Shell Business Analyst Interview Questions, Process, and Tips

The business flow of the retail industry involves various stages from procurement to sales and customer service.

• Procurement of products from suppliers

• Inventory management and storage

• Visual merchandising and product display

• Sales transactions with customers

• Customer service and support

• Marketing and promotions

• Return and exchange processes

I managed conflict by actively listening, understanding all perspectives, and facilitating open communication.

• Actively listened to all parties involved to understand their perspectives

• Encouraged open communication to address issues and find common ground

• Facilitated discussions to reach a resolution that satisfied all parties

• Used problem-solving skills to identify root causes of conflict and propose solutions

Running a cold storage business involves managing temperature-controlled storage facilities for perishable goods.

• Invest in proper refrigeration equipment to maintain the required temperature levels

• Implement strict inventory management practices to track perishable goods

• Ensure proper handling and storage procedures to prevent spoilage

• Develop relationships with suppliers and distributors to maintain a steady supply chain

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A POS (Point of Sale) system is a software and hardware combination that allows businesses to process transactions, manage inventory, and track sales.

• Allows businesses to process transactions

• Helps manage inventory

• Tracks sales data for reporting and analysis

The end to end requirements process involves gathering, analyzing, documenting, and validating requirements throughout the project lifecycle.

• Identify stakeholders and gather initial requirements

• Analyze and prioritize requirements based on business needs

• Document requirements in a clear and concise manner

• Validate requirements with stakeholders to ensure accuracy and completeness

• Manage changes to requirements throughout t