Spicejet is rated
3.4 out of 5 stars on
AmbitionBox, based on 118 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Spicejet is rated
3.4 out of 5 stars on
AmbitionBox, based on 118 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Spicejet Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
118 reviews found
Sort by:
Popular
Customer Service Executive in
Patna
C. S. E Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 31 Aug 2021
Likes
This was my first job and I really enjoyed working with them I learned many new things which is actually very helpful for me now. Everything was good there expect management.
Dislikes
I don't like their management because they take huge amount of security deposit and there is no security of your job nor even they return back your money. Which I really hate, even the salary was not same as they offer before joining.
Friendly nature with every staff
Chance to learn everything
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
None ( delay of salary)
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Oct 2023
Likes
Great company all r supportive
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislike all good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Aug 2023
Likes
Well talking about the company , i did not liked working their.
Dislikes
They don't have a progressive thinking , not at all.
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Dec 2023
Likes
Their side good environment and good staff management very very helpful and different environment in SpiceJet airlines I like this
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Sometime not appreciate employee in the management little bit employee not good perform
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 17 Apr 2023
Likes
Better place to learn the job
Skill development - Good
Dislikes
No increment, no salary on time, no perks
Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 27 Dec 2023
Likes
Nothing
Dislikes
Worst company as there is no growth in terms of salary and appraisals
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor
Customer Service Executive in
Patna
Full Time
·
Category Management & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 22 Feb 2023
Likes
Every day learn new things
Skill development - Good
Dislikes
Work environment very bad
Salary - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2023
Likes
Nothing
Dislikes
Salary cuts upto 25%, Pf not submitted from last 1 year, TL not supportive manager are really bad.
Not got incentives and salary which is deducted of every month from last 1 year and PF is also not raised
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 18 Oct 2023
Likes
Not interested
Dislikes
Salary and promotion
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Customer Service Executive in
Patna
Full Time
·
Customer service executive Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 06 Sep 2022
Likes
Company policy and services
Skill development - Good
Dislikes
Salary, work environment.
Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Pune
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Sep 2022
Likes
Good working environment... Nice employees..
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nice 😊👏👍
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
People also ask about Spicejet's Customer Service Executives
How is Spicejet to work for?
Spicejet is rated 3.4 out of 5, based on 118 reviews by employees on AmbitionBox.
Spicejet is known for Skill development which is rated at the top and given a rating of 3.7. However, Salary is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Spicejet read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Spicejet?
According to AmbitionBox ratings, Spicejet employees rate its salary and benefits as 2.9 out of 5. You can know more about Spicejet Salaries at AmbitionBox
How is the work culture at Spicejet?
Work culture is rated 3.5 at Spicejet by 118 employees. While job security is rated 3.0 and work-life balance is rated 3.3 at Spicejet. Read detailed reviews by employees of Spicejet on AmbitionBox.
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Spicejet Customer Service Executive Reviews by Locations