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Amazon Customer Success, Service & Operations Department Reviews

Updated 21 Feb, 2025
Overall Rating
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4.1/5
based on 6.2k reviews

Rating distribution

Category Ratings

4.2

Company culture

4.0

Salary

4.0

Work-life balance

3.8

Job security

3.8

Skill development

3.8

Work satisfaction

3.4

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

62% employees reported

Rotational Shift

Rotational Shift

52% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

79% employees reported

Gender based rating

4.1
female

Rated by Women

2.4k reviews

4.1
male

Rated by Men

3.7k reviews

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Top Mentions in Amazon Customer Success, Service & Operations Department Reviews

6.2k reviews found

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People also ask about Amazon's Customer Success, Service & Operations Department

Is Amazon's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 6.2k employee reviews, it's clear that most employees have a positive experience working at Amazon's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Amazon's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.0 out of 5, based on 6.2k reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Amazon's Customer Success, Service & Operations Department, click here .
How is the work culture at Amazon's Customer Success, Service & Operations Department?
Work culture at Amazon's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 6.2k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Amazon's Customer Success, Service & Operations Department, click here .
How is the job security at Amazon's Customer Success, Service & Operations Department?
Based on 6.2k reviews on AmbitionBox, Amazon's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon's Customer Success, Service & Operations Department. To read reviews about job security at Amazon's Customer Success, Service & Operations Department, click here .
Is work from home available at Amazon's Customer Success, Service & Operations Department?
According to AmbitionBox, 62% of Amazon's Customer Success, Service & Operations Department employees work from home permanently, 20% work from the office, and 18% follow a hybrid model, based on 929 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at Amazon's Customer Success, Service & Operations Department?
To get a job at Amazon's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Amazon interview questions and practice your responses to prepare thoroughly.

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