Sureworks Infotech Pvt. Ltd. Engineer- Customer Support Reviews
based on 3 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 4 Feb, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
4.1
Job Security
4.1
Work-Life balance
3.4
Salary & Benefits
2.6
Company culture
2.6
Work Satisfaction
1.8
Skill development
1.8
Promotions/Appraisal
Sureworks Infotech Pvt. Ltd. is rated
3.4 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sureworks Infotech Pvt. Ltd. is rated
3.4 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Engineer- Customer Support in
Chennai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent.Company policies are good, appraisals are fair and they give good salary hike and bonus every year
Dislikes
Happy job 🎈
Work Details
Happy job
I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
FMS Support Engineer in
Kolkata
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Dec 2023
Likes
Nothing much
Only likabale thing is as I'm in a govt project under this company payroll so salary comparatively a little higher as per govt rules.
Dislikes
Travel allowance not given though mention in the offer letter
2 month notice period
No fixed office hours almost regular 10 hours needed though no overtime
No overtime
Monthly no fixed duty sometimes with 5 holidays and other festival holidays also you have to work like 26-27 days
No bonus
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
IT Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Management and colllegus
Dislikes
Currently nothing to dislike here,
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Windows Server Administrator in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good place to work and everyone one treat like friends.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Messaging Administrator in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Very good work environment
Dislikes
There is no nathing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
IT Asset Manager in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Everything
Dislikes
Nothing Nothing Nothing Nothing Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Network Support Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good work space
Dislikes
Food quality
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Remote Support Engineer in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Food facilities , environment
Dislikes
Language problem
Work Details
Work days: Rotational Shift
(Flexible Timings)
Remote Desktop Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good work culture
Dislikes
Nothing is dislike able
Work Details
Work days: Rotational Shift
(Flexible Timings)
Server Administrator in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good company to work
Dislikes
All good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
NOC Engineer in
Bangalore / Bengaluru
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good place to work.
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Sureworks Infotech Pvt. Ltd. Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Mumbai
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
I really enjoy working at Sureworks Infotech Pvt. Ltd. because of the collaborative and supportive work culture. The company fosters an environment where creativity and innovation are encouraged, allowing me to constantly learn and grow. The team is highly skilled and always ready to share knowledge, which has been instrumental in my professional development. Additionally, the management is supportive, offering opportunities for career advancement and work-life balance. The challenging projects I get to work on also keep me engaged and motivated....Read More
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Team Leader (Technical) in
Bangalore / Bengaluru
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Sureworks Infotech Pvt. Ltd. Provides an Excellent Work Environment with strong focus on professional growth, collaboration and innovation. The management is Approachable and Supportive , Ensuring employees feel valued and empowered. Opportunity for Skill Development and abundant and the company fosters a positive culture that motivates employees to perform their best. the tea- oriented approach and emphasis on quality work make it a rewarding place to build a career....Read More
Dislikes
Zero Dislikes
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Working at Sureworks Infotech Pvt Ltd has been truly rewarding experience. Its a place where we get to thrive, contribute meaningfully and grow both personally and professionally.
Dislikes
While working at Sureworks Infotech Pvt Ltd has been on overall positive experience, there are a few areas that could benefit from improvement. One aspect that could be better is the work-life balance by alligning proper automated processes and eliminating the manual work which will allow the employee to learn new skillsets. Additionally, more transperency in decision making processes and clearer communication regarding company goals would help team members align more effectively with long-term objectives. Overall, these are minor areas for improvement in an otherwise great work environment....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Administration Executive in
Noida
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
From the very start, the company has provided a supportive and inclusive environment that has allowed me to thrive both personally & professionlly. One of the highlights of working here is the clear communication and team collaboration across all departments. The leadership tea is approachable, encouraging and truly values the contributions of every individual regardless of role or tenure. The work culture is exceptional, with a strong focus on work life balance, professional development & employee well being.
Overall, Working at Sureworks Infotech Pvt Ltd is fantastic. The positive atmosphere, opportunities for growth and the values upheld by the organization make it an exceptionalplace to work....Read More
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Business Development in
Bangalore / Bengaluru
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
As a business professional at Sureworks, I value the dynamic environment, opportunities to build strong client relationships, and the focus on delivering innovative IT solutions. The team's support and the company's growth-oriented approach keep me motivated to excel.
Dislikes
The fast-paced nature of work at Sureworks can be challenging at times, with balancing multiple priorities and meeting tight deadlines.. However, these challenges also push me to grow and improve continuously.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Citrix Engineer in
Bangalore / Bengaluru
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Good place to work. I had an amazing experience with this company!
Customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service
After trying several other companies, I finally found the perfect fit with this one. Their attention to detail and commitment to customer satisfaction is unparalleled. I will definitely be using their services again in the future....Read More
Dislikes
Nothing here to dislike, All good to work on here.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Assistant Manager Quality Assurance in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
I appreciate how Sureworks infotech pvt ltd prioritizes quality assurance at every step, ensuring high standard and customer satisfaction. The collaborative and growth-oriented work environment makes it a great place to continuously learn.
Dislikes
There is nothing significant to dislike, as the company is consistently making improvement, while some challenges may arise during changes, these are common and expected within the quality assurance process.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Talent Acquisition Coordinator in
Bangalore / Bengaluru
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Excellent HR Team...
I've had Fantastic Experiences working with HR Team at Sureworks Infotech Pvt Ltd, The HR Team is always available to answer any questions. The Company values its employee and provides opportunities for growth and development. The work -life balance is also excellent with flexible hours a positive environment; it's great place to work & I feel valued as an employee.
Dislikes
Nothing here to dislike, all good work on here.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Executive Accountant in
Bangalore / Bengaluru
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
The work environment at the company is very good with all the employees being quite welcoming and friendly.
Great management team who interact with all employees and are focused on achieving the same goals.
Great cohesion between different departments leading to work being done well and on time.
Dislikes
6 day work week which limits an employees personal time.
Couldn't think of anything else to dislike.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Talent Acquisition Specialist in
Bangalore / Bengaluru
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
As a HR team member, i can proudly contribute to an environment that prioritize employee engagement. Our team is highly proactive and dedicated to maintaining a vibrant & inclusive
workplace culture where employees feel valued and Motivated.
Dislikes
Overall, I am satisfied with my experience with Sureworks infotech Pvt LTD, especially with its excellent communication practices and Supportive management & strong employee engagement.
People also ask about Sureworks Infotech Pvt. Ltd.'s Engineer- Customer Supports
How is Sureworks Infotech Pvt. Ltd. to work for?
Sureworks Infotech Pvt. Ltd. is rated 3.4 out of 5, based on 3 reviews by employees on AmbitionBox.
Sureworks Infotech Pvt. Ltd. is known for Job Security which is rated at the top and given a rating of 4.1. However, Skill development is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Sureworks Infotech Pvt. Ltd. read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sureworks Infotech Pvt. Ltd.?
According to AmbitionBox ratings, Sureworks Infotech Pvt. Ltd. employees rate its salary and benefits as 3.4 out of 5. You can know more about Sureworks Infotech Pvt. Ltd. Salaries at AmbitionBox
How is the work culture at Sureworks Infotech Pvt. Ltd.?
Work culture is rated 2.6 at Sureworks Infotech Pvt. Ltd. by 3 employees. While job security is rated 4.1 and work-life balance is rated 4.1 at Sureworks Infotech Pvt. Ltd.. Read detailed reviews by employees of Sureworks Infotech Pvt. Ltd. on AmbitionBox.
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