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Dunzo Customer Success, Service & Operations Department Reviews

Updated 7 Mar, 2025
Overall Rating
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3.1/5
based on 176 reviews

Rating distribution

Category Ratings

3.2

Work-life balance

3.1

Company culture

3.1

Salary

3.0

Skill development

3.0

Work satisfaction

2.6

Promotions

2.3

Job security

What employees say about Dunzo?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

68% employees reported

Gender based rating

2.8
female

Rated by Women

49 reviews

3.3
male

Rated by Men

123 reviews

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Explore Reviews by Department

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3.1
 • 176 Reviews
3.5
 • 96 Reviews
3.2
 • 67 Reviews
3.3
 • 54 Reviews
2.9
 • 28 Reviews
4.6
 • 21 Reviews
Top Mentions in Dunzo Customer Success, Service & Operations Department Reviews
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176 reviews found

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Read Dunzo Reviews based on designations

3.2
 Store Manager

 (39)

2.7
 Community Operations Specialist

 (27)

4.1
 Inward Executive

 (17)

3.6
 Key Account Manager

 (17)

2.8
 Procurement Manager

 (14)

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People also ask about Dunzo's Customer Success, Service & Operations Department

Is Dunzo's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 176 employee reviews, it's clear that most employees have an average experience working at Dunzo's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.2, while job security is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and job security on AmbitionBox.
Does Dunzo's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Dunzo's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 176 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Dunzo's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Dunzo's Customer Success, Service & Operations Department, click here .
How is the work culture at Dunzo's Customer Success, Service & Operations Department?
Work culture at Dunzo's Customer Success, Service & Operations Department is rated 3.1 out of 5 by 176 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Dunzo's Customer Success, Service & Operations Department, click here .
How is the job security at Dunzo's Customer Success, Service & Operations Department?
Based on 176 reviews on AmbitionBox, Dunzo's Customer Success, Service & Operations Department employees rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Dunzo's Customer Success, Service & Operations Department. To read reviews about job security at Dunzo's Customer Success, Service & Operations Department, click here .

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