Amazon Customer Success, Service & Operations Department Reviews

Likes

I like working hours and the trainers are really best

Dislikes

I dislike about amazon customer always is unsatisfied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture of this company is good. There are facilities for employees. Number of leaves provided are good in comparison to other companies.

Dislikes

Taking leaves totally depends on the process you work. My 13 leaves were lapsed as the manager didn't approve leaves citing shrinkage. But they will not hire to meet the resource requirement. There is immense work load in Amazon. They will make you worknfor 8hrs to be exact. Micromanagement is present everywhere.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing to be liked

Dislikes

I have joined Amazon 18 December 2023 I have my 100 percent with full dedication but the management terminate me inappropriately I am handicap person and have a family to take care of but the work culture and management is very poor

Work Details

Work timings: Flexible Timings

Likes

Work From Home is better Opportunity to work.

Dislikes

Some of the trainer are not cooperative. Especially Surya Parkash (surygai) one of the Worst Trainer. Always finds his benefit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid policy but now they have changed

Dislikes

You all know that amazon is a big mnc thats all the operations work i had worked in two departments, its like hell you dont get rest its like u have 2 work for entire 8hrs in screen, 2nd regarding promotion they dont give promotion i even saw people working for more than 3 to 4yrs in same level, they wont give promotion and the promotion is entirely depends on managers,3rd i had one problem happened while working with amazon ,one of the manager he is not my teams manager he usually come and check our laptops, he is a tamilan[i dont want to name him] in LMAQ dept, and one day in the meeting room i asked a question against him l, he called me stupid and told to get out of the meeting room, i entered the meeting room back he even touch my body, these kinds of people are there in Amazon. Hr will support them only if you escalate this, its my story. So before going 2 amazon check about the level, and dept, some depts are good. I have to face this tats y i told. In india labour laws needs to be changed, govt should actually intervene in these kinds of problems, strict labour laws should be laid, This happened in Bengaluru Rome building location....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good people management skills.

Dislikes

If you leave Amazon and re join get ready to sacrifice 30% of your last drawn salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

work-life balance is amazing at Amazon and they pay on time. There is no office politices.

Dislikes

Job security is Zero at Amazon. no matter How much labor you have put into your work they never give preference to the employee from the west Bengal region. I was the top performer at my team but they still kick us out.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is no zero rating I would have given zero to this company as there is no option for zero I want to give zero only

Dislikes

No respect to female employee Male manager talks rudely with female employee bad shift time No salary upgrade no promotion no opportunity given to employee.

Likes

Yes

Dislikes

If you're preparing for an interview, avoid being overly negative. Instead, frame your answer around areas for improvement, like, "I've heard that the fast-paced environment can be challenging for some, but I see it as an opportunity for growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is good in amazon

Dislikes

Particular about AGI-DS department in Amazon is worst, there are no promotions, less hike percentage, full of risk and privacy restrictions. I suggest do not join this department. Try to get a job in another department in Amazon

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good working culture, growth opportunity, nice behavior of leadership, giving a employee space to grow at own pace, coaching professionaly.

Dislikes

Nothing as of to dislike, only thing contractual roles doesn't have guarantee to be permanent