Upload Button Icon Add office photos

Shell

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
Filter reviews by

Shell Customer Success, Service & Operations Department Reviews

Updated 30 Mar, 2025
Overall Rating
write
3.8/5
based on 107 reviews

Rating distribution

Category Ratings

4.1

Work-life balance

4.0

Company culture

3.7

Salary

3.6

Work satisfaction

3.5

Skill development

3.4

Job security

3.3

Promotions

What employees say about Shell?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

37% employees reported

Monday to Friday

Monday to Friday

84% employees reported

Flexible timing

Flexible timing

81% employees reported

No travel

No travel

61% employees reported

Gender based rating

3.8
female

Rated by Women

31 reviews

3.8
male

Rated by Men

73 reviews

Jobseekers also viewed

4.0
 • 16.5k reviews
4.4
 • 3k reviews
4.1
 • 1.7k reviews
4.2
 • 1.4k reviews
4.3
 • 894 reviews
3.9
 • 742 reviews
4.0
 • 642 reviews
3.5
 • 548 reviews
4.4
 • 524 reviews
4.0
 • 480 reviews
3.8
 • 452 reviews
3.7
 • 443 reviews
3.6
 • 438 reviews
3.8
 • 412 reviews
3.8
 • 369 reviews
4.5
 • 301 reviews
4.4
 • 279 reviews
4.3
 • 274 reviews
4.1
 • 206 reviews

Explore Reviews by Department

View All
3.8
 • 105 Reviews
3.9
 • 294 Reviews
4.1
 • 251 Reviews
4.2
 • 246 Reviews
4.1
 • 152 Reviews
3.9
 • 114 Reviews
Top Mentions in Shell Customer Success, Service & Operations Department Reviews

107 reviews found

Sort by: Popular

Top Shell Interview Questions

Q1. How u trouble shoot or check zero in magnetic flow tx
Q2. what is value at risk and how can you calculate it?

Get interview-ready with top interview questions

View all 7 questions
Q3. Define or explain Agile/waterfall methodology.
Q4. Responsiveness to pressure situations
Q5. Explain Asynchronous Apex
Logo
You are reading trusted reviews. Keep reading to find out more about Shell.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Jobs at Shell

View all

People also ask about Shell's Customer Success, Service & Operations Department

Is Shell's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 105 employee reviews, it's clear that most employees have an average experience working at Shell's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about work-life balance and on AmbitionBox.
Does Shell's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Shell's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 105 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Shell's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Shell's Customer Success, Service & Operations Department, click here .
How is the work culture at Shell's Customer Success, Service & Operations Department?
Work culture at Shell's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 105 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shell's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Shell's Customer Success, Service & Operations Department, click here .
How is the job security at Shell's Customer Success, Service & Operations Department?
Based on 105 reviews on AmbitionBox, Shell's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Shell's Customer Success, Service & Operations Department. To read reviews about job security at Shell's Customer Success, Service & Operations Department, click here .
Is work from home available at Shell's Customer Success, Service & Operations Department?
According to AmbitionBox, 30% of Shell's Customer Success, Service & Operations Department employees work from home permanently, 33% work from the office, and 37% follow a hybrid model, based on 33 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance, click here.
How do I get a job at Shell's Customer Success, Service & Operations Department?
To get a job at Shell's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Shell interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Senior Analyst
22 salaries
unlock blur

₹4.3 L/yr - ₹9 L/yr

Financial Analyst
11 salaries
unlock blur

₹7 L/yr - ₹22.1 L/yr

Team Manager
8 salaries
unlock blur

₹16.9 L/yr - ₹24 L/yr

IT Operations Manager
8 salaries
unlock blur

₹30.5 L/yr - ₹55 L/yr

IT Operations Engineer
7 salaries
unlock blur

₹13.5 L/yr - ₹28 L/yr

Explore more salaries
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
3 total responses
+4 more benefits
Compare Shell with

Reliance Industries

4.0
Compare

Indian Oil Corporation

4.4
Compare

Bharat Petroleum

4.1
Compare

Hindustan Petroleum

4.2
Compare
write
Rate your company