Foundever is rated
3.8 out of 5 stars on
AmbitionBox, based on 195 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Foundever is rated
3.8 out of 5 stars on
AmbitionBox, based on 195 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Foundever Customer Service Professional Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
195 reviews found
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Popular
Customer Service Professional in
Mumbai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 04 Oct 2022
Likes
Company culture, Helpful environment
Dislikes
Slow growth of employees , no work life balance
Work Details
Work policy:
WFH only during covid
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Professional in
Mumbai
Chat Process Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2022
Likes
Job security
Dislikes
Once you leave the org for any issue they won't help be if pf salary anything
Work Details
Average
Work timings: Strict Timings
Work related travel:This is a desk job.
Similar companies for Customer Service Professional
It was friendly environment overall great place to work.. nothing else negative
Work Details
Great experience...!!!
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Professional in
Chennai
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2021
Likes
SITEL is an excellent place to work, learn and leap forward the growth opportunities are vast and everything is professional.
Dislikes
No negative comments about this organisation so far but it will be nice if they begin work from office culture.
Work Details
The job is very interesting, talking with Western people and knowing their standards.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Professional in
Chennai
Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jun 2022
Likes
Good, best place to work
Dislikes
Nothing but timings only tough
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Professional in
Mumbai Suburban
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2022
Likes
The first thing I like us on time salary and job security,the environment and the staff really helpful and appreciated as per work
Dislikes
According to me ther should be more salary in domestic process as well,and sitel should not much entertain clients as they highly presurrize the agent.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Professional in
Mumbai
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2021
Likes
Sitel is the one company which gives you the reason to settle in your job and have a good career growth opportunities.It gives you the platform to showcase your talent and grow yourself.It motivates you and challenges you to bring out the best in you. Sitel provides you many learning platform where you can choose your desire post you want to apply for.
Dislikes
So far and now... I have not faced any complications or problems while working here. I am enjoying each and every moment I am spending here. I am learning lots of things because of the company.
Work Details
My work is challenging and I am learning new things everyday. I am enjoying my part of my work.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Foundever.
Customer Service Professional in
Hyderabad/Gachibowli
Good pay, Huge incentives, good to start as a fresher
Dislikes
work life balance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Professional (working remotely)
Sales & Service Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Sep 2022
Likes
Getting salary at month end
Dislikes
Work environment
Rude staff (seniors)
No balance between personal & professional life
Even though i submitted my resignation they claimed i didnt
No leaves even after submitting medical docs
Complete sales process tho they'll never admit
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Professional in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Apr 2024
Overall Rating
Customer Service Professional in
Mumbai
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Helping every employee
Work Details
26 month
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Professional in
Chandivali
Dk Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 25 Mar 2022
Likes
Good company,Good management
Dislikes
No fixed shift,No fixed offs
Work Details
Shift keeps changing fast so becomes a bit difficult to manage
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Professional in
Hyderabad / Secunderabad
Administration Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Jan 2022
Likes
May be good job to start for freshers but it's taking lot of time to grow in this org
Dislikes
Slow or no growth
Work Details
Boring
Work days: Monday to Friday
(Flexible Timings)
Customer Service Professional in
Hyderabad / Secunderabad
Motor Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 12 Apr 2021
Likes
Work is good in site but compensation and benifits is not reaches our expections and job security is also not good always talking about documentation and terminations growth rate and hiking of salary is very worst I have seen ever in this sector
Dislikes
Salary growth is not good in this organisation they are providing same payscale to all intermediate, graduates and post graduation there is no difference for the salalry to qualifications
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Professional in
Hitec city
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Aug 2022
Likes
Working sitel india is good
Start your career as fresher
Dislikes
There is no salary increment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Professional in
Mumbai
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Oct 2021
Likes
I don’t think there is anything exciting about sitel
People also ask about Foundever's Customer Service Professionals
Is Foundever a good place to work for Customer Service Professionals?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 195 employee reviews, it's clear that most customer service professionals have an average experience working at Foundever. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Foundever pay their Customer Service Professionals well?
According to AmbitionBox reviews, Foundever customer service professionals rate their salary and benefits at 3.2 out of 5, based on 195 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer service professionals salaries here and to read reviews specifically about salary and benefits at Foundever for customer service professionals, click here.
How is the work culture at Foundever for Customer Service Professionals?
Work culture at Foundever for customer service professionals is rated 3.8 out of 5 by 195 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Foundever for customer service professionals, click here.
How is the job security at Foundever for Customer Service Professionals?
Based on 195 reviews on AmbitionBox, Foundever's customer service professionals rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Foundever for customer service professionals, click here.
Is work from home available to Customer Service Professionals at Foundever?
According to AmbitionBox, 25% of Foundever's customer service professionals work from home permanently, 42% work from the office, and 33% follow a hybrid model, based on 12 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Foundever for customer service professionals, click here.
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Foundever Customer Service Professional Reviews by Locations