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Swan Solutions & Services

Compare

based on 82 Reviews

Filter reviews by

Swan Solutions & Services Engineer- Customer Support Reviews

based on 7 reviews

Updated 17 Mar, 2024

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.7

Skill development

4.5

Work Satisfaction

4.1

Work-Life balance

3.9

Salary & Benefits

3.9

Job Security

3.7

Promotions/Appraisal

7 reviews found

Sort by: Popular

Engineer- Customer Support in Mumbai

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 17 Mar 2024

Likes

All are friendly nature in office.

Dislikes

No dislike.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mumbai

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Mar 2024

Likes

Great place to work here

Dislikes

No any dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Engineer- Customer Support in Mumbai

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 11 Apr 2023

Likes

- Salary gets on time.

Dislikes

- mostly Marathi colleagues at HO.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support

Networking, billing, Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 12 Mar 2019

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable.

Dislikes

Compensation and salary growth is is very poor.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 18 Apr 2019

Likes

good working enviornment

Dislikes

nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Mumbai

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Jan 2018

Likes

Nothing Great

Dislikes

All

Work Details

Work days: Monday to Saturday (Strict Timings)

Engineer- Customer Support in Kalyan / Dombivli

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 25 Aug 2017

Likes

They not terminate there employees if any issue with engineer they will shift to another site 2) yearly profit celebrated function 3) you can ask for another sitr

Dislikes

Gap of communication with site engineer and hr

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Swan Solutions & Services.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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posted on 11 Mar 2024

Likes

Friendly atmosphere resembling a hangout with friends and Ample opportunities for professional growth and development

Dislikes

While my overall experience has been positive, there are opportunities for the company to prioritize continuous improvement initiatives aimed at enhancing the overall employee experience.

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Likes

Friendly environment and employees are very good.The best part is company genuinely cares for your growth, both professionally and personally.

Dislikes

N/A

Work Details

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Work related travel: This job involves Travel Within City.

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posted on 11 Mar 2024

Likes

I like the culture of company and learn new skill for IT field

Dislikes

Everything is good for me now days

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posted on 27 May 2024

Likes

Working environment is good and learning new technology.

Dislikes

Poor coordinating with team and staff members

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 06 Mar 2024

Likes

Management is good and flexible work timing

Dislikes

Recently joined the organisation hence as of now don't find cons

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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posted on 13 Oct 2024

Likes

It's great, provide good hike

Dislikes

No comments, I didn't think any dislike

Work Details

Work days: Alternate Saturday off (Strict Timings)

Senior System Administrator in Mumbai

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posted on 27 May 2024

Likes

Getting salary on time

Dislikes

Not satisfied with job

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 11 Dec 2023

Likes

everything is good about organisation

Dislikes

everything is good about the orgnisation

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 31 Jan 2024

Likes

Regular follow by Line Manager and HR.

Dislikes

NA

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 30 Nov 2023

Likes

Good

Dislikes

Work safety, upper management strictly following employe. Rule breaking

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Other Swan Solutions & Services Reviews

IT Analyst in Mumbai

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posted on 20 Oct 2023

Likes

Good to start your career. Great list of clients, hence more opportunities. Smooth life.

Dislikes

Nothing as specific. But one thing can be good change: Every now and then HR/Manager should connect with employees who are permanently deployed at client side to see the status of their moral. If they have any problem to discuss (personal or work related). If the employee needs some time off, if there is any pressure which he is countering. This helps to build a good relation between Company & Employee, makes employee feel that company looks after their own. Company can also speak with client on behalf of employee if needed....Read More

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posted on 08 Mar 2024

Likes

Seniors are very understanding & supportive. Even they schedule trainings which is the best part I liked. Overall all the team members are very good

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 20 Oct 2023

Likes

Greetings. Working with Swan has been full of learning new things every day. There is autonomy and freedom to explore ways in how to get your work done. Supportive managers is also a boon where you can experiment new ways of completing your responsibilities.

Dislikes

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Work Details

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Dislikes

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posted on 20 Oct 2023

Likes

Nothing to say

Dislikes

No time management. Hr policies are also not good. You get shifte allowance after salary. If you get some training they signed a bond for same. Even joining letter they mentioned if you got appraisal and then you resign you need give back whetever appraisal amount still date . Non disclosure agreement is signed on bond paper putting what not condition in the bond paper.

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Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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posted on 20 Oct 2023

Likes

The Culture of mutual Respect, Trust and Collaboration has fostered a sense of belonging and purpose, making me feel like part of big Family in Swan.

Dislikes

no as such

Work Details

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posted on 19 Oct 2023

Likes

I want to work in Swan Solutions because I have been following impressive growth and success in the industry.

Dislikes

Nothing.

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posted on 28 Jun 2023

Likes

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Dislikes

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Work Details

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posted on 11 Mar 2024

Likes

NA

Dislikes

Working at client location NA

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Swan Solutions & Services Engineer- Customer Support Mumbai Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Swan Solutions & Services reviews submitted by Swan Solutions & Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swan Solutions & Services is the right company f...Read more

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Swan Solutions & Services Reviews >
Swan Solutions & Services Engineer- Customer Support Reviews

Working Days for Swan Solutions & Services Engineer- Customer Support

based on 7 reviews

Monday to Saturday

83%

Alternate Saturday off

17%

Work Timings for Swan Solutions & Services Engineer- Customer Support

based on 7 reviews

Strict (9am - 6pm)

Flexible timing

Strict (9am - 6.30pm)

43%

43%

14%

Shift Timings for Swan Solutions & Services Engineer- Customer Support

based on 7 reviews

Day shift

100%

Business Travel for Swan Solutions & Services Engineer- Customer Support

based on 7 reviews

Within city

80%

No travel

20%

Swan Solutions & Services Engineer- Customer Support Salary

based on 29 salaries

₹1.5 L/yr - ₹4 L/yr

20% less than the average Engineer- Customer Support Salary in India

View more details

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