Startek is rated
2.7 out of 5 stars on
AmbitionBox, based on 146 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.7 out of 5 stars on
AmbitionBox, based on 146 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Care Executive Kolkata Reviews
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146 reviews found
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Popular
Customer Care Executive in
Kolkata
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 06 Apr 2018
Likes
All is well
Dislikes
Nope. Nothing
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Kolkata
Operation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2018
Likes
Salary is on time only.
Dislikes
Sophisticated administration.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2019
Likes
I learnt from aegis how to deal with customer.
Dislikes
No salary increment
Work Details
Experience was good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Top Startek Customer Care Executive Interview Questions
Worst working experience with this company. Salary very cheap.
Dislikes
Everything
Work Details
Boring.
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Kolkata
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Mar 2019
Likes
Stress buster activities
Dislikes
Washroom, management
Customer Care Executive in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 11 Jan 2018
Likes
Friendly environment
Dislikes
Career growth and salary is low.
Customer Care Executive in
Kolkata
Cce Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Aug 2018
Likes
Tl are very helpful
Work Details
Not so mch boring not so much interesting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Dec 2019
Likes
I have learnt many things from Aegis. It made me stronger in my professional life and created a talent from an ordinary person.
Dislikes
Work pressure. And many people in management is having ego issues. They take everything personally.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2019
Likes
It is a great place to work with TL and colleagues..
Dislikes
salary is very low
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Kolkata
Costumer care Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Aug 2018
Likes
It was nice working in aegis. My teammates were cooperative n helping and i loved the celebrations there. But salary was not satisfied and due to some hard rules f company n my personal timimg issue i was unable to continue. Overall it was nice experience being with Aegis..
Dislikes
Superiors dont care for any of your personal issue even you are morally depressed for costumers call also they will say its ok. Everybody is in their own way to achievements.
Work Details
Working here was easy as my guides were very supportive.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Operation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Feb 2019
Likes
Good company
Dislikes
The work pressure is very high
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
Promotions/Appraisal
3.0
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
2.0
Work-Life Balance
posted on 08 Aug 2017
Likes
There was no such things to likes. But still thankfull as it was my new job where I learnt customer handling skills and organisational behaviour.
Dislikes
Almost most of the things are dislikable. Eg management, office decorum, ambience,politics,boss HR and over all salary. So I can't give more than 2 stars.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Apr 2018
Likes
Everything is very good.
Dislikes
Nothing.
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Kolkata
Retantion Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Good
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Kolkata
Customer Care Executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Mar 2018
Likes
AEGIS BPO LTD is one of the most successful & work friendly company among all.The atmosphere of AEGIS is very good.Though I left AEGIS a long time ago but if possible I would love to work there again.
Dislikes
When I was working at AEGIS there were no such problematic issue but now a days they do not provide proper pick up or drops for the employees which is for me is not acceptable. 1
People also ask about Startek, Kolkata Customer Care Executives
Is Startek, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 146 employee reviews, it's clear that most customer care executives have a below average experience working at Startek, Kolkata. Skill development holds the highest rating at 2.7, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Startek, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Startek, Kolkata customer care executives rate their salary and benefits at 2.5 out of 5, based on 146 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Startek, Kolkata for customer care executives, click here.
How is the work culture at Startek, Kolkata for Customer Care Executives?
Work culture at Startek, Kolkata for customer care executives is rated 2.5 out of 5 by 146 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Kolkata for customer care executives, click here.
How is the job security at Startek, Kolkata for Customer Care Executives?
Based on 146 reviews on AmbitionBox, Startek, Kolkata's customer care executives rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Kolkata. To read reviews about job security at Startek, Kolkata for customer care executives, click here.
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