations Department?
Based on 3.8k reviews on AmbitionBox, Swiggy's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Swiggy's Customer Success, Service & Operations Department, click here.
Is work from home available at Swiggy's Customer Success, Service & Operations Department?
According to AmbitionBox, 14% of Swiggy's Customer Success, Service & Operations Departmentemployees work from home permanently, 49% work from the office, and 37% follow a hybrid model, based on 81 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Swiggy's Customer Success, Service & Operations Department, click here.
How do I get a job at Swiggy's Customer Success, Service & Operations Department?
To get a job at Swiggy's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Swiggy interview questions and practice your responses to prepare thoroughly.

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Work Policy at Swiggy Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 81 reviews in last 6 months

Work from office

Work from office

49%
Hybrid

Hybrid

37%

Other hybrid work policies

20%

3 days/week from office

13%

2 days/week from office

4%

Permanent work from home

Permanent work from home

14%

Gender Based Ratings at Swiggy Customer Success, Service & Operations Department

based on 704 reviews
3.5
Rated by 112 Women

Rated 3.6 for Salary & Benefits and 3.4 for Work-Life Balance

women
3.7
Rated by 592 Men

Rated 3.6 for Salary & Benefits and 3.5 for Skill Development

men

Working Days at Swiggy Customer Success, Service & Operations Department

based on 725 reviews
Rotational Shift
51%
Monday to Friday
24%
Monday to Saturday
17%
Other
5%
Alternate Saturday off
3%

Work Timings at Swiggy Customer Success, Service & Operations Department

based on 725 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1pm - 10pm)
68%
3%
2%
27% employees reported other strict timings

Shift Timings at Swiggy Customer Success, Service & Operations Department

based on 725 reviews
Day shift
Night shift
70%
30%

Business Travel at Swiggy Customer Success, Service & Operations Department

based on 725 reviews
No travel
45%
Within city
43%
Within country
9%
International travel
3%
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