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3.6

based on 1.8k Reviews

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Foundever Customer Service Professional Reviews

based on 195 reviews
Updated 24 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.7

Work-Life balance

3.7

Job Security

3.7

Skill development

3.6

Work Satisfaction

3.2

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Foundever Customer Service Professional Reviews

195 reviews found

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People also ask about Foundever's Customer Service Professionals

Is Foundever a good place to work for Customer Service Professionals?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 195 employee reviews, it's clear that most customer service professionals have an average experience working at Foundever. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Foundever pay their Customer Service Professionals well?
According to AmbitionBox reviews, Foundever customer service professionals rate their salary and benefits at 3.2 out of 5, based on 195 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer service professionals salaries here and to read reviews specifically about salary and benefits at Foundever for customer service professionals, click here.
How is the work culture at Foundever for Customer Service Professionals?
Work culture at Foundever for customer service professionals is rated 3.8 out of 5 by 195 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Foundever for customer service professionals, click here.
How is the job security at Foundever for Customer Service Professionals?
Based on 195 reviews on AmbitionBox, Foundever's customer service professionals rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Foundever for customer service professionals, click here.
Is work from home available to Customer Service Professionals at Foundever?
According to AmbitionBox, 25% of Foundever's customer service professionals work from home permanently, 42% work from the office, and 33% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Foundever for customer service professionals, click here.

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Work Policy for Foundever Customer Service Professional

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

42%
Hybrid

Hybrid

33%

Other hybrid work policies

25%

2 days/week from office

8%

Permanent work from home

Permanent work from home

25%

Gender Based Ratings for Foundever Customer Service Professional

based on 187 reviews
3.7
Rated by 63 Women

Rated 3.7 for Company Culture and 3.6 for Work Satisfaction

women
3.8
Rated by 124 Men

Rated 3.8 for Work-Life Balance and 3.8 for Job Security

men

Working Days for Foundever Customer Service Professional

based on 195 reviews
Rotational Shift
64%
Monday to Friday
29%
Monday to Saturday
4%
Alternate Saturday off
3%

Work Timings for Foundever Customer Service Professional

based on 195 reviews
Flexible timing
Strict (7am - 4pm)
Strict (5.30pm - 2.30am)
60%
5%
4%
31% employees reported other strict timings

Shift Timings for Foundever Customer Service Professional

based on 195 reviews
Night shift
Day shift
52%
48%

Business Travel for Foundever Customer Service Professional

based on 195 reviews
No travel
71%
Within city
26%
International travel
1%
Within the city
1%
Within country
1%
Foundever Customer Service Professional Salary
based on 746 salaries
₹1 L/yr - ₹5.5 L/yr
11% less than the average Customer Service Professional Salary in India
View more details
cab
Office cab/shuttle
21 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
officeGym
Office gym
12 total responses
+4 more benefits
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