Startek is rated
2.7 out of 5 stars on
AmbitionBox, based on 146 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.7 out of 5 stars on
AmbitionBox, based on 146 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Care Executive Kolkata Reviews
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146 reviews found
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Popular
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Jun 2023
Likes
Good work good colleagues and also like the shift timings
Dislikes
Politics and salary was low
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Cce Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 May 2021
Likes
Nothing i dont like this type pf company at all.
Dislikes
In this company team leaders and manager treat agent like dogs. Even the dont allow agent to go to toilet without manager or team leaders permission..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing..
Customer Care Executive in
Kolkata
Full Time
·
Consumer Goods Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Apr 2021
Likes
Awesome 👍👍
Dislikes
Assistant Manager Behaviour Is Not Good
Work Details
Good It Was Nice
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Top Startek Customer Care Executive Interview Questions
All the supervisor is very good.very helpful for everyone.
Dislikes
Actually so many dislike point for me
1.Not have any process salary increment for everyone CCE.
2.Droup facility is not proper.
3.working area is not proper
4.Admin team is not working properly
5.AC facility third class
Etc etc.
Work Details
Now i am taking calls for Vodafone postpaid. But so many hard criteria in here.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Startek.
Customer Care Executive in
Kolkata
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Salary, company decoration
Dislikes
NA
Work Details
NA
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
I had join my family business so I had to leave the company..other than that I had no issues working in the organization.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Oct 2023
Likes
Ofcourse,here salary is not comfortable
Dislikes
Likes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Kolkata
Customer Support Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Sep 2022
Likes
I have made many good friends
Dislikes
Everything about startek is bad only i had join a fresher on this company and i have achieved very bad experienced there is no good management no job security when they want they can dismiss you from your job without any hesitation and main point is leaders are worst there is no skill and I don’t think so i can recommend anyone
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
CSA Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Apr 2022
Likes
only liked the “pay” part, though being an WFH employee, the salary was fine
Dislikes
it’s not easy to work for AEGIS because of the toxic environment, the management is worst, they can’t handle a low pressure and it’s an overreacting management. the best word suits the company, they put too much pressure on associates, it was not a 9hrs WFH shift, they try to spoil almost 10-11hrs on a daily of your’s even though ifyou’re an WFH employee….. job security term doesn’t have any meaning in their dictionary and you might even have to take sleeping pills because of mental stress...Read More
Work Details
it was not wasy, as i had already written about the mental stress part
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2020
Likes
Aegisglobal now known as startek. I worked here 1 year & I honestly say that the work culture in this office place is excellent & the growth of career is also good. Thanks Aegus to gave me an opportunity to work here. Simply amazing workplace.
Dislikes
Nothing.
Work Details
Simply Superb.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2022
Likes
Not satisfied
Dislikes
No job security
Work Details
Experience is not good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Flipkart Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2021
Likes
TL & team members are best
Dislikes
Worst management ever, worst work culture, for them you are not even a human being, they'll just push you till death, only death is option that might save you from them, they'll all are fully money minded they don't care about any one's mental or physical health at all, aukaat se zyada kaam lete hai, or aukaat ke baahar sochte bhi h
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Customer Support Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 19 Feb 2022
Likes
I like the job security and working environment and the TL and managers are very cooperative.
Dislikes
Salary structure
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 31 Jan 2021
Likes
Good work environment
Dislikes
Politics in management
Work Details
The job is quite good.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Great place to work.
Dislikes
Nothing
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2022
Likes
There is nothing to like about this company. I have the worst experience without any doubt here. The company higher officials are not at all helpful, always degrading.
Dislikes
Everything. Terrible experience . Even the I didn't get my pf no also.
People also ask about Startek, Kolkata Customer Care Executives
Is Startek, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 146 employee reviews, it's clear that most customer care executives have a below average experience working at Startek, Kolkata. Skill development holds the highest rating at 2.7, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about skill development and career growth on AmbitionBox.
Does Startek, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Startek, Kolkata customer care executives rate their salary and benefits at 2.5 out of 5, based on 146 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Startek, Kolkata for customer care executives, click here.
How is the work culture at Startek, Kolkata for Customer Care Executives?
Work culture at Startek, Kolkata for customer care executives is rated 2.5 out of 5 by 146 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek, Kolkata for customer care executives, click here.
How is the job security at Startek, Kolkata for Customer Care Executives?
Based on 146 reviews on AmbitionBox, Startek, Kolkata's customer care executives rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek, Kolkata. To read reviews about job security at Startek, Kolkata for customer care executives, click here.
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