Swan Solutions & Services IT Helpdesk Coordinator Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 18 Feb, 2019
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.8
Company culture
4.8
Job Security
4.3
Skill development
4.3
Promotions/Appraisal
4.3
Work Satisfaction
3.8
Work-Life balance
3.5
Salary & Benefits
Swan Solutions & Services is rated
4.5 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Swan Solutions & Services is rated
4.5 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
IT Helpdesk Coordinator in
Mumbai
IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Feb 2019
Likes
Helpful team
Dislikes
Na
Work Details
Work days: Alternate Saturday off
IT Helpdesk Coordinator in
Navi Mumbai
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Aug 2018
Likes
It was a great experience working with swan solutions Pvt Ltd. I really enjoyed team work, sports, picnic, training session. Awesome colleagues and management team.. yearly appraisal process.. Thanks
Dislikes
Yearly salary increment was not up to mark..
Work Details
Working with swan was really enjoying.. Thanks to our technical support team..
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Engineer in
Navi Mumbai
Full Time
·
DevOps Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Nothing to say
Dislikes
No time management. Hr policies are also not good.
You get shifte allowance after salary.
If you get some training they signed a bond for same.
Even joining letter they mentioned if you got appraisal and then you resign you need give back whetever appraisal amount still date .
Non disclosure agreement is signed on bond paper putting what not condition in the bond paper.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2023
Likes
Hi Vaibhav
Yes, I like to work on swan solution.
It's has good working culture.
Dislikes
Working time is not fix.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Order Processing Executive in
Mumbai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2023
Likes
Flexibility / Supporting Manager & Colleagues.
Dislikes
NIL
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Service Delivery Manager in
Mumbai
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Work Life Balance, Social activities for employee as well family members.
Work Satisfaction.
As and when require, guidance by top management.
Dislikes
non as of now
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2023
Likes
good its working
Dislikes
no dislike till now
Technical Support Engineer in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2018
Likes
Good
Dislikes
Good
Work Details
Excellent and knowledge technical field
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
IT Consultant in
Mumbai
Freelancer
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jun 2023
Likes
Rahil Sayed :
Innovative and Foward thinking company focused on Providing cutting-edge technology solutions.
Strong Commitment to Employee Development and Continous Learning Opportunities.
A collaborative work environment that encourages open communication and teamwork.
Recognition and rewards for hard work and dedication, with ample opportunities for career advancement.
Dislikes
An exceptional workplace.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Business Executive in
Mumbai
Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Oct 2022
Likes
Paying on time..
Dislikes
Lots of favourism, no growth.
Work Details
Work days: Monday to Saturday
(Strict Timings)
BD Executive in
Chandivali
Business Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2022
Likes
Everything i feel comfortable working here
Dislikes
Nothing that i dislike it's great
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Project Coordinator in
Mumbai
Project Management Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 05 Aug 2022
Likes
Nothing Much
Dislikes
No proper working hours.
No com-off for working extra.
Manager wants everything done, but taking all the credit.
All the company care's about is about money.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Other Swan Solutions & Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
System Administrator in
Navi Mumbai
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Mar 2024
Likes
Friendly atmosphere resembling a hangout with friends and Ample opportunities for professional growth and development
Dislikes
While my overall experience has been positive, there are opportunities for the company to prioritize continuous improvement initiatives aimed at enhancing the overall employee experience.
Work Details
Work days: Rotational Shift
Work related travel: This job involves
Travel Within City.
IT Analyst in
Mumbai
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Good to start your career.
Great list of clients, hence more opportunities.
Smooth life.
Dislikes
Nothing as specific.
But one thing can be good change:
Every now and then HR/Manager should connect with employees who are permanently deployed at client side to see the status of their moral. If they have any problem to discuss (personal or work related). If the employee needs some time off, if there is any pressure which he is countering.
This helps to build a good relation between Company & Employee, makes employee feel that company looks after their own. Company can also speak with client on behalf of employee if needed....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Inside Sales Specialist in
Mumbai
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Mar 2024
Likes
Seniors are very understanding & supportive. Even they schedule trainings which is the best part I liked. Overall all the team members are very good
Dislikes
Nothing as such
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
System Administrator in
Mumbai
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2024
Likes
Friendly environment and employees are very good.The best part is company genuinely cares for your growth, both professionally and personally.
Dislikes
N/A
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Wireless Network Engineer in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Mar 2024
Likes
I like the culture of company and learn new skill for IT field
Dislikes
Everything is good for me now days
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Network Engineer in
Vapi
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2024
Likes
Working environment is good and learning new technology.
Dislikes
Poor coordinating with team and staff members
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Mohali
Full Time
·
Community Health & Safety Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 04 Jul 2024
Likes
Company sallery not good
Example safety supervisor salary is 14000/- per month
Dislikes
Swan not cultural good.
Work Details
Work days: Monday to Saturday
(Strict Timings)
People Culture Executive in
Mumbai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2023
Likes
Greetings. Working with Swan has been full of learning new things every day. There is autonomy and freedom to explore ways in how to get your work done. Supportive managers is also a boon where you can experiment new ways of completing your responsibilities.
Dislikes
Nothing about Swan, but as per your residential location, travel can be a little hectic.
Work Details
Work days: Alternate Saturday off
Senior Network Engineer in
Mumbai
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Mar 2024
Likes
Management is good and flexible work timing
Dislikes
Recently joined the organisation hence as of now don't find cons
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Wireless Network Engineer in
Chennai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2024
Likes
It's great, provide good hike
Dislikes
No comments, I didn't think any dislike
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about Swan Solutions & Services's IT Helpdesk Coordinators
How is Swan Solutions & Services to work for?
Swan Solutions & Services is rated 4.5 out of 5, based on 2 reviews by employees on AmbitionBox.
Swan Solutions & Services is known for Company culture which is rated at the top and given a rating of 4.8. However, Salary & Benefits is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Swan Solutions & Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Swan Solutions & Services?
According to AmbitionBox ratings, Swan Solutions & Services employees rate its salary and benefits as 3.5 out of 5. You can know more about Swan Solutions & Services Salaries at AmbitionBox
How is the work culture at Swan Solutions & Services?
Work culture is rated 4.8 at Swan Solutions & Services by 2 employees. While job security is rated 4.8 and work-life balance is rated 3.8 at Swan Solutions & Services. Read detailed reviews by employees of Swan Solutions & Services on AmbitionBox.