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4.0

based on 2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Shell Customer Success, Service & Operations Department Reviews

based on 85 reviews
Updated 17 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.1

Work-Life balance

4.0

Company culture

3.7

Salary & Benefits

3.7

Work Satisfaction

3.6

Skill development

3.4

Job Security

3.4

Promotions/Appraisal

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Top Shell Interview Questions

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Q1. Explain how structured Change Management process helps ... read more
View answer (1)
Q2. Explain the well integrity and well barrier elements.
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Get interview-ready with top interview questions

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Q3. How to run a cold storage business
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Q5. How to stop waterproofing condition
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People also ask about Shell's Customer Success, Service & Operations Department

Is Shell's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 2k employee reviews, it's clear that most employees have an average experience working at Shell's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about work-life balance and career growth on AmbitionBox.
Does Shell's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Shell's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 2k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Shell's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Shell's Customer Success, Service & Operations Department, click here.
How is the work culture at Shell's Customer Success, Service & Operations Department?
Work culture at Shell's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 2k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shell's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Shell's Customer Success, Service & Operations Department, click here.
How is the job security at Shell's Customer Success, Service & Operations Department?
Based on 2k reviews on AmbitionBox, Shell's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Shell's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Shell Customer Success, Service & Operations Department

based on 84 reviews
3.5
Rated by 19 Women

Rated 4.0 for Skill Development and 3.8 for Salary & Benefits

women
3.9
Rated by 65 Men

Rated 4.2 for Work-Life Balance and 4.1 for Company Culture

men

Working Days at Shell Customer Success, Service & Operations Department

based on 85 reviews
Monday to Friday
84%
Rotational Shift
8%
Monday to Saturday
5%
Alternate Saturday off
3%

Work Timings at Shell Customer Success, Service & Operations Department

based on 85 reviews
Flexible timing
Strict (8.30am - 5.30pm)
Strict (10am - 7pm)
81%
5%
2%
12% employees reported other strict timings

Shift Timings at Shell Customer Success, Service & Operations Department

based on 85 reviews
Day shift
100%

Business Travel at Shell Customer Success, Service & Operations Department

based on 85 reviews
No travel
61%
Within city
16%
International travel
14%
Within country
9%
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