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Spicejet

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3.6

based on 1.1k Reviews

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Spicejet Customer Service Executive Reviews

Updated 19 Mar, 2025
Overall Rating
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3.5/5
based on 120 reviews

Rating distribution

Category Ratings

3.8

Skill development

3.6

Company culture

3.4

Work-life balance

3.4

Work satisfaction

3.1

Job security

3.1

Promotions

3.0

Salary

What employees say about Spicejet?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

78% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

42% employees reported

View more detailed insights

Gender based rating

3.8
female

Rated by Women

41 reviews

3.2
male

Rated by Men

65 reviews

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Top Mentions in Spicejet Customer Service Executive Reviews

120 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Spicejet

People also ask about Spicejet's Customer Service Executives

How is Spicejet to work for?
Spicejet is rated 3.5 out of 5, based on 120 reviews by employees on AmbitionBox. Spicejet is known for Skill development which is rated at the top and given a rating of 3.8. However, Salary is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Spicejet read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Spicejet?
According to AmbitionBox ratings, Spicejet employees rate its salary and benefits as 3.0 out of 5. You can know more about Spicejet Salaries at AmbitionBox
How is the work culture at Spicejet?
Work culture is rated 3.6 at Spicejet by 120 employees. While job security is rated 3.1 and work-life balance is rated 3.4 at Spicejet. Read detailed reviews by employees of Spicejet on AmbitionBox.

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Spicejet Customer Service Executive Reviews by Locations

Spicejet Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 120 Spicejet reviews submitted by Spicejet employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Spicejet is the right company for you. 78% of employees reported the w...orking days at Spicejet as Rotational Shift. 60% employees reported the work timings at Spicejet as Flexible timing. Read more
Spicejet Customer Service Executive Salary
based on 503 salaries
₹1.7 L/yr - ₹5 L/yr
6% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Spicejet Customer Service Executive
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
10 total responses
+2 more benefits
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