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Startek

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3.2

based on 7.2k Reviews

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Startek Customer Care Executive Kolkata Reviews

based on 146 reviews
Updated 5 Jan, 2025

Overall Rating

2.7/5
How AmbitionBox ratings work?

Category Ratings

2.7

Skill development

2.5

Work-Life balance

2.5

Company culture

2.5

Salary & Benefits

2.5

Work Satisfaction

2.4

Job Security

2.2

Promotions/Appraisal

Top Mentions in Startek Customer Care Executive Kolkata Reviews

146 reviews found

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Top Startek Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. What would you do if you win 1billion dollar lottey?
View answers (39)
asked in Customer Care Executive interview
Q2. What do you know about Call Centre?
View answers (22)

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asked in Customer Care Executive interview
Q3. Tell me how will handle a anxious customer
View answers (8)
asked in Customer Care Executive interview
Q4. What's the Full form of BPO?
View answers (15)
asked in Customer Care Executive interview
Q5. How to handle challenges during work.
View answers (5)
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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Startek, Kolkata Customer Care Executives

Is Startek, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 146 employee reviews, it's clear that most customer care executives have a below average experience working at Startek, Kolkata. Skill development holds the highest rating at 2.7, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Startek, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Startek, Kolkata customer care executives rate their salary and benefits at 2.5 out of 5, based on 146 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Startek, Kolkata for customer care executives, click here.
How is the work culture at Startek, Kolkata for Customer Care Executives?
Work culture at Startek, Kolkata for customer care executives is rated 2.5 out of 5 by 146 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Kolkata for customer care executives, click here.
How is the job security at Startek, Kolkata for Customer Care Executives?
Based on 146 reviews on AmbitionBox, Startek, Kolkata's customer care executives rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Kolkata. To read reviews about job security at Startek, Kolkata for customer care executives, click here.

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Startek Customer Care Executive Reviews by Locations

Startek Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 146 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 77% of employees reported the work...ing days at Startek as Rotational Shift. 69% employees reported the work timings at Startek as Flexible timing. Read more

Gender Based Ratings for Startek Customer Care Executive Kolkata

based on 137 reviews
2.9
Rated by 56 Women

Rated 2.8 for Company Culture and 2.8 for Skill Development

women
2.5
Rated by 81 Men

Rated 2.7 for Skill Development and 2.6 for Salary & Benefits

men

Working Days for Startek Customer Care Executive Kolkata

based on 146 reviews
Rotational Shift
77%
Monday to Saturday
10%
Other
10%
Monday to Friday
2%
Alternate Saturday off
1%

Work Timings for Startek Customer Care Executive Kolkata

based on 146 reviews
Flexible timing
Strict (9am - 6pm)
Strict (11am - 8pm)
69%
5%
4%
22% employees reported other strict timings

Shift Timings for Startek Customer Care Executive Kolkata

based on 146 reviews
Day shift
Night shift
79%
21%

Business Travel for Startek Customer Care Executive Kolkata

based on 146 reviews
No travel
71%
Within city
25%
Within country
4%
Startek Customer Care Executive Salaries in Kolkata
based on 340 salaries
₹0.5 L/yr - ₹4 L/yr
23% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Startek Customer Care Executive Kolkata
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
7 total responses
meal
Cafeteria
5 total responses
+1 more benefit
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