Sunknowledge Services Customer Service Representative Reviews

Likes

Salary in time Learning

Dislikes

As for my experience I had one of the most toxic SME leading our team. She has been an employee for 8 years yet she was very manipulating, hungry for appreciation, not a team player, instead of guiding us she used to make us do the wrong things which created problem between agents and client and she used to take all the appreciation. Because of her around 10 people left. I tolerated her for for a year and then finally managed took some actions and transfer her under a different manager. The first year was literally hell for me yet I had to stay strong as all I wanted was to learn and grow and not to destroy my zeal of working which she was trying to do. I wish none of the other people had to ever face such a toxic person and I truly request the management to take strict actions and quick actions when you get complains regarding one person from a relative amount for people....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at Sunknowledge has presented its challenges, but it's also been quite rewarding. I've noticed personal growth, and I do appreciate the company's efforts to help me improve. Additionally, the coaching and mentoring opportunities this company has exposed me to have been invaluable and priceless. During my time here, I've gained valuable experience, learned new skills, and had the pleasure of meeting inspiring colleagues. It's been quite a journey and it's an honour to be part of such a great organisation....Read More

Dislikes

Nothing if you are pro-active and willing to take up challenges.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been associated with this organisation for past 1 year and I am deeply obliged working here in this motivated environment. Not only are the managers supportive but i find my colleagues to help me in my growth path too. I personally like to share that this organisation is not only the best base for your knowledge growth but also boosts the overall confidence inside every individual.

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's been almost 8 months since I joined Sun Knowledge. I have experienced a very positive and professional atmosphere here. You get something to learn at every step. Everyone, from colleagues to team leads and managers, is cooperative and helpful. As a fresher, I have gained immense practical knowledge about corporate and professional culture. Team spirit, communication, and cooperation are qualities reflected in almost every individual here. Additionally, there is a perfect balance between personal and professional life....Read More

Dislikes

Nothing, I am satisfied with my experience here!

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I've been working at Sun Knowledge for the past 1 year. The company imparts wide range of opportunities to undergraduate and post-graduate students to kick start their career. The company highly focused on employees well being and development. The people sitting at the management level are responsible for moulding the career of their subordinates. They are open to new ideas and in case of any contingencies they provide constant morale support. They promote the sense of fraternity and equality among the employees and assist in balancing professional and personal life. I highly recommend Sun Knowledge to those youths who are eagerly looking for a challenging and rewarding career....Read More

Dislikes

The company provides a great deal of facilities but the process of using can be cumbersome at times.

Work Details

Work policy: Based on the process requirement.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The work environment here is truly supportive,fastering hard work and consistency which can take you a long way .One of the stand out aspect is the constant guidance and mentorship from senior which has been invaluable in my professional development.Moreover sun knowledge ensures that employee never gets discouraged.The positive atmosphere and benefits provided make it a grate place to work

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I have been working here at Sun Knowledge for almost 6 months now. It's been a journey filled with learning. My Supervisors and team members have always helped me understand my work and thus manage to stay ahead of the curve in this industry. Communication with them is always clear and transparent. It is both challenging and rewarding. Whenever I or any of my team members face any concern regarding anything, someone or the other has always chipped in to help. I am happy to work here and hope that with time I will grow in my career with proper guidance and supervision in this company....Read More

Dislikes

N/A

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As far as the work is concerned, I always find it awesome. It gives the area to think, to make mistakes and learn, to manage time, to gain confidence to communicate and express, to take accountability. Supervisors are so friendly and helpful. They treat their team members like a family, they talk with individuals at their bad times and try to make them comfortable so that one can gain self-confidence and work better. I rate the organization as an excellent place to work....Read More

Dislikes

Nothing to dislike as per my experience

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I have had the pleasure of working with Sunknowledge Pvt Ltd for past four years, and I can confidently say that this company stands out in every aspect. The company norms are exemplary, fostering a professional yet supportive work environment that encourages growth and innovation. The Management and Team Leads dedication to ensuring that every team member succeeds its truly commendable. Based on performance, the company provides monthly and yearly appreciations, which is a great motivator for all employees. I am proud to have received the Growth Catalyst 2024 award which is a testament to the company commitment to recognizing and rewarding hard work and dedication....Read More

Dislikes

Nothing at all

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been a part of this organization since 2022, and it has been a wonderful journey till date. The best part of the company is that the management here always follow an Open Door Policy, and it had help me too. My supervisor has always been very supportive. She has always pushed me to learn new things. Everyday here is a learning experience.

Dislikes

There is nothing like that.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good. And yes you have to complete your production hours. A little target base and yes lots of soft skills learning opportunities here

Dislikes

They should provide good food and water and yes coffee or tea. The food quality and the coffee and tea quality is below standard. Don't drink coffee from the machine it is very very very bad. IDK if Joydeep Dutta Roy read this or not but cafeteria needs to be developed. Poor quality water and food is effecting our health there.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I am working in this organization for 5 years. It's been a journey filled with learning. The company encourages open communication and values each employees contribution.The work environment is both challenging and rewarding. The project that we work in helps us to learn. The team bonding is the most crucial thing and there is a real sense of team work among the team members which makes coming to work enjoyable. I am proud to be a part of this organisation....Read More

Dislikes

Nothing at all

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

At Sun Knowledge, whether it’s tackling a tough project or celebrating a milestone, the team spirit shines through! It’s like having an extended family at work! Hats off to the leadership team!Their vision, guidance and unwavering support create an environment where everyone can thrive. My experience with this organisation has been exceptional.I thank my organisation for setting the bar high and consistently exceeding expectations....Read More

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I have been working in this organization for the last 10 months.It's been a good journey so far. The working ambience is very friendly and seniors are very supportive to the new joiners. Supervisors, HR Managers are very polite & kind. I'm excited to see & be a part of Sunknowledge as it continues to evolve and make a difference in the industry. Working here is fun & I'm also getting to learn new things & I want to see myself grow with in this organization....Read More

Dislikes

In my experience till date there is nothing to dislike as such.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Office politics Unsafe for girls as men have predatory behaviour Managers like abir biswas make employees write fake reviews to boost company profile. This place is the most toxic in whole of kolkata private sector. The issue Pip and forcefully fire people because of personal differences. Scammers like sumointee and vishal who were TLs are now AM- ASSISTANT MANAGERS. THEY SCAMMED LAKHS FROM THE COMPANY but did not get fired but rather got promoted. They regularly hire because people constantly quit. No culture....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I have been working here for about 6yrs and I am really blessed to be the part of Sunknowledge family. Not only for experienced but it's a great platform to enhance skills, learn and grow for the freshers too. My manager is really cooperative supportive and helpfull and really blessed to work under him and privileged to be a part of the organization and going to celebrate my 6th anniversary with Sunknowledge Services Inc soon and many more years....Read More

Dislikes

Honestly speaking nothing till date

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.